ザ マウント

Excellent customer service. Totally recommend.

Very polite peaple helpful,and in my case i can get there by public transport.breakfast well worth the money.

Disgusting, dirty and mouldy. No security on entrance and no security doors so anyone could walk into the building. Music on loud in one of the rooms until 1am and no front desk to report too. Needs closing down or a total renovation. Avoid!

Staff very helpful and friendly

Great as a business stop over. The bar area is lovely Strong smell of weed, in the corridors Noisy from other rooms at night. ( when i stayed this time) I have stayed before and it was fine

It was a pleasant stay. Once I'd moved room I was happy. Anywhere other than first floor has a mouldy smell. Place could do with a bit of modernising but was clean and tidy. To eat you have to leave the buidling to go up the steps to the bar and restaurant in a separate building. There was nothing spectacular about the food but it was eatable. It's not a place I would go to for a relaxing break but it was comfortable and close to family that I required.

Was a decent stay with friendly staff and close to shops and to the people i went to see.

Very friendly and welcoming hotel. Lovely rooms. Staff friendly and attentive

One of the Bedroom lights wasn’t working. There was a constant wet patch on the carpet outside the En-suite. People smoking weed down my corridor!!! Hole in the dressing table? Flooring in the En-suite collapsing!!! No plug sockets near the bed?

A very tired hotel that used to be a premier inn. The entire property is lacking in its up keep, the room I was given had mold in the bathroom and in the bedroom. Carpets need a deep clean or replacement, mattress also needs replacing. I would suggest if you need to find a place in this budget use newburgh. That’s where I moved to. Much nicer, clean and looks like they have had it cleaned up

Easy to find , quite location , staff friendly, room comfortable , good food in the Mount Inn.

It had a bed… best I can say.

Clean & ok but in urgent need of refurbishment.

Food, staff, accommodation, grounds all excellent, a very pleasurable stay.

When we were going down to our room the smell from a chemical air freshener which was trying to mask the smell of damp was horrible. When we went in our room the bathroom had someone’s dirty towel hung up in it and toothpaste spit in the sink. I mentioned it to reception and they just said sorry. The pillows didn’t have pillow protectors on and were stained. I wouldn’t stay here again

Reception unmanned on arrival. No soap in the bathroom on arriva l. Grab rail on bath wall missing, Shower not safe to use. Reception person not worried that Phone number unobtainable previous nighht, stated he had reported it. General condition of The Mount was Run Down and nobody seemed to care..

Food was burnt however got a full refund

We arrived at The Mount only to be told the hotel is in the building behind the pub. The sign was overgrown and easily missed as it’s also green. Check in was okay and room was clean - very like a Premier Inn from 10 years ago. Restaurant food was poor - items not available for evening meal and coffee machine broken for breakfast. Staff were friendly and very apologetic when there was a fire alarm at 7.50am on Sunday (these things happen). Car park is down a very steep hill making it difficult for my wife to walk. Overall a reasonably pleasant hotel just let down by the restaurant

Easy check in. Next to a good pub.

A very competitive price for the spacious room, which was clean. Access to the onsite pub for a good food menu and drinks. Friendly staff