トレーシーズ ホテル

Lovely hotel, very welcoming, great staff . Entertainment was brilliant, highly recommend it for a great stay

Lovely room, comfortable and clean. Breakfast was nice the next morning. Staff were very friendly

The room was very clean, nice spacious bed with a great bathroom.

Friendly and helpful staff

Great place to stay

We searched your site specifically for hotels with on site parking, and a hotel pool. On arrival we had to drive around trying to find the car park, turn up a different road and presumed wed found parking in a cramped yard that seemed to be behind the hotel, and only on walking out did we notice the small faded sign on gate. Then we found the pool is a local leisure centre we'd have to pay to use and get reimbursed in hotel vouchers! Absolutely tricked into staying there. In the room there was only one bedside table and no lamp or soft light anywhere in room, just harsh overheads. The bed and pillows were rock hard too. To top it all off, we were woken from an already uncomfortable sleep at 2.40am to shouting and banging on the door of the next room, the drunk occupant in 301 had locked herself out and for some reason didnt go to reception but proceeded to wake everyone up except the person in her room. By 3am i had to go out and tell her to shut up but it still didn't stop there. By 4am we were packed and checked out, trying to drive home at that hour with very little sleep. Absolutely sure i will never stay there again, and a full refund is warranted due to false advertising and disturbance.

Clean room, courteous staff,

Very disappointing. Hotels.com mentions an indoor pool but it's outside of the hotel and needs to be booked before. As it's a public pool (leisure center) the hotel won't refund but give a voucher to consume in their facilities. The timetable is also inaccurate. We also asked for a quiet room and were given a room just above their party room. The staff is friendly but junior and makes mistakes. The room service is also expensive. we spent more than 300Euro (accommodation and food) and it was not even above average. Not worth the price we paid. Very poor experience.

Really welcoming and helpful staff

Every time was top quality staff we brilliant. Will stay there again

Photos are not accurate. Hotel advertised parking as free but we had to argue for it. The street side rooms over pub entrance were very noisy. Bathroom lights are on sensors that can only he overridden by shutting off room power. Wifi drops out constantly. Hot water took 10 minutes to reach top floor. Breakfast restaurant was good.

Night club underneath the room even on a Sunday so no sleep until midnight no hot water before 6.30 in the morning

We enjoyed our whole experience from check in to breakfast in the morning. The staff were lovely and accommodating and the rooms were clean and equipped.

Hot and loud.

Confortable bed, friendly staff

air conditioning didn't work, room was very hot. a fan was supplied but had little impact on the temp. bed was comfortable but in general the room was a little tired decor wise. staff were very pleasant and helpful, breakfast was excellent with the exception of the orange juice from the chiller which was warm

Cleary's has a beautiful old-worldly themed dining room where a delicious breakfast was served. Staff were A* in terms of service and helpfulness. The lady on reception was a real gem and explained to us where to park for free (the railway station, about 1 minute walk away, which was free as it was Saturday night/Sunday. Excellent advice since the Leisure Centre carpark was charging a Euro per hour!) The bedrooms have older, dark coloured furniture but are spacious. The bathroom was more up-to-date in terms of decor and my only quibble with it was the energy saving lights which went off momentarily whilst I was showering. Some modernisation required in terms of decor but a very pleasant stay overall.

Disappointed with the size of room, no table lamps in room and main lights were too bright to leave on, had to leave wardrobe open to use light in it. Limited car parking, only 8 spaces in it and other carpark was 3 minutes walk up a very steep hill and very few spaces in that also. Leisure club was separate from hotel and you had to pay.

Het behang zat los. Douche en toilet, beetje smoezelig

Broken shower head, water everywhere, reception staff not bothered, to busy speaking to other member of staff. Clothes that was in bathroom soaking wet, had to dispose of them Restaurant staff not getting food order correct. Overall a disappointing experience.