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We stayed twice to break our journey in half, both time all the staff we encountered was super nice. The room we stayed in was very comfortable quiet and as described, we ha dinner in the restaurant which was delicious and the breakfast the next day was fabulous!

The room and hotel was spotless , and the staff were very friendly and helpful

Great room, great restaurant and service, friendly staff, would highly recommend!

Lovely breakfast

Really enjoyed our stay at the Lounge Hotel Penrith. Stayed in a family room with a toddler and baby, we had plenty of space. Great options for everybody at breakfast and the cooked breakfast is delicious. Helpful and friendly staff that go above and beyond, such as giving us some milk at the nighttime for my son. Only downside was no lift to get our double pram up to the hotel room, but wasn’t a big deal or inconvenience to us and we just folded and carried it up the stairs. Would highly recommend and would book again in the future

Lovely place , friendly staff

Lovely family room and staff were all wonderful

Our room was wonderful. The three bedroom room was so spacious. Totally appreciated having a second toilet. Breakfast was great. Lots of delicious options. Parking was our only struggle - small lot/big car. Quaint historical area.

We had to park in a double lane because it wasn't clear where to park in order to get inside the hotel and obtain the QR code for directions. Upon entering, we were greeted by an unwell person who was coughing constantly. In our room, we noticed we were missing one bath towel, so we had to go downstairs and wait a long time for assistance. When I tried to make a coffee in the room, I found that the saucers were dirty from the previous guests, and the water glasses were sticky. Additionally, the glass water bottle provided for guests was empty on the table. My son even discovered some rubbish in the drawer. While everything was eventually resolved, after a long journey and a day out with the kids, all I wanted was to go to sleep.scovered some rubbish in the drawer. While everything was eventually resolved, after a long journey and a day out with the kids, all I wanted was to go to sleep.

Really friendly staff. Nice setting. Recommended.

What a fantastic Hotel pleasure to stay here all modern furniture and comfortable beds. Staff were great too couldn’t do enough for you and a great full English breakfast. Definitely be back

Everything was excellent except why was tge heating on in the corridors far to hot permeating tgrough to bedrooms

Our room was hot, uncomfortably hot. It also faced the high street road and so it was hot and noisy. The mattress was horrible unless you like sinking in a bed. Big miss for me. I would not stay there again.

Would definitely stay again if passing through. The room and bathroom were both very spacious. The shower was also good. Free breakfast was big, delicious and customisable.

Excellent for an overnight stay. Comfortable room, nice breakfast and service.

Didn’t like that breakfast wasn’t included in the price and didn’t realise until we checked out.

I’ve stayed there quite a few times as the location is great and the staff are very friendly and helpful. However, as I stay away quite often I’d forgotten how bad the food was! The last time I stayed there with my wife, I remember the Beef Teriyaki being the best thing on the menu. This time it wasn't great. The meat was hard and dry with no sauce etc. I sent it back to have the same meal returned, but with a load of sauce and piping hot throughout as it had been nuked! Ended up just eating the rice and the veg and left all the meat! Terrible! Great place to stay, but the food is a lottery. The full breakfast the next day wasn’t great either. And to top it off, I had no hot water in my room, but this issue was resolved pretty much immediately thanks to the staff :-)

I’ve stayed there quite a few times as the location is great and the staff are very friendly and helpful. However, as I stay away quite often I’d forgotten how bad the food was! The last time I stayed there with my wife, I remember the Beef Teriyaki being the best thing on the menu. This time it was awful. The meat was hard and dry with no sauce etc. I sent it back to have the same meal returned, but with a load of sauce and piping hot throughout as it had been nuked! Ended up just eating the rice and the veg and left all the meat! Terrible! Great place to stay, but the food is a lottery. The full breakfast the next day wasn’t great either. And to top it off, I had no hot water in my room, but this issue was resolved pretty much immediately thanks to the staff :-)

Lovely place and friendly staff. Bar area was nice and location good. Room could have been cleaner, was a bit dusty. The TV didn't work and the remote had no back to it. Bed was too hard a mattress for me personal preference really. Would stay again if in that area.

Swivel on shower head was broken, so had to hold the shower head in order to shower. Everything else was fine. Good location, walking distance to everything. Friendly and attentive staff