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A unique privately run hotel

Cheeky to charge for parking here. It’s a bit of a run down town centre

Great stay in a nice town

Hotel is near to everything and really nice restaurants and pubs. Easy parking. Nice check in staff. Room was clean and spacious. Lovely hotel full of character.

I was very underwhelmed for the money it cost. No fridge or aircon, bottle of water that was left us was in direct sunlight so too warm to drink. Honestly, it was disappointing and I have stayed in better value hotels

The most stunning exterior, and there were lots of nice staff, who did try earnestly to help when I shared my concerns. The hotel was clean and our room was a really good size. The website shows beautifully decorated luxurious looking rooms, however the hallways and our room clearly have not been touched (since the 80s I’d think) and there is bit of a musty smell - which you’d forgive in the original part of the castle. With a revamp it would be amazing, but sadly they are oh so tired - it must be so tough in today’s economy. Perhaps a didfernent price point for revamped rooms might help? Awful and painful grip tape inside the bath was the worst thing (a less than relaxing soak in the morning). Overall it is just not as advertised on the website and the prices felt high considering this. Very poor quality breakfasts, especially the sausages and eggs royal. Don’t bother with the travel cot, it’s hard as nails. Rather a strongly worded welcome to Somerset in the guest handbook was definitely worth a read though! Didn’t want to take pictures to be honest.

All very impressive and good value on the basis of my booking

Stopped overnight during a trip to Somerset It was fine for one night - but a lot of steps and no lift.

Fantastic building! Perfect location. Staff are so friendly and helpful. Just some rooms are in need of a little TLC so it depends which of the rooms you stay in. The room we stayed in just needed updating but the bed was so comfortable and a very good night sleep was had!!

Beautiful hotel. Historic and stylish. Staff were lovely and incredibly friendly and helpful. Unfortunately, Taunton was very loud and noisy for a Tuesday night!

Large traditional hotel. Room was spacious but cold, bathroom was even colder. Food in Brazz was very average in a huge soulless room.

An atmospheric hotel, well managed and maintained. Excellent breakfast buffet

The hotel is past it's best, tired and shabby. The dining options are v limited only a brasserie / bar. Service is underwhelming, staff have generally low levels of enthusiasm and not v welcoming. Parking is expensive. We had asked for a menu before coming to the property and got no response. We were not informed we had breakfast included. This was an anniversary event and was far below expectations for the price paid. Would not come here again

A very pleasant stay in a beautiful castle . Olde worlde and dated but felt the 12th century ambience all around me. Staff very friendly.

Lovely looking building, easy parking however wasn't greeted on arrival and had to ask someone to help carry my bags to the room, overall though an enjoyable stay.

everything was beautifully presented and comfortable. A couple of tiny irritations such as the inability to control the temperature in the room.

business reason for trip.

服務很好，但比較陳舊，沒有沖涼液，只有置頂一個小花灑🚿

Nice comfortable hotel in the best location

Times may change, but standards must be maintained. The Castle does this in spades.