タージ シダーデ デ ゴア ホライゾン ゴア

nice

Restaurant options , Bar and relaxing area , sea view room amazing

This is the first time I am writing a one-star review. The hotel does not live up to its five-star rating at all. The only positive thing was the sea view from the room. The service was extremely poor — unlike anything we have experienced before — when we checked out, we shared our feedback about how unprofessional the service had been. They apologized, but just five minutes later we experienced the exact same issue when trying to arrange a car to the airport. At last the breakfast buffet was very disappointing and uninspiring. We cannot recommend this hotel and will not be returning.

Superb!! Taj hospitality at it’s finest.

Overall our stay at Taj Cidade Horizon was very pleasant. The room was comfortable and clean. Food was very good and fresh. The breakfast waz amazing with a lot of variety. We also really enjoyed the spa.

Terrible service during check-in and checkout .. I almost missed my flight due to mismanaged checkout process. BLD restaurant at the hotel has terrible service. Tables were not clean, silverware was not available. Bar service was very slow. Had to wait for 1 hour to get my first drink. The servers seemed unresponsive to repeated requests to check on my drinks and food.

One of the best property with beautiful scenic vew, lovely rooms and facilities. The roof top pool is great. One of the best breakfast for everyone.. if u are dieting, you may have cheatvday.. Overall great experience

The most amazing room, wonderful staff. Just the best possible experience.

Awesome property

We chose the hotel for the location, private beach access and the wonderful room; the experience was elevated exponentially by the entire team. Particularly Manisha who checked us in and organized a beautiful room decorating for our celebration. Also Suvo at BLD restaurant who was uber responsive serving with a smile. Not to forget the amazing team working tirelessly like the chefs, house keeping, and managers.

Bed looked like it had been slept in. Mold and rust in shower. Shower drain was blocked. Staff kept redirecting us to a la carte breakfast instead of buffet which we preferred. Had to ask for glasses in room. Staff hanging around in lobby but no one offered to take luggage out to car until we asked. No one at the door to receive guests. Definitely not a five star experience. Food at the buffet was fresh and common areas well maintained.

Good

I had a very pleasant stay at the hotel. They completely surprised me and my wife for our anniversary without us having to say anything to them. They are an amazing team of staff and I totally recommend this hotel to others 👍❤️

Great property overall with a personal beach

Beautiful property

Excellent property with breathtaking views !!!!

All great

Loved! Amazing staff kids friendly

This hotel in Goa was an amazing experience from check in to check out. The staff were friendly, helpful and advised you on your stay. The hotel throughout was clean modern, as were the rooms. The rooms with the Seaview are superior and some of the best hotel rooms I’ve ever stayed in, with the modern touches making it feel extra special. Staying at this hotel gave you the best of both with having access to the sister hotel which allowed us to use there facilities, pool and private beach access. The SPA was a lovely experience which with the added touches and the views making it an extra special experience. I would strongly recommend this hotel.

The front desk staff is too stiff and unfriendly. Time and again i have experienced that they will never consider any of your request on room choices…they won’t make any changes how much ever you request them. One of my earlier stay I was charged for the room though I had already informed I will be checking out as my plans changed but the duty manager refused to waive off the room charges though I was checking out at noon and leaving the room free for their next guest. Super annoying and surprised to see how the Tata group hospitality values are being tarnished by these ground level, uncultured front desk staff.