ヒルデブランド ホテル

We arrived at 8:15pm. Nobody at the reception even if the check-in hours are until 10pm. Front door is closed. No check-in information on room number, key box provided prior to arrival or on site. Nobody answers to the phone number provided. Went by car to their other property, the cliff hotel, and same thing, Nobody at the reception, hotel and the reception are empty, no staff, nobody answers the phone. Tried to call hotels.com, they are not able to help as the management of the hotel is not answering the phone. Finally got someone on the phone by the 7th attempt and they gave us the room number and lock code without apologizing. No towels in the room, lock on the door does not work. Finally got someone to go over the Cliff hotel to send us towels. The employee apologized, said that several clients are complaining of the poor management of the hotel. Avoid booking this hotel at all costs. Would not book the Cliff hotel either, same inept management, no one at the reception or answering the phone.

Good location and good amenities in the hotel and room, only disappointed in on site laundry which the staff had to take care versus self service laundry

Sauberes und großes Zimmer

Clean rooms. Friendly staff

allt var bra utom att det inte fanns frukost. Trappan upp till rum 104,105 var lite trång och brant. I övrigt jättebra.

Herbergið og baðherbergi voru hrein og þrifaleg. Ekki var eldhús eða slík aðstaða. Útsýni var bara í næsu hús. Gott að gista.

Yes

Nice room in the back, quiet and comfortable.

This hotel is incredible! The prices are fantastic for what you get. I stayed in one of the apartments and the view is amazing, the town is quaint, and it’s very close to a beautiful hike. The staff was also very very friendly. I wish I had more time to explore, but everything was amazing!

Staff were very helpful and changed our room when we noted that one room had a dank smell to it. Lovely view of the fjord and waterfront.

Nous étions que de passage.. mais les Lits étaient confortable et nous avons pu cuisiner.

Roomy for a family of four and had everything we needed to be comfortable. Great view as well. Very quiet.

Staff was unavailable most of the time. No information regarding how to access services like laundry, pool, etc

Nos encantó el depa, de muy buen tamaño y muy bien distribuido, con cocinera y restaurantes y tiendas enfrente. A parte una vista al lago divina

The best shower of my life! Next to Kohler Spa, this was the best shower pressure and heat I’ve ever had! It looks so unassuming.

Friendly staff, snacks for the kids, pool near by. It would be nice if the hotel had meals available.

Great room overall with fully equipped kitchen, landry room and plenty of room for our family of 6, but the front door did not lock. Stunning views out of the living room and one of the bedrooms.

really great place to stay, with a great view

Nice spacious room with kitchen, living room and great view of the fjord

Great stay. Nice apartment hotel. Quiet town with nice views. Recommend.