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Had a lovely four day stay. The staff were friendly and efficient. The room was clean and very comfortable. The breakfast menu was very good and the service was exceptional. Would totally reccomend this hotel.

Colleagues paid less than I did for same stay and hotel but I guess they had platforms with more buying power

Great location. Staff were extremely nice and professional. Just note there are no actual outdoor balconies here, the photos are of indoor balconies which was the oddest thing Id ever seen. The balcony was in the middle of the building facing the open walkway corridor of the rooms opposite so you cant go to sleep wirh the curtains opening hoping that daylight will wake you natrually unless you want those across from you seeing you walking in your PJs.

Helpful staff with directions around the island and early breakfast when I had a ferry to catch at 7 am.

We stayed here for 3 nights. Nothing to complain about. Cannot recommend this hotel highly enough. Had two evening meals here. Quality food at a very good price. Staff friendly and helpful. Special mention for Susannah who was informative and very cheerful.

Great place to stay in the middle of the esplanade easy to get to all public transport. Room was clean, comfortable and well appointed. Food was good. Hotel was quiet at night. Staff were excellent

Great location and staff very friendly. Rooms nice and a big. The bed was very comfy and a good choice of breakfast

Nice hotel, just off the promenade. The rooms are large and was quiet at night, couldnt hear anything

The rooms and hotel area was very clean. The staff was very friendly. The only thing was I found the bacon and sausages under cooked and a bit greasy . Overall an excellent stay .

The hotel is a short walk from the town and very clean in all areas. Staff are friendly and helpful. Aircon in the rooms which really helped. Worth noting that you need to put the sign up if you want the room cleaned, this was on a sign in the lift but I didn't spot it and only realised when I returned to the room after being out all day. This didn't ruin anything as it's great for the environment. A large choice at breakfast to choose from and this was included in my rate. The only thing I found was the bed was 2 singles together so had a hump between. I found this a little uncomfortable but not the end of the world. I will return on my next visit for sure.

What a lovely stay we had could not fault the hotel. We would have no hesitation in recommending it the only comment is the balcony is overlooked by the walkway opposite but a nice space to have a drink after a day out.

Staff were excellent, really helpful. Room was clean and comfortable. Super food (leak and potato soup was amazing!)

Room was awful come away with sore throats due to no windows just air conditioning which gave us dry throats and felt terrible.shower leaked onto bathroom floor all the time

The bed and carpets needed a little updating. The shower did not drain well. The food and staff were excellent! Would definitely stay again.

Personnel disponible malgré une arrivée tardive et nous avons eu la possibilité d’y laisser nos bagages l’après-midi de notre départ. Merci

Fabulous hotel, very clean and comfortable. Rooms are really nice very comfortable spacious bed. Bathroom was great, lovely shower. Every member of staff who we spoke to were so helpful especially the ladies on reception. Nothing was too much trouble for them, they were very friendly and answred any questions we had about the hotel or the area. Breakfast was delicious, all items were extremely tasty and there was lots of choice. We hired a car for the day and we were able to park underneath the hotel which was great. Thank-you for a wonderful stay we will definitely stay again when were in the Isle of Man.

Stayed two nights for business. Really lovely hotel, friendly staff and good facilities - would def stay again

An absolute gem, staff in all areas were friendly, knowledgeable and attentive. The chef is topnotch and produces an excellent range of dinner choices. Would wholeheartedly recommend the hotel. Great local beer. Handy cinema just across the road. Would definitely stay here again on my next visit to the Isle of Man.

CRAP HOTEL AVOID AT ALL COSTS THEY DONT OFFER YOU LATE CHECK EVEN WHEN YOUVE TOLD THEM BEFORE VERY UNPROFESSIONAL INDEED AVOID YOUD RATHER STAY AT A MOTEL.

Pleasantly surprised by the high standard of this competitively priced hotel