レジャー イン

The credit card reader was broken and not working. So I had to pay by cash. It was so inconvenient for me! Immediately it must be repaired!!

・シャワールームの排水が悪かった（排水口に向かって床面が傾斜していないため、水はけが悪い） ・夜（特に週末）、遅くまでプールサイドやクラブからの騒音が大きかった。 ・強い雨が降ると、窓枠の隙間から水がしみ出てきた。 ・フロント、厨房のスタッフはＯＫ。 ・エレベーターがついているので重量物運搬時は楽。 ・防犯面は良い印象。

The room had old fashioned furniture there were no plugs by the bed. We were on the first floor on that floor and on that floor was the pool and bar.We arrived at 10.30pm and it was very loud and this continued throughout our stay even though we complained every night and morning.If you didn’t ask for the rooms to be cleaned they would not clean it and no fresh towels.The cleaning was also the basic.The breakfast was terrible and if you arrived later there was no choice or they had run out. Overall it was not a pleasant stay.

I love the Staff—the are very professional and friendly. The room was clean when we arrived—I did make minor touchups. The air conditioning was great. I did not do the breakfast this time but others in my party were pleased with the offerings. Very disappointed with the overall maintenance—flaking paint, leaking shower and balcony doors.☹️ Frustrating to say the least. We have not written them off but the people we told about them who were first time visitors—may do so.

The property was very clean, nice room, good breakfast, nice location, very friendly and helpful staff.

The owner of this property needs to take care of the paint that is flaking off the walls. The property is not bad but maintenance is poor. Excellent staff and easy checking. Greeted with a big smile and welcome.

Was ok

I don't like complaining but there were 3 roaches in my room, my ac remote had no back plate and the batteries kept fallingbout and would lock the remote, had to go to front desk for help and another time they had to send maintenance. The shower is very unsanitary, the toilet does not seperate from the shower and the shower did not drain properly water would back up. Uhhh

The property was ideally located for me. The front desk person Lorenzo was really helpful and gave his best service. The house cleaning personnel needs some training and there needs to be a proper system for clean towels and even more towels as a room only have one towel. The breakfast was good the coffee lacked but overall was a good experience the hotel is under some renovation.

Overall stay was good.

Great hospitality

Stafff were courteous and helpful. There was a Back room in the Hotel that held open to the public, Loud music Dances until early morning hours on the weekend. Somewhat novel but not ideal for a quiet sleeps nights.

Na

We rented 5 rooms for 5 persons. Check-in was at 14.00 hrs. One person got his room approximately 45 minutes later than 14.00 hr. and two other colleagues more than 1 hour later. Airconditioning in 3 rooms was not working. Only at 20.00 hr. the AC started working. The lift was not working, so we had to carry our luggage 3 and 4 levels up the stairs. One colleague experienced a clogged sink, while the other was taking a bath when there was suddenly no water coming out of the faucet. One colleague woke up in the morning and stepped out of his bed in water.

Nice location on Main Street. Great service and hospitality. The housekeeper however needs to know that if a guest forgets personal property in the room it should be handed over to the front desk. Not taken home and brought back when the guest returns for it.

Great property, a mudt visit when in Berbice.

Hotel is in a horrible condition. When it rains the room are flooded. Rugs are filthy and full of stains. Pillows are smelly and full of stains. I woke up one morning to find a dead bat in the room. The rooms smell like mould, bathrooms are very nasty with dirt between tile, when taking a shower water does not drain. Several nights of power outage with no standby generator, room became very hot and humid. This hotel needs to be closed. Staff members were very nice and helpful. Ambrosa restaurant was clean and food was good.

Excellent service nice clean poll omg don’t forget the best security guard thank you for your kindness would definitely recommend

Staff was amazing from the security front desk and waitress amazing

The staff is great. Unfortunately they are limited by leadership presence or resources ??? Spent 3 days...3 different rooms and all 3 showers pooled water when showering (dirty). Similarly, there are reviews of the same issue dating back to 2019 so apparently this is NOT fixed in 2024. The linens in one room had blood stains upon our check in. One room was missing towels but this was quickly resolved when we requested. The bathmath in one was stained or just dirty. Another room also, upon check in had sticky stuff on the floor but this was quickly addressed by housekeeping. Overall, the staff is very friendly from the front desk, to the pool side bar, restaurant and breakfast area so a big kudos to them. If I had to pick one of the issues highlighted to fix, it would have to be the bathroom plumbing because it is gross ro stand in 2 inches of water while showing. It is unhygienic.