ザ ファミリー ツリー

I didn't travel for business purposes, however the facilities in the hotel were faultless. The hotel provided a list of places to eat, chemists etc so you knew exactly where to go for everything you needed.

Lovely room with ample parking and a great breakfast choice in the morning.

As soon as we arrived we were greated by a member of staff who booked us in and showed us to our room. The room is beautiful and has fridge bar and lots of tea, coffee, hot chocolate and biscuits. Everything is very clean and room is checked each day, making sure you have everything you need. also the room was quiet and relaxing and the bed is really comfortable. You can choose a time that suitsThe bathroom is lovely and spacious with shower wash etc. also the room was quiet and relaxing You can choose a time that suits you for breakfast before 11am. Breakfast was amazing. You can choose any coffee from the menu and then you are brought a tray with cereals, fruit, yoghurt, pastries and jugs of orange and apple juice. You can then choose anything from the hot food. Everything was very tasty and we were offered more hot drinks. All the servers were polite and friendly and made our stay even more enjoyable. Will definitely be back.

staff wonderful, great location and comfortable room

Great room and amazing breakfast

The staff were superb, attentive and helpful. The room was luxurious and comfortable. Although I visited at a quiet time of the year, the areas natural beauty and charm remained.

Friendly people, loved the bouquet of ranunculus. Quiet room. Great breakfasts. Nice hot shower.

Lovely room clean and welcoming, staff were very friendly and helpful, really comfortable bed , plenty of toiletries, well stocked coffee and tea plus a mini bar with goodies at a cost but not extortionate

Friendly staff, very comfortable accommodation and an excellent breakfast!

Breakfast is amazing! The room is really beautiful and comfortable. A little gem of a place. Just a shame that dogs are not taken in the rooms otherwise we’d stay here much more often.

Room was great, comfy bed and pillows,some thoughtful extras in bathroom such as bubble bath, cotton buds etc. wine, beer,soft drinks chocolate &crisps to purchase in room. Complimentary tea coffee biscuits. Breakfast was amazing. Staff very friendly.

The room is nice and cosy. The best bit was breakfast.

Problems with the heating and the noisy plumbing. No proper hanging space for clothes. Access at night was difficult in the dark.

Friendly staff. Clean small room was well stocked and breakfast was good. Busy with locals at breakfast time as well.. always a good sign. Had an evening meal at the Black Swan pub a few minutes drive away which was also very good.

Smashing breakfast and a very friendly owner.

Lovely room and bathroom, well away from road noise in the most lovely stone house with an amazing stone courtyard.

Very comfortable room, quiet away from the road. Amazing breakfast and very polite staff

Main issues: • Booked King Deluxe Room, given cheaper Traditional Room • Strong smell of mould from bathroom • Loud squealing plumbing at 11:30 pm, 1:30 am & 4:30 am – no sleep • Hotel and Hotels.com blamed each other despite photo evidence • Correct room empty – Hotels.com offered to pay difference, hotel refused • No greeting on arrival until an employee confirmed we where in the correct place - only person there with any service skills– family busy hosting private party We booked the King Deluxe Room (upstairs with bath) to rest after surgery but were placed in the wrong room and met with dismissive, conflicting responses. I showed photo proof of our booking, yet both parties blamed each other. Even when Hotels.com offered to pay the difference, the hotel refused. The mouldy bathroom and constant plumbing noise with squealing plumbing made it impossible to rest. We left without breakfast and were later refunded by Hotels.com due to The Family Tree’s lack of care and dismissive attitude. We usually go out of our way to support independent businesses, but this was shocking.

Everything was spot on. Room was spacious, clean, comfy. Excellent breakfast. Staff were very helpful and polite. Great carpark too. Only unfortunate issue we had was a strange and loud bugle like sound coming from the toilet whenever we or the guests in the next room flashed the toilet, it is loud enough to wake someone up !

well priced comfortable overnight accommodation with an excellent breakfast and friendly staff..