ザ ヘライナ

Just Superb. It's now our definate "go too" in Scarborough

What an amazing find, an off the cuff booking whilst up north. A beautifully decorated building with amazing views, backed by a warm host and friendly staff The room was excellent, bed super comfy and views down to the sea were amazing

This is a fantastic hotel which me and my wife would thoroughly recommend. Owner Jill could not have been more helpful, with a room upgrade. Cooked Breakfast was hot, and the fruit selection first class. You would find some of the other hotels more expensive and offer you a lot less. This hotel was first class all the way.

The only B&B to stay at in Scarborough as far as we’re concerned. If i could rate it higher i would. The Penthouse is amazing in every respect and worth every penny.

Very clean, very comfy, close to most amenities.

Thoroughly enjoyed our stay at the Haleina. Great location with wonderful views over the North Bay. Choice of breakfast was excellent, although a wider choice of pastries would enhance the continental breakfast.

A hotter more powerful shower would have been better (maybe user incompetence) but i'll still rate as a 5* as well the cleanliness, for me the plus was the b&b operate a hassle free leave you alone to enjoy your stay attitude, but the staff were quickly there when you needed them to be. Neil.

We did have the smallest room in The hotel but were aware of this on booking, it was spotlessly clean and very comfortable with all you would require for a short weekend stay and excellent value for money at a peak time.

We came for a weekend stay, very pleasant greeting at reception, clean comfortable room and great breakfast with a few options. Exactly what we wanted

We had a lovely room on the top floor. This is up 6 small flights of stairs so not for those with mobility issues or heavy cases! The Helainia is convenient for the cricket ground and serves a nice breakfast. Our only quibble was having one small bar of soap for both hand washing and use in the shower during our stay (we were told toiletries were not replenished). It was a bit of a struggle to make it last three days. It would have been nice to have separate bars or soap and shower gel in the room.

The Helaina is a very high standard of bed and breakfast property. We stayed in a Premium Double room on the top floor. The room was very spacious with an excellent bathroom/shower. This room is reached by 6 flights of stairs of varying lengths (it is on the 3rd floor), so not for the infirm or those with heavy luggage. The breakfast needs to be booked, but is of a very good standard. There is no parking on the premises, but the B&B can supply a 2 day parking pass for £5. You can purchase as many as you need. The Helaina is very well placed for a short walk to the Castle and down the path to the North beach and the promenade which will take you to the main town and South beach in 15 to 20 minutes walking (or you can go via the church next to the castle).

The whole place is spotless and beautifully decorated. its on a great location with sea views from the communal lounge.

Very nice stay

This is a nice place for sure. Well appointed and great views. You can have breakfast added on which was just okay. Our big dislike is the size of the room...very small. We were in #3. The sea view was great. When booking I thought king bed meant a bigger room, given the cost. The bed barely fit in the room. The room was frustratingly small. There are a couple of bigger rooms, but at a higher price point. Staff were great. I would not book there again.

View out to sea and the curve of the bay and the castle all fabulous. The hotel was scrupulously clean. Only niggle the room No 7 was small it was big enough but only just.

Upon arrival we were greeted with a smile by the receptionist who supported us with sorting a parking permit, helped us with our luggage and ensured we were happy. The room was spotless, spacious and had everything we needed and that was specified on our booking. It also comes with the most beautiful view of the scarborough coastline and the castle at the top of the hill. Its only a two minute walk to the actual beach which is just down a path in front of the hotel. The beach is beautiful and very tidy (barely any littler). We didn't get up on time for breakfast, however the menu looked great and from what i could see caters for all (check online). We will definitely be going again as it was also great value for money.

The hotel was immaculate, breakfast lovely, staff so friendly and accomodating. Especially Luki who works so hard. Cant fault our stay.

Booked one night in a small room (room 10). Very comfortable bed and spotlessly clean. Everything you could want in the room. Space was a bit tight but adequate for one night for a couple. Breakfast was excellent. Would recommend.

Clean room and excelent breakfast.

Great location for cricket, Open Air Theatre and Cliff top walks. Friendly welcome. Small but well decorated room. Comfortable bed. Delicious breakfast choice. Great artwork on walls. Handy for shops and restaurants (within 10 minute walk). Spotlessly clean.