โรงแรมเดอะ แคลเรนซ์ การ์เดนส์, บีดับเบิลยู ซิกเนเจอร์ คอลเลกชัน

The room was clean and tidy, the bed comfortable and the shower was brilliant. Super quality fluffy towels in the en suite along with hand soaps, shower gel and shampoo made the stay extremely pleasant. The room we had was on the top floor, which must have been a later addition as the lift only goes to the floor below. The choice of breakfast items is good but the hot items were at best luke warm by the time we went into the dining room at 08.30. I would suggest getting breakfast early while it is still hot. There is a small bar at the property and although the lagers and beers are not on draught there is a good choice and the prices are not too bad, a lovely spot to finish the night before bed. One very welcome and surprising detail is the free car park belonging to the hotel. It is first come first served and there are about 10 spaces otherwise a street permit is available at a price. I would definitely stay here again.

Lovely hotel we had the executive king size room only down side it’s directly in front of reception and you look onto the street so not much privacy unless you shut the roller blind then you lose the view. More clarity about the parking it’s dire

It’s billed as a BW Signature but having just come from a signature hotel in Solihull I beg to differ. First impression you pull up and think the gps has taken you to the wrong place no BW signage and a shabby looking exterior. Reception was a serving hatch in the wall find out your on the third floor lift only goes to the 2nd then you have to drag your cases up 2 flights of stairs the room is incredibly small,shower is a corner unit where your elbows hit the sides as you shower nowhere to put your toiletries. Says it has parking well it does one street over around the corner in what was someone’s back garden. All in all an ok hotel but doesn’t deserve Signature status in my opinion and not sure how it got it. Also says it has a restaurant it doesn’t it has a very nice breakfast bar and seating area. But not somewhere you can order hot evening meals. These sentiments were also echoed by another resident who also relied on the Signature branding. I’ll enclose a picture of my very noisy neighbour who sat about 18” from my window.

Great location, rooms were clean & staff very helpful, would definitely stay again

Good hotel overlooking North Bay. Close to walk to town centre. Nice spacious room and good breakfast. Friendly staff too

Staff very helpful. Small bar and food available. we didn't try it. Get an Ocean view room. Spectacular view. Parking available. Very good.

We stayed 2 nights for a friend’s get-together in a sea facing room. Everything was great. It is like a small B&B and would not have wanted to have spent a longer amount of time staying there but perfect

Reception excellent. Arrived early but room ready and could also park car for free a short walk away. Room clean and view of whole of North Bay - room 36. Breakfast excellent. All staff friendly and helpful. No hesitation in saying that we would stay again.

Really friendly staff. Lovely breakfast.

Lovely hotel with nice staff

We had a large bedroom, unfortunately it wasn't a sea view, but it was very clean and comfortable. When we arrived the room was very hot, with the windows and curtains open. No fan was provided.

Had an amazing time here. Lovely view of the bay and the staff were so friendly. Wish the mattress was firmer, it was very soft. You cant please everyone though. Would definitely stay again

clean hotel in a good location

very clean lovely staff great breakfast

Expensive 2 night stay so expected a little more luxury. Room wasn’t cleaned and towels weren’t changed. Would have been a nice touch to have had bottled water supplied. Upkeep on breakfast buffet was poor, again not value for money. All in all a little disappointing

We stayed over for the concert at the open air. The hotel was clean and well maintained- all the staff were polite and friendly. Our room was clean. The bar was lovely and the restaurant and breakfast was perfect. The en-suite was very small but clean. The only thing that would have meant full star rating would have been a better parking arrangement, - a quality mattress and blackout curtains. That being said we would definitely stay here again.

Comfortable stay. Nice hotel and helpful staff. Will return.

Lovely hotel and very friendly helpful staff. We had the family room and it was very spacious and clean. The beds and pillows were very comfy. There was a great choice for breakfast and the staff were always topping up the food, they could maybe benefit from better toasters but that's a minor problem. The hotel is in a lovely location and very handy if going to a concert at the open airport theatre

Chairs were a bit grubby but other than that wonderful little place with amaxing views

We had a wonderful overnight stay when attending a concert at the open air theatre. Parking was a bit problematic, as the street parking around the hotel was extremely busy (it was also Armed Forces day) but we hit very lucky in a small car park next to the Scarborough Arms, which was a 5min walk away. Upon check in we were greeted by a lovely, welcoming, friendly lady, who was playing music for the concert we were attending which was a welcoming touch. The hotel was clean, modernised, lovely decor and our sea front room was spacious, with wonderful sea views. En suite was small, but newly renovated, practical and clean. Bed was comfortable and there were portable fans as it was the hottest weekend of the year. Hotel is a 15-20min walk to the theatre and we had drinks in the bar upon our return. Breakfast was plentiful, a good selection of hot and cold options, served in a lovely airy dining room below ground floor level. Staff were attentive, helpful and very friendly, ensuring our stay was a pleasurable one. They couldn't do enough for you. Overall we would definately stay again and recommend!