ザ エンバシー ホテル

Unclean and nobody cared

Friendly welcome, Clean room. Stayed there a number of times and it has always been good value for money.

Solid place to stay. Plenty of free street parking out front. Easy walk to Beach, Dining, Entertainment, etc. Charming older building. Room was bigger than most. Stayed in room #18 which was a mid level unit. 3 nights in mid-September 2025. Negatives: Older condition building may be less appealing to some. No USB ports. Positives: Check-in was easy. Room was quiet & clean. Sheets & Towels were clean. Water was hot. Silverware/ceramics were clean. Stocked up heavy on Coffee, Tea, Sugar, & milk. Roomy Bathroom with full tub & adjustable hand held shower. Check-out was easy, just drop the keys off. I gave an extra star for value.

The room was very poor ,quilt cover had stains on it bathroom had tiles missing in shower booked for two nights only stayed first night then stayed witg friends and only went back to get clothes tried to speak to reception but no one ever on

not a happy welcome a man showed us to our room but he’s not very happy

Why have I received a lot of scam sms after the day in hotel?

Nice stay, staff helpful

Shocking! Never stayed anywhere this dirty

Good location. Looks quite smart from outside. I arrived at 1.45 pm and whilst the room was not ready, they kindly allowed me to leave my bag in the room which was helpful. I returned at 4.15 pm and very surprised the room was still not cleaned and ready for me. I could tell the room was just not smart enough for me to be comfortable in, even if it had of been made up. I made my excuses and checked out and thankfully, was able to change my travel plans.

Great location, easy parking. Large area of paint flaking on ceiling in bathroom had to pick up paint flakes off the floor nearly every time I went in. Pillows were the thinnest I've ever come across

Punch hole in bathroom door. Filthy headboards on bed

It was a terrible stay. The first room was absolutely terrible. Holes in the wall, live wires out the wall, chandler coming out the ceiling, bathroom floor held together by duct tape, mold on the radiator and net curtain, main curtains coming off the pole. We complained and got a different room. That was was better but the room still wasn't worth what we paid for. I would not recommend anyone stay here at all. Save yourself the trouble and book somewhere else. The only good thing about this place is the beach is super close as well as the pier. We went for our one year anniversary and to get engaged and it put a dampner on the whole holiday. I don't know how these are still operating.

14.00 check in ?, i arrived at 14.15, no answer to the door or phone, i eventually got let in at 15.30, after spending 75 minutes at the (very nice) pizza place next door. No remote control, after investigating the screen, I'm not even sure that was a workable tv, no buttons at all, just a useless screen. The shower leaked more water than what came out the end. Nice bath though, but not any kind of bar to help anyone who needed assistance out, though there was a chair next to the bath, but i think only cos the chair could not fit anywhere near the desk, but after a bit of furniture rearranging, i managed to put chair where i would like it (next to the table). I left 1 night early, no air conditioning at all, luckily it was my 5th visit to Yarmouth this year, so didnt miss anything new. 10/10 for beach location & 10/10 for pizza place next door(nice staff & decent prices), but the hotel needs closing down.

Soon as you walk in reception, the smell is nasty, our twin room was so hot, old bread behind the cabinet, bed so uncomfortable, only bathroom window was wide enough for a little breeze but couldn't leave open all night as the fire escape steps right at the window, we where meant to stay 2 nights but we left this morning... AVOID!!!!!! And to get to your room is like a maze, oh and seagulls outside the window, making noise and going in the bins, horrible experience 😑 waste of money, stains on the pillow case and towel

If hygiene and cleanliness is top of your list then give this one a miss!

Nice hotel, a little bit old, but good location, good price. Next pizza-bar.nice prices. Overall good for such price.

Room comfortable , very good value my only pronlem was the steep stairs to my room and for some weird reason other guests found it a great place to stand outside my door late at night and shout at each other. My room was lacking a remote control for the tv, however was on holuday so not really needing tv, bathroom was massive and shower was nice with hot water although not very powerfull. Bed was confortable but backed onto the ventilation for the building so could be a bit noisy when on. And the pidgeons and seagulls loved roosting on all the ledges outside and had lenghthy converstions and agruments betwwen them. I had great ear plugs so wasnt such a great concern. I would recommend that if you stay in room 24 silicon ear plugs are a god send. Overall had a nice stay just a few nighles but for the price well done!

Cleanliness; In room: the bathroom and bedsheetsbwere clean and the room had been hoovered. Communal; walls recently painted, carpet very stained, but hoovered and scented. Staff; front desk man was nice; he walked us to our room. The cleaner was nice, but we checked in 4 hours after 2pm. she was still cleaning. At her request we left the room open so she could hoover. We returned 2 hours later with bags the door was unlocked. If something had gone missing, we would have been liable. Our small room: wide enough to fit three sets of bedside drawers and two single beds. A metre at the end of the beds for a table and a wardrobe. A kettle, 7 mini milks, one curdled - no best before dates. 2 mini shower gels, 2 soaps. No chairs to sit on. bathroom spacious, shower over bath, a sink and 2 small tables. 3 towels and 2 toilet rolls. saw a dining rm downstairs no b/fast offered though. lobby had 3 dining chairs. Safety

Hotel is very close to a lot of seaside facilities - eating places, amusement arcades, the Big Wheel, etc. It is around 15 minutes walk to the town centre with a good range of shops and around 8 minutes to an attractive park. It does not have its own car park but there was always space available on the road outside. It is a good value very old low price hotel with almost no amenities beyond the bedrooms. No lifts, so need to be able to get bags up and down stairs. Hopeless for wheelchair users - there are also steps at entrance. Staff are largely invisible, but room and bathroom were always clean and well kept.

Close to everything and was easy access