ハイアット リージェンシー アーメダバード

ホテルブランド名に恥じないサービスを提供するホテル。ホテルの壁は薄めかもしれない。 周辺に手軽に出かけられる飲食店、物販店のないことがマイナスポイント。

夜に到着して、朝に出発したので、全く周りは分かりませんが、ホテルは非常に清潔で朝ご飯も充実しています。 朝ご飯は6時30分からやっています。

Nice view from room and hospitality of staff

普通のビジネスホテルとして考えれば特にいうことはなく、設備もサービスも価格相応。地域のランドマーク？ではあるようで、ホテルのレストランは結構にぎわっている。中華レストランも利用したが、味は悪くないものの、インド仕様の辛さなので、辛いのが苦手な人は注意したほうが良い。

9月に一泊利用。 朝３時に空港着で約5時間前にホテルに電話にてピックアップ依頼したが、問題なく対応して貰いました。帰りも早朝便でしたが、同様に対応頂き、往復とも無料でした。 ホテル入館時も含めて、セキュリティ面は十分安心できるものだったし、スタッフも非常に親切。フロントの応対者が少ないためか、朝６時でもチェックアウトに15程度要した。 ホテル内部はまだ新しくどこも綺麗。ただ、タオルや寝具が当地の独特の臭いがキツい感じました。心配な水はペットボトルの水が4本常設されており、毎日補充されました。 朝食は品数やクオリティも十分でドーサもオーダーして作って貰えます。夜もホテル内の中華に行きましたが、他のインドの街で食べられる中華よりは質が高く、特に点心はおススメです。

流石ハイアットというホテルでした。とても素晴らしかったです。 ただ、周辺はいわゆるインドの街なので、それなりの感じです。 プールがもう少し遅くまで空いていると嬉しかったです。

食事がハイアットらしくない。

good hospitality.

早朝の到着にも拘わらず、アーリーチェックインに応じてくれた。

There are water smell at shower area. sanitary kind of smell. Otherwise room is good as usual and staff is nicely trained.

ビジネスユースでは、何の不便もないです。 レストランは酒類の提供はありません。

The staff were friendly, welcoming and helpful. We had an issue with the AC in our room and due to the heat it was uncomfortable and so they were able to help us by shifting us to another room where the AC was working where it was more comfortable.

Pleasant hotel Food was really expensive

Under significant construction

Very clean hotel. Beds comfortable. Views from the windows are amazing. The washroom facilities were very good. Lots of storage space. The staff was very polite and helpful. Dining: Excellent menu covering a very wide variety of world menus. Very good vegetarian options. The reception staff was very courteous and helpful.

Easy, clean rooms and bathrooms, very good breakfast

We booked a family with 2 children, they had prepared the room woth two single beds. The quality of the beds and mattress was lower than poor. It was less than 10cm thick and so hard, no one can sleep on it. The bed frame was awful, felt like something from a unfunded hospital ward. We complained to the manager who was incredibly rude and said of we want luxury then we should pay for that. I was shocked that a customer serive manager would talk to anyone like that. We eventuly got them replaced with some decent beds and mattresses which were ok to sleep on. They should through the old rusty bed and mattress away, cant believe they offered this. A key experience of hotel is a good night sleep which bed quality is a significant part of. The location isnt too bad, we took uber rickshaw as the rickshaws outside the hotel are rip offs, they will charge 300 rupees when uber rickshaw will charge 70 rupees. We topped them up with cash tip eg 170 rupees. Its not about the money, its the moral. Breakfast was ok, nothing super great other than the usual Indian dishes. Would be nice to have more international range eg hash browns, baked beans, roasted tomatoes etc... also didnt see any options for vegans or even eggless deserts, was disappointed. Overall the hotel is ok but due to the service i would not rate it 4 star. 1st impressions leave a mark and the staff massively failed on this occasion. Wouldnt recommend or stay again.

The staff were very friendly and helpful … the room allocated to us needs refurbishing… the food was excellent especially the breakfast and “High Tea”.

We asked for non-smoking room and we were sent to a floor that was completely stinking with smoke. The room was no different and was smoky. Staff pretended as if they didn't know it was a room for smokers. ANother room wasnt given for 30 mins and staff said they will give me the keys in 10 mins. They never came to me and I had to go ask them for the keys. Terrible experience.

Front desk is not as professional as I feel may be needed more training