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チェックイン時のスタッフの対応が悪くて、驚きました。I’d like to check in と言ったのですが、怪訝なしかめ面をされただけでsorry？さえも無かったです。あと、部屋が別棟にあるにも関わらず、案内も無く自分で鍵開けて入るように言われました。こんな受付居るんだと思いました。 部屋はまあ2万円弱出してるわけだから、このくらいは当然だろうというレベルでした。冷蔵庫無かったです。飲み物のコップはお盆の上に上向きに置かれており、一体いつからこの状態なんだろと思い、使いませんでした。ボトルの水がなぜかベッドのサイドボードの床に近い位置に置いてあり、飲料水なのに何でこんな所に置いてあるんだろうと思いました。バスタブはありましたが、何か汚れていたので結局シャワーを使いました。アメニティは誰かの使いかけのようで、封のシールが切れていて、中身があまり入っていなかったのか軽かったです。 朝食付きで、オムレツを頼みましたが料理上手ではない素人が作ったようなものでした。食器類も薄汚れてるんですよね。。。 チェックアウト時のスタッフはフレンドリーだったので、おそらく今までの口コミに書かれているスタッフだと思いますが、上記に書いた通り、チェックアウト時の感じのよさでは打ち消せないくらいのレベルの低さだったので低評価としました。

ツインのお部屋を希望したため、バスタブなしの車椅子専用のバスルームだったため、バスルームとトイレの境目がなく、お湯がトイレ側に流れてしまい、非常に使いにくかったです。 ただ、Leeds castleの敷地内なので、無料Parking且つ無料Entrace fee、夜のLeeds castleを写真に撮ることができますし、朝御飯はとても美味しかったので、通常のツインルームだったら快適だったかもしれないと思いました。泊まる方はバスタブがついているか確認されたほうがいいかと思います。

The Maiden’s Tower sits on Leeds Castile island surrounded by a large moat. Henry 8th gave it as a gift to his queen. Outside your window are Egyptian geese sitting on eggs in their nest and you can tour the estate at twilight at your leasure. In the distance your Segway purrs in anticipation…

Really great setting too stay at next to a magnificentcastle. Really friendly and helpful staff all around the whole site. Only ate in the restaurant for breakfast which was well catered for.

We enjoy staying at unique properties and Leeds Castle did not disappoint! Staying here gets you after hours access to the beautiful grounds and the castle during operating hours. The staff was friendly and attentive. Our room was clean and had a great view of the garden. A lovely full English breakfast was included at the restaurant on the property. Would definitely stay again!

在 Leeds Castle 的住宿體驗整體來說不錯。職員友善，房間整潔乾淨，基本設備齊全。住宿包含參觀城堡的門票和早餐，整體算是滿意的一次住宿體驗。

We liked everything about our stay. Last year we stayed in the maidens tower which was unbelievable, this year we stayed in the stables courtyard which was equally enjoyable. The staff are amazing,so friendly and Can't do enough for you, we will be back.

Wonderful

Lovely stay at the Leeds hotel, Leeds hotel gave specific directions to enter the castle grounds from a different entrance, which made checking in easier. Lovely room large bed large shower. Did not sleep well as I found the bedroom too hot for my liking. But had a great stay and would definitely come again. Had a evening meal in the restaurant which was great, would recommend the pork.

We really enjoyed our time at the castle restaurant and the castle itself. Our room was a little dated especially the bathroom which although clean wasn’t as special as the other rooms advertised at the same price.

The castle and grounds were stunning and well cared for. The staff were friendly.

Lovely room ! Beautiful surroundings

The accommodation is set in a lovely location & every member of staff was polite cheerful & helpful. Breakfast on our first morning was superb but sadly didn’t live up to the standard they’d set on the second morning which was disappointing but obviously a change of chef. Sadly our stay was impacted by noisey inconsiderate & uncouth neighbours but that’s outside the control of the hotel.

Booked on a whim to stay for a couple of nights to visit Canterbury. Excellent location and all staff very friendly and helpful. Had a meal in restaurant both nights and food was excellent too. Thankyou.

Tastefully decorated, cosy room with fabulous views.Excellent customer service

Fabulous setting, lovely room

Lovely setting, room was immaculate with a view of the lake and the formal gardens. We found the bed and pillows quite firm but cannot fault the accommodation. We ate in the castle view restaurant for dinner and breakfast. Dinner was fantastic and great cocktails which we thought were good value. Castle access is included in the stay but due to bed weather the castle and attractions did not open on the Sunday which was our plan for the day. Quite disappointed to have missed out.

lovely stay and great staff, breakfast could of been warmer but good quality of food. We stayed in the stable courtyard area of the castle right opposite the restaurant and bar which was lovely for a chilled drink etc Room recently refurbed with walk in shower and tea making facilitys etc and extra bonus castle entrace is included in stay Stayed before and im sure we will again

Excellent stay!

Clean and very comfortable in a livey setting