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Hotel not a 4 star. Looking tired.

Very busy time of year Christmas party’s the hotel was a dated but comfortable we had our dog with us so choose this hotel as it was near beach .The lady on reception was very nice and booked us in promptly.The breakfast staff was a little unsure where to put us with a dog we eventually got sorted.Our room was nice had everything we needed

Poor basic room. Couldn’t use the bar because there were parties going on until 1 am. They warned you about the late Christmas parties, but only after you’ve paid, so there is nothing you can do about it. Used to go there in the old days not the same place, wouldn’t bother again.

Great short stay. No issues with anything

Room old and dirty

Had a lovely stay here for our anniversary. Check in was smooth and friendly. Staff were always lovely. Upon arriving in our room the look and quality were great for the price we paid. They had even left us a personalised card. Can't recommend enough.

The room was very clean, which is the most important thing. Bring some water with you: there is no bottled water left in the room and the tap water is undrinkable. Freshly cooked breakfast is satisfactory but coffee was not good: weak and cold.

Very nice rooms, great for kids. Breakfast was extremely good and worth the money. Very happy with the stay

Could give more pillows and maybe some coffee grounds for the room.

Size and cleanliness of the room great

For the price of the room I can't complain, and was very close to the venue and the staff were all pleasant and friendly. However, the hotel is quite run down, the TV had no signal, the cup in the room was dirty, the key card didn't work all that well. Breakfast buffet was ok but not worth £11.

Very comfortable one night stay and very good value for money

Great hotel, only 6 mints walk to the seafront. Rooms were a nice size. The building itself is a little tired and the spa facilities weren't great but the pool was nice. Staff were really friendly and made for a lovely stay.

Dated hotel. Room was spacious but not particularly clean. Hotel needs modernising. We also experienced people going through the bins after returning from an evening out. Staff were rude and unhelpful. Would not recommend.

It's a rare joy to find a hotel with in room controlled aircon. I'd rebook just for that! The hotel is a grand old place and parking is a nightmare. But it's well situated with a sea walk just yards from your door and a surprisingly quiet location close to town.

Room was lovely, bed was extremely comfortable had a great night's sleep. Didn't require breakfast as we ate out, room service great (£3.95) tray charge. Friendly staff always someone to help Safe to say i will definitely recommend and will also be returning next year

The room itself is cosy and updated, but the facilities looks outdated. Once I stepped out the room I felt the vibe is back 30 years ago. Still it is a nice stay.

Booked this for my wife to stay for a couple of nights to investigate the area and meet up with family nearby. The first night, single room was very small (like a cupboard) outdated and dirty. Also lots of noise from other rooms and corridors. A free upgrade the next day to a double room was given after complaining but that room was not much bigger and also very dirty and dilapidated. This is an old, tired and uncared for building and should probably be knocked down. Staff aren't enthusiastic and appear unhappy. There are many more, much better hotels to be discovered nearby. This may well be a four star hotel but reviews are definitely more reliable when choosing your hotel!

Sauna broken, key card didn’t work, pay to park and no parking. Dirty room

Easy access to the pier