ハート オブ レイキャビク

事前に来るはずのチェックインの方法のメールが来ず、本アパートメントの連絡先に電話してもつながりませんでした。ホテルズドットコム (日本)に連絡しても営業時間外で途方に暮れていました。すると、偶然アパートメントを工事していた人が関係者に連絡をとってくれて、やっと部屋に入れると思いきや、今度はオートロックの鍵が壊れていて中に入れませんでした。その後、アパートメントの管理人を待ってようやく部屋に入れました。しかしさらに悪いことに、鍵はすぐには治らず、結局鍵の修理は翌日の夕方に完了。このため、1泊目の次の日は予定を全部キャンセルして、鍵の修理を待っていた状態でした。せめて1泊くらい返金してとお願いしたのですが、当然連絡は来ません。要注意のアパートメントです。二度と泊まりません。 I did not receive an email with check-in instructions that should have come in advance. Thus, I was calling the apartment contact number, but it did not connect. I contacted Hotels.com (Japan), but they were out of business hours, and I was at a loss. Then, by chance, someone who was repairing the apartment contacted the person concerned, and I thought I could finally get into the apartment, but this time I could not get in because the auto-lock was broken. I then had to wait for the apartment manager to finally let me in. However, to make matters worse, the lock was not fixed immediately, and the lock repair was eventually completed the following evening. This meant that I had to cancel all my plans for the next day after the first night and was waiting for the key to be repaired. I asked for a refund at least one night, but of course I never heard from them. This is an apartment that needs attention. I will not stay there again.

Literally in the heart of Reykjavik, everyone was so close by, all the restaurants, tour pickups, bars, etc. Place was clean, and we'll kept. Would definitely use again when we're back. Communication was also excellent.

Very clean and warm. Amazing location in the centre of town. Everything that was needed.

Great location, lovely apartment

Second time staying at this apartment which we love. Its clean, great location, huge, not up lots of steps ( approx 6 down to the door) and very comfortable. Highly recommend.

Spotless, warm, fabulous location. Parking on street.

Wonderful. So close to everything. Nice and clean apartment. We were very satisfied.

The location of the apartment and communication with property management was phenomenal. Overall a comfortable stay but the bathrooms, especially the showers need a thorough cleaning.

Very nice, looked after apartment in a great location in the city. Would highly recommend to anyone coming to Reykjavik.

Excelente y amplio lugar, atención impecable y muy centrico

Loved staying here. So conveniently located right by all the best parts of downtown. It was a beautiful apartment with plenty of space, we walked everywhere! The only bad thing is finding street parking, but you just need to expect that in downtown. Absolutely perfect place to stay!

Lovely apartment. Comfortable. Convenient location. Had an issue with our entry code, but it was resolved immediately via phone.

Lovey big three bedroom apartment with jacuzzi bath and shower. Close to the centre of town and bus stop number 3. Couldn't recommend it enough and hope to come back.

Super cute apartment in a great location to explore the city. Can literally walk everywhere from this location. Only stayed in the city 1 day before venturing out to explore the Island, if/when we return to Iceland, would absolutely stay here again. The only hiccup was on checkout day, I returned to gather my things at 11:06am and was locked out. Was able to contact someone with minimal effort, and let in to retrieve my stuff.

Nous n'avons jamais reçu le code d'entrée et avons du passer par le site ! la poignée de la porte principale étant cassée nous sommes restés deux heures dehors et n'avons jamais pu profiter de la ville, une personne devant rester en permanence à l'appartement. Bien décoré mais très mal entretenu, un seul radiateur en fonctionnement mais trop bruyant pour le mettre. Pommeau de douche principal hors service et seche serviette inopérant. Poubelles à l'entrée pleines et jamais vidées !!!! Tasse avec sachet de cafés utilisés à l'arrivée !!!! Condensation extrême avec développement de moisissures sur les appuis de fenêtres !!! C'est pas heart of Reykjavik mais WISH of Reykjavik. Un seul conseil, fuyez

We stayed in Deluxe apartment A. It was very spacious and had everything we needed. Great downtown location with lots of stores, restaurants and grocery stores within walking distance. The sulphur smell from the bathrooms was pretty awful. Maybe that’s the same everywhere in Reykjavik (?) Could not get the TV to work and there was no dish soap or dishwasher detergent. But overall a great 3-day stay.

Property was centrally located in Reykjavík. Unit B was nicely decorated. Sauna feature, double bath and spacious. Hosts provided helpful information for transportation and parking.

Wonderful location and very spacious. Parking was easy but sometimes had to park a short distance from the apartment. Great place to stay.

Fin lägenhet med perfekt läge. Hårda sängar och saknat porslin drar ner betyget. Saknas även toalett artiklar.

Super Lage, gemütlich, bequeme Betten, gute Ausstattung der Küche.