マルティス パレス ホテル

ナヴォーナ広場から徒歩1分位のとても便利な場所にあり、清潔な部屋とスタッフの方々もとても親切で大変気持ち良く滞在出来た。朝食も美味しくカプチーノの絵もとても可愛くて良かった。一つの部屋の洗面台の水捌けがちょっと弱かったのだけが少し残念だったが、街の中心部なのでやむを得ないのかもしれないと思いました。

初めてのローマだったのですが、観光、食事、どちらも便利なホテルでした。 お部屋もきれいで、スタッフも親切でした。 旧市街の雰囲気を満喫できて最高でした。 歩き疲れてホテルに戻り、レストランでワインをたのみましたら、 スタッフの方がおつまみをごちそうしてくださり、うれしかったです。 とにかくみなさんフレンドリーで、ゆっくりくつろげました！ 次回行くことがあれば、こちらにまた泊まりたいと思います。

The front desk staffs were all so kind and very helpful!

とにかく場所が良かった

とにかく、立地がいい。

夫婦で5泊しました。ロケーションは最高、内部もリノベートされていて快適でした。バスタブがあればなお良かったのですが・・

Location was perfect! Excellent customer service! Breakfast was delicious! And the best rooftop view! I miss this place already!

Staff were great.

Equipe de funcionários muito atenciosa e simpática.

Our room was the smallest available (tight navigating around bed with luggage packed for 11 day cruise) but bathroom was spacious and hotel extremely clean. Nice library where we were offered welcome coffee and snacks that were delicious. The breakfast was scrumptious- lovely buffet available early with many options. Location very convenient to tourist attractions and we were able to catch a shuttle to the cruise port less than a block from the hotel.

A very stylish well located hotel. Excellent rooms and a great breakfast. Roof top sitting area was delightful. Concierge staff very helpful.

We travel a great deal and this was an Exceptional stay. Everything was perfect. The service, the location, the cleanliness was amazing. We highly recommend this hotel. The room was small, but we knew that upon booking. Location, location, location! Thank you!

We love martis hotel for the air conditioning that works, excellent WiFi, delicious breakfast included in price, comfortable beds, and close location to pantheon and piazza navona. The staff is so helpful and thoughtful and ready to service. The hotel has an elevator to help with bags and accessibility. We recommend this hotel highly and we would come back to stay at Martis.

Staff was amazing and very helpful. Hotel is located in a great spot!

Excellent location within walking distance of all sites. Nice included buffet breakfast. Clean rooms and helpful staff

Arranged for early check in. Very clean room. Excellent breakfast and location to all sites.

The Location & Atmosphere is in a fantastic, central location, making it incredibly easy to explore Rome on foot. The hotel itself is beautiful, modern, and kept very clean. We also found the front desk staff to be consistently friendly and professional throughout our stay. However, there are significant downsides. The soundproofing is very poor; we heard constant noise from the road which was expected due to locations, but could easily hear guests in the neighbouring rooms. The breakfast experience was inconsistent. On "good" days, it was attentive and well-stocked, but on other days, we had to repeatedly visit the bar to ask for coffee or basic items that hadn't been replenished. For the hotel's rating, we expected a more reliable level of service. Major Service Failure: Air Conditioning Our biggest issue was a malfunctioning air conditioner. The initial response was very disappointing, we were essentially told they had "tried" to fix it and we would just have to cope. After the room became unbearable at 11pm, we had to insist on a resolution, which was finally sorted at 1am. While the issue was technically resolved by then, the damage was done. The delay caused massive disruption and resulted in an awful, sleepless night right before our long journey home. Being forced to travel for a full day while exhausted due to poor maintenance and a lack of urgency from the staff was a major letdown. This level of guest care in regards to such issues could do with improvement.

Was over priced

Room was compact. Staff lovely. Location perfect. Breakfast idea. That said if you’re going to a week or so upgrade to deluxe as there’s hardly room to open the suitcases. Also limited drawer space but ample wardrobe space. Overall a good standard for Rome and the staff make the difference.

The hotel is superbly placed to get to all the major attractions in Rome. The rooms are nicely equipped and very clean. Thanks to Martina for recommending a very nice restaurant for us.