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こちらでの口コミを読んでいたお陰で大抵のことには納得して予約しました。 ・到着したら電話で担当者に連絡 ・電子錠の解除番号と部屋番号を教えてもらう ・部屋の鍵は一階の壁掛けに ・冷蔵庫はありません ・ハンガーもありません ・夕食のレストランは駅近くのTrattoria alle lance。宿の担当者もそこにいらっしゃいます ・WiFiはとても速かったです 水辺なので蚊がいます。季節に応じて虫よけやかゆみ止めなどをご準備ください。

チェックインするときに人がおらず、鍵かかかっていては入れなかった。イタリア語が話せる知り合いに電話してもらい、玄関の暗証番号を教えてもらって中に入ったら、そこにある鍵を勝手に持って行って入って！と言われた。 夜帰ってきてシャワーを浴びようとしたら、シャワーヘッドからお湯が出ず、全部ホースから漏れていたので、また電話してもらったら、今日は遅いから明日！と言われ、翌日の朝8時半にホース付きのシャワーヘッドをもってきて変えてくれた。 部屋と浴室にヒーターが一つずつあったが、浴室のほうが冷たいままだったので聞いたら、「それは壊れている！」とだけ言って、何も対処してくれなかった。 とにかく寒くて、部屋にいるときには持っている服をたくさん来て、寝るときも靴下を履いたまま寝た。 チェックアウトの時も人はおらず、ただ部屋の番号が書いてあるくぎに鍵を引っ掛けて置いてくるだけだった。

Rapporto qualità prezzo,

We did not actually stay at the hotel, as there was nobody there to allow access. Booking in was from 2pm, but there was nobody there and upon ringing the phone number advertised on the door, it was ‘unobtainable.’ After waiting for 40 minutes - and despite the best efforts of local people trying to assist - we had to leave and seek alternative accommodation. I later discovered the hotel sent an email with instructions on how to enter, however this was sent at 2.16pm - over a quarter of an hour after the advertised booking in time. I was oblivious to this email until much later on and was not phoned as you would expect. Also, nowhere on the site does it say there would not be a receptionist or someone to welcome you. Instructions to gain entry should be received well in advance. Also, at the entrance it looks incredibly run down. I was told by the booking company that I would have to pay a penalty too - even though we could not get into the hotel because there was nobody there!!. They later apologised and said this was actually misinformation. Ultimately, I paid for accommodation I could not use, through no fault of my own. I didn’t receive any further correspondence either. If you have any sense, do not book with this company and stay well away from this hotel. It’s been the worst travelling experience in my life and ruined the one day my family and I were due to stay in Venice. There isn’t a negative word strong enough to express my disappointment and frustration.

Il servizio è scadente

Tutto sommato esperienza positiva, camere da ristrutturare ma in ottima posizione per girare Venezia. La gestione dovrebbe essere più presente per eventuali chiarimenti come check-in/check out e servizi inclusi nella prenotazione.

Funciona para llegar a dormir, nada espectacular .

No toilet paper and i had to buy. Tv not working and no remote and the tv is extremely old. Lampshade had no bulb as well

We liked the canal view. Staff really not available after check in but we didn't need help.

The walls and ceiling and bathroom were moldy. The hairdryer and shower head were broke. The second morning we woke, there was no electricity. We woke up with bug bites all over. I would never stay there had I known what we would be experiencing.. The lady that checked us in was very nice, but there was no one there on a regular basis.

Staff sent wrong internet code, wery noisi etc

We had a nice stay here before our cruise from Venice, but the hotel was difficult to contact with no one manning the front desk and needing a code to get in. The free dinner at their affiliated restaurant was very good.

Funcional para pasar un oar de noches.

Dirty, with mold

The checkin process allows people to pick a key off the board and go to whatever room they like. We arrived and our larger room was occupied and we could do nothing about it. It was especially awful because we reserved a room for three people and only had beds for two. There wasn’t time to switch hotels so one of us had to sleep on the floor. The operators said she would try to find us another room, but never called us back. They made no effort to help us find a solution. Would NOT recommend! It the airconditioner wouldn’t work, so the night was HOT and especially awful. The city is beautiful, I recommend coming but stay somewhere else. I requested to get money back, but no word for the host yet. I’ll update if I can.

Bugs!!! Too many mosquitoes. Do not open the windows at night. My wife revived at least 50 bites

Stayed here with my mum - Lovely Hotel, really good location, free meal every evening you stay and big portions so be sure to not eat before going! Room keeps nice and cool and friendly staff

Acomodações são péssimas, sistema de ar-condicionado central simplismente não funcionava, o Check-in é realizado por interfone, e sem algum cerimonial. Categoria Albergue !

The owner was amazing with us and the dinner was phenomenal, it is very close to the train station, Roma station and cruise terminal so it was perfect for connecting to anything by wall.

Dinner is included