ガイアナ マリオット ホテル ジョージタウン

Staff was incredible which is the most important role in the hospitality industry

great

Spotless and great staff

Everything was good

The room wasn’t clean. The carpet is very dirty. After walking with white Sox, the color changed. The bathroom

The stay was fantastic however it was very over priced for what you get.

Clean and safe

Excellent experience and accommodation. Great location. Service was spot on. Staff were helpful and supportive.

Always great service.

The staff at this hotel are the most amazing people and take care of their guests in particular a lovely lady colleta really assisted me with getting room service thanking Marriott Guyana

Yes

Proximity to the ocean was important to me

I stayed at the Marriott Guyana for 4 nights. After traveling for 14 hours from Los Angeles, I was grateful for the quick and easy check in. The room was spacious and clean. Marriott typically delivers in all aspects and this location is no exception. The true value of this particular hotel lies in its staff though. I can’t sing their praises enough - the gentleman taxi driver, Anthony at the front desk and Alicia C & Amanda Wong in dining provided top tier customer service. Those are just a few of the names I remember of an entire staff of some of the friendliest and most accommodating people I’ve ever had the pleasure of meeting. This is the most comfortable I’ve ever been abroad. I’m already making arrangements to come back.

Overall a nice stay. The pool was under construction. It would’ve made the stay much better to have that as an option. The food was great, pricey for someone eating small portions.

The pool was inaccessible for my entire stay.

The room service was terrible. The food prices were expensive and they messed up the orders every time.

Great atmosphere. Friendly staff.

One at this time

Several weaknesses prevent an excellent review. Staff understanding of processes and procedures related to the restaurant are inconsistent. Sometimes they insist that you sign for your free breakfast and sometimes they don’t. This is complicated by the fact that the waiters often disappeared after initial service. Additionally, room doors were difficult to open and often took several tries. Hotel staff explained the locks were new, but forced guests to deal with the problem.

For this to be considered one of the best hotels in Georgetown there’s a few things that lacked. The water didn’t get too hot just warm enough to handle your business. Upon entering the room I noticed the curtains were mangled and shredded idk what that was about. Perhaps change out damage property. The group around bathroom sink needed redoing. The ice machine on my floor flooded the small room off the side of the corridor it was attached to. The “cooler” in the room smelled like it was breaking down and food from prior storage still lingered. The food there was amazing drinks were ok. Pool stayed cleaned and checked frequently for any debris.