オテル キャトーズ

スタッフの対応がすばらしい

概ね清潔で部屋も広かったです。フロントの方もフレンドリーでした。ただ、チェックアウト時にスーツケースを預け、取りに来る時間を聞かれたので16時と伝えてその時間にホテルに取りに行ったのですが、無人でホテルのドアは閉まっていました。ホテルの前で2時間ほど待ったところ、預けたのとは別の人が荷物を預けていることは知らない様子で現れ、荷物を受け取ることができました。このことで、予約していたTGVも乗れず、散々でした。同じような方が他におひとりいらっしゃいました。 サービスや環境などの、他のことに不満はなかっただけに、この対応が非常に残念です。

+: Clean, Friendly, Big room, Quiet, Convenient location -: Breakfast is not great, Security box didn't work, Room phone didn't work

アメニティはAesopでいい香りです。部屋は狭くて、眺めも全くないけど、部屋は機能的にまとめられているから、一人でギリギリに使える広さでした。

Close to town and train station, nice big tub for a hot bath after a long cold day of walking the Christmas Market

Winner of filthiest remote control award. Curtains aren't wide enough to close. Worn out towels. Thick dust. Shower head never been cleaned. See photos. Fridge smelt very strongly of fish.

Very nice and cosy hotel in the centre of Colmar. Spacious room, friendly staff. Just stayed one night as a stop on a trip from Switzerland to Belgium but will consider to go back and visit Colmar.

Das Zimmer war sehr schön und das Bett bequem. Das Personal war sehr freundlich und hilfsbereit.

Kein Fenster zum öffnen. Maximal handwarmes Wasser. Ein Dachfenster, dreckig, aber von oben konnte man unser Bett sehen. Bett sehr hart. Service super, Frühstück super, Personal super freundlich.

Très bien situé , personnel très serviable et les chambres sont super jolie avec la baignoire un vrai plus !

sehr freundliches und hilfsbereites Personal, Unser Zimmer im EG war gross und hatte eine Terasse auf den Innenhof. Das 14 ist tierfreundlich was praktisch war mit unseren zwei Hunden.Zum parkieren bekommt man eine Karte fürs Parkhaus Rapp was gleich in der Nähe liegt.

Unfortunately it was quite noisy - we are used to the counryside but we should have guessed as it was very convenient for the tourist areas. Very helpful staff.

Lovely duplex room in the courtyard. Good breakfast. Great staff

Tolle Lage. Sehr schönes kleines Hotel

This is a nice boutique hotel in the center of old Colmar, very close to everything. It is smallish and stylish but it is unfortunately not worth 4 stars because of a few small issues that made our 2 nights stay less enjoyable that it should have been. The temperature control did not control anything and the room soon was like an oven. The advice from staff answer: just turn it off.....So much for temperature control Then, one employee or contractor entered the room without even knocking, said he opened the wrong one. Really? How safe is this? Parking is available, yes, but only in the public parking that is close but not that close. Breakfast is OK but charged more that said. All these little things just made it too much when combined

Simply a good choice to stay and explore Colmar

Property was very very noisy, particularly at night as cars, party goers, and motorcycles went up and down the street. Room was OK if..... you think a bathtub should be the center of attention. Multiple lights did not work. Toilet closet was in the dark and not big enough to turn around. Most of the staff was polite.

Great location, very nice hotel. Friendly staff, very clean, large rooms.

My room was impeccable and so trendy. The owner was lovely and she even gave me a ride to station..i would defnitly recommend

My husband and I stayed a few days during our 20th anniversary trip. We stayed in the top floor suite. It was perfect! The hotel is cozy, clean and very centrally located. The bed and bed linens were very comfortable. The bathroom was very updated and the jacuzzi tub was wonderful after a day of walking! We will definitely stay again on our next trip and we’ll definitely recommend to friends and family! Wonderful stay!