ザ クラレンス ガーデンズ ホテル, BW シグネチャー コレクション

Wonderful hotel Amazing views from the suite Lovely welcome and staff very polite and helpful

The stair was excellent. It was very clean but the only thing that I can say was the room was a bit small could’ve been done with a bit bigger 1

They describe the room as cozy but it's a box where you can hardly turn around. The photos are very misleading. They didn't answer my email about where to park as they advertise self parking. Never found out where it is as parked on the road where I was lucky to find a space. They advertise free wifi but on this occasion there was a problem - it didn't work. Can happen but they could have warned us about it when checking in. Could have offered us a free drink or breakfast as compensation as we paid for it. The insulation is non existent, you can clearly hear people walking about and every time someone turns the water on somewhere it gets very noisy. The only good think was the sea view but again, we paid extra for it.

Beautiful room, great view, lovely reception staff

Wonderful location fantastic views spotlessly clean staff very helpful free parking for guests and 5 minutes walk into town what’s not to like will definitely return

The room was ok,but you could smell kitchen odours in the bathroom . The evening meals were poor, alot of the meals did not have the ingredients and the meals were poorly cooked. Lacked organisation

Beautiful, quiet, comfortable and clean hotel. Everything was perfect for us and I'd happily return without the kids too. Breakfast was delicious - best grilled tomatoes I've had, rooms are spacious, bed was comfortable and the sea view was spectacular. Bath in bedroom with sea view was very relaxing. Thank you for a wonderful stay.

Staff were extremely helpful and room very neat

First impressions when entering was being greeted by a friendly receptionist, who made booking in simple and gave accurate details to find our room. Everything was clean and very tidy. The room was on the top floor and was reached by stairs, we booked a small double room with a shower and toilet and it was very cosy and well presented. Again spotlessly clean. A sea view greeted us though the winter weather reduced it some what, I’m sure in summer it would have been spectacular. We had dinner in the hotel and the food was very good, possibly a little too much salt in the seasoning for my liking but excellent all the same. We finished with drinks in the bar served by another exceptionally friendly staff member. After a good nights sleep we had breakfast which was again very good quality, and some of the best bacon I have had for years, plenty to choose from the eat and again helped by friendly staff members. Overall a great place to stay and would visit again.

Excellent room with incredible views over the North Bay. The restaurant is light and airy and the breakfast was just what was needed. The staff are also really helpful and clearly want the guests to enjoy their stay.

The hotel was great I was there 2 nights for work 27&28 Jan. I loved the bedroom, very comfortable and view was amazing. The food was great, cod and chips. Best I’ve have in a while and really enjoyed the breakfast. Best of all was the staff, in particular the young man that checked me in on the evening of the 27th he was also there for dinner and breakfast. Couldn’t have been more attentive and polite. I’d love to go back for a a holiday next time.

Great stay. Thank you John and all the staff for the excellent service.

Staff good very friendly and accommodating.

Great staff, very well-presented and well-maintained hotel. Genuinely one of the cleanest places I've stayed. Easy walk into town or to the beach. I'm not from the coast and it was wonderful to hear the sea at night.

The room was beautiful absolutely spotless. The staff were really lovely and very dog friendly would definately stay here again.

Doesn't look much from outside, but really nice on the inside. All recently refurbished. Great breakfast.

Very cozy hotel! I will be back !

Breakfast was great, loads of options ...staff are absolutely lovely..helpful & super friendly. Room was gorgeous, newly refurbished with stunning sea view...fab stay!

I can't comment on breakfast as we didn't have any. The room was very clean and comfortable with the most amazing view of the sea. The staff were very friendly and welcoming. The only negative was that the en-suite bathroom was very small. That said everything was in good condition and the shower was really good.

The room was spotless, staff were helpful & welcoming