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エアコンは埃だらけでクーラーは壊れていました。

部屋は運河沿いと言うこともあり 多少カビているところもあるが バスルームは綺麗だし寝るだけなら何も問題はなかった スタッフは24時間スタンバイしているので深夜早朝のチェックイン/アウトも大丈夫 サンタルチア駅から徒歩25分 マルコポーロ広場まで近くの水上バスで5分

Fairly easy check in. Ok distance walk to Venice. AC does not keep up - needs more air flow to keep temperature fairly cool. Room fairly clean, but VERY dates and things broken (TV, shower stall leaks, windows don’t open well to get breeze) decent check in, shows you to your room.

Rooms were hot despite the AC. Staff are not very friendly.

Horrível, hotel cheira a mofo, não consegui dormir no quarto que me deram, alem dd minusculo, fedia e o ar condicionado nao estava funcionando, em um verão europeu, localização pessima, nao recomendo

The room was as expected. The staff were very friendly. The air conditioner did not work. We arrived late and the host turned the unit on before we went to dinner. We returned back to the room and it was hotter than before we changed settings on the unit and had showers and the unit still would not work. We went to the front desk to change rooms and no one was available so we tried calling the 24 hour service number which didn’t work. We contacted expedia.ca who were unable to get a hold of the hotel and we were forced to change rooms at 1 o’clock in the morning as we were all getting sick. The staff in the morning told us we would get a full refund however, Expedia is now saying they will not be refunding us. I am most disappointed with the lack of support that Expedia has given us.

Bof les lis était désagréable sur quatre lis quatre matelas différent aucune protection électrique.

The AC did not work. The room was dirty, the shower head was broken and TV too. No internet. Do not stay in this place.

Cet hotel merite 2 etoiles et le personnel 4 étoiles La chambre etait tapissee covenablement, les lits tres corrects. Cependant Douche cassée qui a été réparée grâce à mes observations. Television sans chaînes car pas d'internet dans la chambre. Fenetres donnant sur un foutoir qui aurait dû être un jardin. La photo de ce jardin sur votre site n' est pas du tout representative ce ce que j'ai vu. Par contre cuisine excellente et serveurs et réceptionnistes très qualifiés. Si c'etait possible, jbe xemanderaià être remboursé. Quand j'ai demandé à regarder la télé, il m'a été repondu qu'il valait mieux visiter Venise.

Geen airco die je kan bedienen. Het was verschrikkelijk warm in de kamer snachts. Er was een oude stoffige ventilator maar daar ben je niks mee met 5 in een familiekamer zonder airco.. Badkamer kon wel beter. toiletpapierhouder was stuk, fohn was stuk en de wasbak was verstopt.

No lo recomiendo para hospedarse, todas las fotos que aparecen en Expedia son muy diferentes a la realidad. El aire acondicionado no servía, no había Wi-Fi en las habitaciones solo en la recepción, cuartos extremadamente sucios se ve que no hacen limpieza continua. El baño con moho, se hicieron los reclamos al personal (staff) y solamente dicen “sorry” y no dan una solución clara. No lo recomiendo para ningún viajero y ojalá lo saque Expedia de su página, porque no es justo para los viajeros, vienes a descansar, disfrutar del hotel y fue imposible dormir con el calor del verano. El ventilador de pie que nos dieron era muy viejo, roto y chueco no sirvió para nada. Solicitamos hielo para el cierto y nos dieron una bolsa de plástico con 1 litro de agua congelada, imposible para que se pudiera servir en vasos. La secadora de pelo era muy antigua, no servía y tenía mucho polvo. Personas con problemas alérgicos al polvo o dermatitis van a sufrir demasiado debido a que las paredes y el piso son de alfombra y no se ven aspiradas. En verdad por muy barato que pongan las tarifas NO lo recomiendo, no es un hotel que se merece tener mínimo una estrella. La única área con aire acondicionado es su restaurante. Yo no lo recomendaría para ningún viajero.

Jamais je n'ai vu une douche aussi sale. La moisissure était sur toutes les tuiles. Le tapis ne semble pas avoir été nettoyé depuis des années. L'air climatisé est pour ainsi dire inexistant. Bien que l'appareil fonctionne, la température est réglée à 26°C et ne peut être changée. Le matelas est creusé et inconfortable. Toutefois, les draps et les serviettes étaient propres et le personnel gentil.

Fomos bem recepcionados. Ocorre que fomos colocados em um quarto anexo do hotel sem ar condicionado. Calor terrível, ralo do banheiro entupido. Vazava água por todo banheiro quando utilizávamos o chuveiro. Parede cheio de mosquitos grudados. Quarto não foi limpo pela camareira no período que ficamos hospedados. Não recomendo.

The aircondition did not work properly so very hot. No wifi in the room, although it should have been included. There was a rat downstairs in the entry/lobby, coming from a whole in the ground. We notified the personnel but nothing was done about this.

Je suis plutôt content très bien amplement

Hotel is very dated and old it was very dusty and mouldy. The corridors to the room were dusty and some areas leaking water which you could see. The room itself was very dusty, random patches, unfinished alarms and lights, exposed wires! The shower curtains were mouldy and the curtains to the window were also mouldy. Shame, as it’s a superb location it just needs a big revamp and massive clean up.

The property listing stated that our room included a private exterior bathroom. Upon arrival, we discovered that the bathroom was actually shared with other guests, which was a significant misrepresentation. In addition, we experienced the following issues during our stay: * The shared bathroom became completely clogged during the night by another guest. This was not caused by anyone in our party. * We reported the issue promptly; however, the bathroom remained unusable through the following day. Since there was only one shared bathroom available to us, we were left without functional restroom facilities. * Because the problem remained unresolved and the accommodations were not as advertised, we were forced to check out one day early and secure alternative accommodations at our own expense. * The shower was extremely small and showed significant mold growth, raising concerns about cleanliness. The hallways are filthy. * The room had broken air conditioning, and did not work at all, despite the extreme summer temperatures. * Numerous basic amenities were not functioning properly, including most of the electrical outlets not working, the light fixture, and the television. * The mattress on one side of the bed had deteriorated to the point that it sagged dramatically, making it difficult to sleep safely and comfortably. It was like sleeping on a slope. * As a family traveling with children, we were also uncomfortable with the shared bathroom arrangement after encountering

This is a cute little hotel, the place is outdated but clean, the room was nice and cool.

Service laisse a désirer on parle au Stewart il vous reponds le regard hagard Sous mon matelas jai retrouver des draps souillé je lui en ai parlé il n'avait pas l’air surpris ni même s'excuser pour cela J'étais avec ma sœur et mes deux enfants âgée respectivement de 6 et 8 ans , j'espère que l'hygiène sera revu