スタッフの対応がすばらしい

概ね清潔で部屋も広かったです。フロントの方もフレンドリーでした。ただ、チェックアウト時にスーツケースを預け、取りに来る時間を聞かれたので16時と伝えてその時間にホテルに取りに行ったのですが、無人でホテルのドアは閉まっていました。ホテルの前で2時間ほど待ったところ、預けたのとは別の人が荷物を預けていることは知らない様子で現れ、荷物を受け取ることができました。このことで、予約していたTGVも乗れず、散々でした。同じような方が他におひとりいらっしゃいました。 サービスや環境などの、他のことに不満はなかっただけに、この対応が非常に残念です。

+: Clean, Friendly, Big room, Quiet, Convenient location -: Breakfast is not great, Security box didn't work, Room phone didn't work

アメニティはAesopでいい香りです。部屋は狭くて、眺めも全くないけど、部屋は機能的にまとめられているから、一人でギリギリに使える広さでした。

Grande chambre, literie et oreillers incroyables. Super petit déjeuner

Bon hôtel , je recommande

If you are 40+, this hotel is not for you... The room is clean and trendy. A free-standing bathtub stands in the center of the room, and it and the shower take up a significant portion of its space. The wardrobe can hold 2 shirts, and the refrigerator has room for 2 bottles of soft drinks. There is no doubt that the designer made the best use of the relatively small room, but if you are also looking for comfort and space, this is not the place for you. yet we had a wonderful experience with Chris and Adeline at the reception who were so friendly, welcoming, helpful and full of goodwill. special thanks to them!.

We absolutely loved our stay at Hôtel Quatorze. It was truly magical and everything we ever wanted and more. The hotel is perfectly located, close to everything, making it incredibly easy to explore and enjoy Colmar. The service was 100 out of 100. Chris was absolutely amazing and went above and beyond for us. He made sure our girls were well taken care of and helped coordinate all our transportation. We were a family of five (three adults and two kids) with a lot of luggage, and on our last day he arranged a van to take us to the train station, where we caught the train that took us to the airport. It made our departure completely stress-free. The room was perfectly equipped and very comfortable. The beds were super comfortable, and the two individual sofa beds were also great, everyone slept very well. The jacuzzi in the bathroom was incredible and worked perfectly, making it the ideal way to relax after a full day of walking around town. The temperature was perfect, and the view from the hotel was beautiful. We truly loved our stay at Hôtel Quatorze, and if we ever return to Colmar, we wouldn’t think of staying anywhere else. Highly recommend!

Quarto enorme, moderno, inclusive com banheira . Ótimas amenidades, apenas achei o quarto difícil de ser aquecido.

Camera confortevole

Oui

A equipe foi sempre gentil. A localização do hotel é ótima.

grosses, sauberes Zimmer, Personal unglaublich freundlich und zuvorkommend, Hotel ist genial gelegen!

Oda çok gemiş güzel temiz konumu çok iyi 👌 Personel aşırı yardımcı ve kibar kahvaltı bittiği halde bize kahvaltı hazırladılar 10 üzeriden 20

Sehr sauberes Hotel in ausgezeichneter Lage – Bescheidenes, aber hochwertiges Frühstück –

Great room and walkable

Très belle hôtel avec des chambres spacieuses, c’est la deuxième fois que je loge dans cet établissement et j’apprécie aussi bien le staff, le petite déjeuner que l’emplacement. Je recommande

Cute little hotel. I recommend it.

Hébergement très bien situé! Tout se fait à pied (restos, petite Venise, petites boutiques, parc, etc) Buffet déjeuner très très bien et vraiment abordable. Les employés sont ultra gentils dont celui présent tout au long de notre séjour qui fut un hôte exceptionnel. Toujours disponible à nous donner plein de conseils, garer notre voiture, nous servir au buffet, etc… impossible de de faire mieux! Service 5 étoiles.

Fantastic and friendly staff, giant room with fantastic walk in shower.