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We stayed in a lodge and it was very spacious and clean. We used the spa which was nice and clean but the main part that will stick with me was the staff in the bar and restaurant. We had afternoon tea on the first day and a bar lunch on our second. Both times, with different staff, they couldn't have been friendlier or more helpful. We had a good laugh with them all while having a few drinks without them being over indulgent. Would highly recommend The Cornwall to anyone. Great break and perfect service

Nothing to complain about at all, friendly team (bar particularly!), the spa was great (had a fab massage from, I think, Amy). Mildly cold overnight (this could well have been me not understanding the heating system). First choice to stay in St Austell for me.

We stayed in one of the lodges. Was the perfect mix of hotel amenities and privacy. Was a home away from home, with breakfast on the balcony each morning in the sunshine.

Lovely restful. Could have provided a “long life soya yogurt or some sort of GF cereal. However chef was most helpful with prepping a hot breakfast .

Overall a lovely weekend. Just the ticket to stop. Recommend to anyone who needs to have a relaxing time.

Very relaxing, lovely spa facilities, great quiet location

沒有用洗衣服務，但洒店位置十分方便。

The breakfast menu was fine but the meal was spread between three rooms with the hot food in one and the cold food in another. All of the public rooms had a form of jazz played quite loudly over the speaker system you couldn't escape it.

Great that you can use the pool even after you’ve checked out.

Lovely relaxed stay. Friendly staff, spacious room, very comfortable stay.

Always stay here best place in st austell

Amazing as always, Alfie is a legend and goes above and beyond to deliver the very best service

Excellent

Lovely hotel, spa is fantastic

I recently stayed at this hotel and used the spa facilities over two days, and unfortunately the experience was very disappointing. Accessibility was a major issue. The lift does not reach all room levels, which meant carrying my suitcase up around 30 stairs despite having joint issues. I had called in advance regarding my disability, so this was particularly frustrating, although the receptionist was helpful and offered to move our room. Clearer accessibility information before booking would have helped. The spa itself was not the relaxing experience we expected. There were a large number of children in the spa area (9am – 7pm), including in the main facilities. While I understand hotels welcome families, especially in half term, many guests book spa experiences specifically for peace and relaxation. The noise levels and general atmosphere felt more like a leisure centre than a spa. Additionally, what was advertised as a “Bubble Pool”, was not a hot tub, which was misleading particularly disappointing as it is often one of the main features people look forward to when booking a spa, especially when needed for or hydrotherapy purposes. Overall, the experience did not reflect the relaxing spa break that was advertised.

Stay here every time I go to work in St Austell (2-3 times a year). Brilliant hotel, large and well equipped rooms, great food options both in the bar and the restaurant. Spa and gym are Brilliant for a hotel, i know I can get a good swim or workout in when Im staying there.

The room was very dated and freezing especially the bathroom .also.there was maintance going on so.the path from.the car park.was closed and you had to walk.an age to.get to.the reception as was onky.parking.for.disabled at.front of reception . Wr asked reception to.book.us a taxi.for.later in the evening as had a table boomed for a meal.at a restraunt ad the food in hotel.was not.great previous night and when we came.down we was waiting for the taxi.arrive only.for the reception lady to say oh i forgot to book the.taxi sorry and we ended up being.late to.our table . Would.not.stay here again

Perfect for a weekend away

Clean rooms, helpful staff and a great breakfast

Everything was perfect Room clean stuff very nice. Only the TV on the room was too small