The Waldorf Hilton London

毎日の朝食と夕方のハッピータイムのアルーコルを楽しみました。ベット大きく快適で部屋も広すぎるくらいでした。ただバスタブが無いのが難点でしたが、シャワー十分の湯量がありました。快適な滞在でした。

Front desk Staff were extremely friendly and helpful.

We had the BEST experience ever, staff were awesome and courteous x

The service was impeccable from pre-check in through to the lovely door staff hailing us a cab and waving us off. My mum is disabled and we couldn't have been better looked after, the room was perfect, we had everything we needed and more.

The room was tired and the balcony doors taped shut and a very loud air conditioning unit installed as the room was oppressively hot at night so you were either awake because of the heat or the noise. A really bad experience.

Exceptional service as always, beautiful room, we were made to feel very special and loved every minute - Thank you!

Lovely hotel, spacious rooms, great service

The room was spotless. Very clean and felt so fresh

Lights broken in most of room and bathroom

A quality hotel, great service and facilities.

Loved it. Will come back

Room was smallish but comfortable. Heating was poor.

The lodging was okay. But absolutely nobody in the entire hotel knew how to do anything except b charming. Every single thing the concierge told us was absolutely in error and sent us on unnecessary wild goose chases in the cold… because he didn’t even know the basic services available nearby… currency exchanges around the corner, but he sent us a quarter mile away to someplace that HE recommended instead of a nearby one with exactly the same rates. He put us on a a tour bus that was supposed to leave every 20-30 minutes, hop on & off… 2 hours later we were still waiting for his branded tour bus to arrive and when it did, it was packed like sardines and nobody got off. It was pathetic. The dining room was poorly managed and the service chaotic. It required a half hour & 3 separate tries just to get an expresso with hot milk… And we paid $40/day for the breakfast service. They have a long learning curve to achieve before they should be accepting guests.

Staff is amazing. Concierge team is extremely helpful and makes your morning and evenings enjoyable. Bar team is also amazing, disciplined and inviting. Rooms are fine, nothing elaborate. Bathrooms are oversized, which was nice for the 3 of us.

Meget bra service. Ellers litt midt på treet.

Breakfast menu was fresh, but could have been hotter. Good bar selection

Zeer behulpzaam personeel, altijd beschikbaar, super vriendelijk!

Great room and very nice, helpful staff.

After a 15 minute queue to get into the breakfast area , a lot of things where empty , no one came round and asked if we wanted tea /coffee , no dirty plates being collected

Hospitality was outstanding