The Durley Dean Hotel

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7.8
/10
Pleasant
1,003 reviews

What Guests Say About Their Stay

Stefan

10.0
/ 10
Been going to Bournemouth for years and this is first time staying here. Really friendly reception staff on arrival.The rooms are spacious and clean.Good bar area and breakfast room was really nice. Probably the best breakfast ive had at a Bournemouth hotel. Would recommend.

Mirwais

10.0
/ 10
Had a fantastic time at the Durley Dean Hotel. The rooms were clean and comfortable, but the absolute highlight was having access to the excellent spa and gym facilities—perfect for relaxing after a long day. The staff were incredibly welcoming and the service was spot on from start to finish. Would highly recommend and will definitely be back!

Katie

10.0
/ 10
Lovely room. Had the pool all to our selves. Walking distance from the beach and town centre
In the Area
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28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at The Durley Dean Hotel is a good choice when you are visiting Bournemouth. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Durley Dean Hotel

28 West Cliff Road, West Cliff, Bournemouth, England, BH2 5HE
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Lobby The Durley Dean Hotel
Exterior 2 The Durley Dean Hotel

Discover More About The Durley Dean Hotel

General
Near Bournemouth Beach

Location
Located in Bournemouth (West Cliff), The Durley Dean Hotel is within a 15-minute walk of Bournemouth Beach and Bournemouth International Centre. This spa hotel is 0.8 mi (1.2 km) from Bournemouth Pier and 5.2 mi (8.4 km) from Poole Harbour.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Durley Chine Beach - 0.4 km / 0.2 mi
Alum Chine Beach - 0.7 km / 0.4 mi
Middle Chine Beach - 0.7 km / 0.4 mi
Bournemouth Beach - 0.8 km / 0.5 mi
Oceanarium - 1.1 km / 0.7 mi
The Square - 1.1 km / 0.7 mi
Bournemouth International Centre - 1.1 km / 0.7 mi
Bournemouth Lower Gardens - 1.1 km / 0.7 mi
Bournemouth Pavillion Theatre - 1.2 km / 0.7 mi
Bournemouth Town Hall - 1.2 km / 0.7 mi
Bournemouth Pier - 1.2 km / 0.8 mi
Branksome Dene Beach - 1.3 km / 0.8 mi
Genting Casino Bournemouth - 1.4 km / 0.9 mi
St. Peter's Church - 1.5 km / 0.9 mi
Russell-Cotes Art Gallery and Museum - 1.5 km / 0.9 mi

The nearest airports are:
Bournemouth (BOH-Bournemouth Intl.) - 11 km / 6.8 mi
Southampton (SOU) - 54.8 km / 34 mi

Facilities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This Victorian hotel also features complimentary wireless internet access and a ballroom.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
Enjoy British cuisine at No. 28, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 115 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

All facilities in The Durley Dean Hotel

Bar, Cafe and Lounge The Durley Dean Hotel
Bar, Cafe and Lounge
Swimming Pool The Durley Dean Hotel
Swimming Pool
Entertainment Facility The Durley Dean Hotel
Entertainment Facility
Fitness Center The Durley Dean Hotel
Fitness Center
Functional Hall The Durley Dean Hotel
Functional Hall

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Things to Do

  • Indoor pool
  • Spa
  • Sauna

General

  • Banquet
  • Ballroom
  • Parking

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Meeting rooms
  • Business facilities

Transportation

  • Limited parking

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in The Durley Dean Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
, Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Durley Dean Hotel
115
Number of floors in The Durley Dean Hotel
5
Another facilities in The Durley Dean Hotel
Laundry service, Luggage storage, Porter, Multilingual staff, 24-hour Receptionist

Frequently asked question in The Durley Dean Hotel

What are available facilities at The Durley Dean Hotel?
There are top facilites at The Durley Dean Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Durley Dean Hotel?
The standard check-in time at The Durley Dean Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does The Durley Dean Hotel provide breakfast?
Yes, The Durley Dean Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does The Durley Dean Hotel have?
The Durley Dean Hotel is a 4.0-star hotel.
How many floors does The Durley Dean Hotel have?
The Durley Dean Hotel has 5 floors.
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More Reviews from Other Guests in The Durley Dean Hotel

7.8
Pleasant
From 1,003 reviews
Cleanliness

7.8

Room Comfort

8.0

Service and Facilites

8.4

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Traveler Reviews The Durley Dean Hotel

Number of reviews per page
20
40
Top reviews
Natiele
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I wish I had read more detailed reviews before booking this hotel. In my opinion, it is a very simple hotel and does not justify the price. The only positive point is the beach access, with stairs leading directly to the beach. The hotel has a swimming pool and sauna, but the pool did not appear to be cleaned daily. There was visible hair and dirt floating on the surface. I got in, noticed it, and left immediately. The rooms are disappointing for a four-star hotel. There is no minibar or safe, and the room is very small, especially the bathroom. The shower area is tiny, the water takes a long time to get warm, and our shower door was broken, causing water to spread across the bathroom floor. Cleanliness was also an issue. There were visible spider webs on the ceiling and on the lamps above the bed. Breakfast is very basic and not worth the £16 per person. The options were limited to bread, cereals, eggs, and sausages, with very little variety. The biggest problem was parking. The hotel does not offer free parking, and the paid spaces are very limited. We spent around 40 minutes looking for a place to park and eventually had to leave the car elsewhere and walk about 12 minutes carrying heavy luggage and beach equipment. Overall, I would not stay here again and do not think the hotel offers value for the price charged.
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Neil
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bar was average
Indira
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Although on arrival the rooms were clean. They allocated one room in the loft and my friend who is 4ft 10 ins banged her head twice as the ceiling was very low. They did allocate another room. Rooms were very small. We did not want them to change the sheets or bath towels but they did not do the bed properly. Everything else was acceptable. Staff in reception were helpful. Wish the food was slightly cheaper, very expensive breakfast. A full english breakfast with fruits. Juices, cereals, assorted breads and croissants were 11 pounds per head in premier inn which was very enjoyable.
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Stephanie
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff were really friendly and helpful. The hotel was clean. The hotel is very dated and needs a lot of maintenance. I'm not sure it quite meets the criteria for 4* because of this. The pool was really warm but it is very small. The steam room was out of order during our stay which is a shame, the sauna and pool were the only part that was well maintained. I didn't use the small gym. Our room needed a lot of work, the window frame was rotten and the glass was rattling around, the sealant around the bathroom was coming off and the bath panel starting to disintegrate at the bottom. The room was however, very clean with a comfortable bed.
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Stefan
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Been going to Bournemouth for years and this is first time staying here. Really friendly reception staff on arrival.The rooms are spacious and clean.Good bar area and breakfast room was really nice. Probably the best breakfast ive had at a Bournemouth hotel. Would recommend.
Mirwais
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Had a fantastic time at the Durley Dean Hotel. The rooms were clean and comfortable, but the absolute highlight was having access to the excellent spa and gym facilities—perfect for relaxing after a long day. The staff were incredibly welcoming and the service was spot on from start to finish. Would highly recommend and will definitely be back!
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Andrew
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bit run down. Cold water tap was red hot. Not the best place I have stayed but not the worst.
Katie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely room. Had the pool all to our selves. Walking distance from the beach and town centre
steven
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

location was perfect for beach access staff was great could just tell it was a old building swimming pool and sauna was lovely
Sonya
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

After reading the reviews I wasn’t sure but to be fair it was great, staff were run off their feet and helped with any enquiries. Breakfast was great, pool was small but great to cool down after being on the beach all day! Out room was clean and spacious with everything we needed. Will definitely be back in the summer or even a winter break 😁
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Owen
icon-with Children
with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Good proximity to town centre. Staff mostly helpful. Parking (very limited) problematic.
Holly
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A perfectly placed hotel for exploring Bournemouth beaches. The restaurant was nice not huge selection but nice and freshly cooked. Breakfast was a good mix. Staff were fantastic. Especially Holly at front desk- she was so friendly and kind. Gave us tips to get to the best part of a beach nearby saving us loads of time and stress. Helped us get extra pillows for the room. The superior room was really lovely , clean and air conditioned was perfect for heat wave ! Will def stay here again when we return to Bournemouth
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Dinesh Dilrukshi
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We’ve had bad experiences before with twin beds pushed together instead of a proper double bed, so this was especially disappointing. We came to celebrate our 21st anniversary and were allocated two single beds joined together. During the night the beds separated, leaving a gap in the middle, and we were both woken up after falling into it. We both struggled to sleep and ended up with back pain the next morning. We informed the manager in the morning. She apologised and offered Prosecco, which we appreciated, but unfortunately it didn’t really make up for the discomfort and disruption to what was meant to be a special anniversary celebration. We left feeling very disappointed.
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Sandra
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The hotel did not live up to its 4-star rating. The bar was closed when we returned after dinner (11 pm) to have a drink. The coffee machine was cleaned so no coffee available. The drinking chocolate machine broken down so manually made with water. The sauna was barely warm and no steam room. One reception staff was rude to a customer checking in, the bathrooms were way out of date. Breakfast was at an additional charge but good. No help given us as we struggled up the stairs to check in. I do not recommend this hotel. Sandra Seldon Devizes Wilts
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Joy
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Our room was quite small and so was the ensuite. The bed was very high up! It was comfortable enough, but there was only one pillow per person. Towels in ensuite quite thin. Really lovely and quiet, even though we kept our window open. Breakfast was okay, not much choice for vegetarians. Location of hotel is great. Walk down passed the hotel car park and you are on the path overlooking the sea in minutes. The Durley Dean is a beautiful building. The inside is reminiscent of traditional hotels of day's gone by. All perfectly adequate for a holiday by the sea.
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Dem
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The family room was very large with a separate kids room with 2 bunk beds and a tv. The room had a faint smell of smoke and the building was a little dated. But very comfortable
Pragun
icon-
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel needs a good spruce up....but was OK as a budget booking. Shower was so powerful it almost ripped my skin off. Things need fixing and upgrading....bathtub, carpets. Beds need to be firmer. But otherwise as a budget booking, got what I paid for. Reception person wasn't particularly pleasant on arrival.
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Overall room was clean.... But lying in bed you could see cobwebs inside curtain rail housing...
Tom
icon-
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Hotel was pretty run down. My room wasn't in the best state. There were marks down the wall by the bin from tea bags, for example. The lock to the door wasn't functioning properly and got advised by caretaker to rattle it to trick it into working. Car park is very small for the size of hotel so had to park in local council car park and very expensive. Didn't use pool and facilities
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Rachel
icon-with Partner
with Partner
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Convenient for the city. Bathroom toilet seat dirty on our arrival . Breakfast cold, waitress kindly agreed to heat it up in the microwave and it it was returned with along black hair on it
Number of reviews per page
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40

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Exterior 4 The Durley Dean Hotel

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