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I didn't expect air-conditioning but a fan would have been very welcome. I only had 1 window which opened over the seating area outside the hotel entrance. The noise from the patrons was expected but loud night-staff chatter in the early hours mean that my window was kept closed most of the night. Talk about boil in a bag!!

Having a view of the sea was great. The bed was comfortable and sheets clean and smooth. Facilities in the room were adequate. A few minor issues that could need repair (latch on one window, cold water tap bit tricky to work, very noisy floorboards...sorry down below!, tv's streaming ability a bit compromised...maybe when too many people using at the same time?. Staff were pleasant and helpful. We enjoyed our stay...thanks.

Breakfast is limited but only cost £5. Would happily have paid more for more options

Only stayed for the night just to catch an early ferry. Room smelled wierd stain on the TV of all things like someone had splash something up it. Carpet had stains on. Bathroom was very basic and taps did not work well. There was years of dust built up in various places in the room. The pictures on Expedia looked like they might have been from 30 years ago. My wife had what looked like bites all over her in the morning most likely bed bugs All together not a pleasant experience and would not stay there again

Hotel dirty, dated, mattress old and uncomfortable. Stayed for 4 nights room not made up during that time and the 2 tea bags provided were not replenished. The remote control was filthy, as was the carpet with stains all over and fraying at the corners, chair, and bedside table also very dirty. I cleaned the room myself with antibacterial wipes. No alternative to diary milk was provided. A continental breakfast was provided at extra cost, no option for cooked breakfast. The best thing about it is the location and parking.

I think someone from expedia needs to check this hotel out.

The staff were nice. But there were no reading lamps in the bedroom. The shower was not good. The furniture was falling apart. The beds were ok for one night. There was a bit of trouble parking the car, due to lack of space.

Mysigt men ganska slitet. Läget var dock kanon med härlig havsutsikt från rummet och nära till stranden.

Good location that’s all

Disappointing timy room small uncomfy bed and dirty bathroom would never use again

Very cheap and cheerful. Stayed the night before getting the ferry from Dover But wish spent a bit more on something better as this was very dated and in need of refurbishment. We stayed at the Grnad Burstin last year which was also terrible so not having much luck with properties in Folkestone. Guess you get what you pay for…..

Lovely decor downstairs in the hotel. The room was basic but had what I needed and the hotel was conveniently situated. Low pressure in the shower though so water only trickled out

De plek aan de kust is top. Het bed is oké. Verder was alles niet om over naar huis te schrijven.

The bad reviews dont do this place justice!

Too awful to describe! Never going back!

Good

Extremely Disappointing Stay – Unacceptable Standards and Poor Customer Service What should have been a simple overnight stay turned into an extremely unpleasant experience due to the unacceptable condition of the room, poor service, lack of communication, and complete failure to meet even the most basic standards expected from a hotel. From the moment we entered the room, it was clear that the hotel’s standards were nowhere near acceptable. The room was filthy, outdated, poorly maintained, and had a strong, unpleasant smell that made the entire stay uncomfortable. The condition of the accommodation gave the impression that it had been neglected for a considerable amount of time. It was not just tired or dated—it was genuinely dirty and unwelcoming. A hotel room should provide guests with a clean, comfortable, and hygienic environment. Sadly, this room failed on every level. The furniture and fittings were old and worn, the room lacked proper upkeep, and there was an overall feeling of neglect throughout. It was shocking that a room in this condition was considered acceptable to offer to paying guests. The bed was another major issue and was simply not fit for purpose. A comfortable bed is one of the most basic expectations when booking a hotel, yet this one was uncomfortable, worn out, and provided an extremely poor night’s sleep. Instead of leaving feeling rested, w

Was told at check in we hadn’t paid even though we showed confirmation. Was told it can’t be because it’s a room only booking and these aren’t prepaid. Was made to pay again and there was a price difference too. First staff member advised us to go one way to our room which was very long, best way to describe it is as a maze after already going up and down several times throughout the day during the late evening we were informed by another staff member there was an easier way to our room. The room itself was dirty, window glass was broken and sellotaped, units were broken and unstable, bedding was dirty we had to sleep on top luckily it was not cold, main room door had a crack in it

Fri parkering i direkt anslutning. I övrigt ett väldigt nergånget hotell.

You get what you pay for. Cheap accommodation suitable for 1-2 nights. Staff very helpful and let us leave bags with them after check out (as we had 4 hours until our train left). Sea view from the room was great. Room was a bit tired but again, expected when paying the low price we did.