마르티스 팔라세 호텔

숙박전 도착 시간, 픽업서비스등에 대한 이메일 안내를 친절히 해주었습니다 모든 직원이 친절하였고 아침식사도 맛있었습니다 대부분의 관광지까지 도보로 이동 가능한 위치라 매우 만족하였습니다

직원들이 모두 너무 친절해요 !! 항상 웃는 얼굴로 인사하고 지내는 동안 편안하게 잘 있었습니다 =) 룸클린을 하루 2번 해주시는데 저는 그것도 너무 좋았어요 ! 그리고 위치가 너무 좋아요 ! 나보나광장까지 도보로 5분도 걸리지 않아요 ~ 주요관광지랑 가까워서 도보로 관광이 가능해요 ! 그런데 대부분 주요관광지에는 사람이 너무 많아서 정신이 없는데 주변에 인파도 적당하니 쾌적합니다 ~~ 마지막으로 호텔 바로 옆에 마트도 있어서 편리해요 !!

everythung was perfect. room was great and clean. location was excellent. breakfast was much better than 5 stars hotel eventhough they served only few menus. coffee and food were fresh and tasty.

Location was perfect! Excellent customer service! Breakfast was delicious! And the best rooftop view! I miss this place already!

Staff were great.

Equipe de funcionários muito atenciosa e simpática.

Our room was the smallest available (tight navigating around bed with luggage packed for 11 day cruise) but bathroom was spacious and hotel extremely clean. Nice library where we were offered welcome coffee and snacks that were delicious. The breakfast was scrumptious- lovely buffet available early with many options. Location very convenient to tourist attractions and we were able to catch a shuttle to the cruise port less than a block from the hotel.

A very stylish well located hotel. Excellent rooms and a great breakfast. Roof top sitting area was delightful. Concierge staff very helpful.

We travel a great deal and this was an Exceptional stay. Everything was perfect. The service, the location, the cleanliness was amazing. We highly recommend this hotel. The room was small, but we knew that upon booking. Location, location, location! Thank you!

We love martis hotel for the air conditioning that works, excellent WiFi, delicious breakfast included in price, comfortable beds, and close location to pantheon and piazza navona. The staff is so helpful and thoughtful and ready to service. The hotel has an elevator to help with bags and accessibility. We recommend this hotel highly and we would come back to stay at Martis.

Staff was amazing and very helpful. Hotel is located in a great spot!

Excellent location within walking distance of all sites. Nice included buffet breakfast. Clean rooms and helpful staff

Arranged for early check in. Very clean room. Excellent breakfast and location to all sites.

The Location & Atmosphere is in a fantastic, central location, making it incredibly easy to explore Rome on foot. The hotel itself is beautiful, modern, and kept very clean. We also found the front desk staff to be consistently friendly and professional throughout our stay. However, there are significant downsides. The soundproofing is very poor; we heard constant noise from the road which was expected due to locations, but could easily hear guests in the neighbouring rooms. The breakfast experience was inconsistent. On "good" days, it was attentive and well-stocked, but on other days, we had to repeatedly visit the bar to ask for coffee or basic items that hadn't been replenished. For the hotel's rating, we expected a more reliable level of service. Major Service Failure: Air Conditioning Our biggest issue was a malfunctioning air conditioner. The initial response was very disappointing, we were essentially told they had "tried" to fix it and we would just have to cope. After the room became unbearable at 11pm, we had to insist on a resolution, which was finally sorted at 1am. While the issue was technically resolved by then, the damage was done. The delay caused massive disruption and resulted in an awful, sleepless night right before our long journey home. Being forced to travel for a full day while exhausted due to poor maintenance and a lack of urgency from the staff was a major letdown. This level of guest care in regards to such issues could do with improvement.

Was over priced

Room was compact. Staff lovely. Location perfect. Breakfast idea. That said if you’re going to a week or so upgrade to deluxe as there’s hardly room to open the suitcases. Also limited drawer space but ample wardrobe space. Overall a good standard for Rome and the staff make the difference.

The hotel is superbly placed to get to all the major attractions in Rome. The rooms are nicely equipped and very clean. Thanks to Martina for recommending a very nice restaurant for us.

This is a beautiful hotel in an excellent location. The staff was awesome in every way. The room was very clean, bed and pillows comfortable. The included breakfast was excellent, lots of choices.

O primeiro quarto que ficamos era um pouco pequeno, mas a metragem estava claramente descrita no anúncio..foi apenas uma desatenção nossa no momento da reserva. Mesmo assim, ao solicitarmos um upgrade na recepção, ele foi concedido sem nenhum acréscimo de valor, com muita gentileza. Fomos extremamente bem recebidos desde a chegada. A equipe é muito atenciosa, o hotel é aconchegante, acolhedor e transmite uma sensação muito agradável. Tivemos uma experiência muito positiva e confortável durante toda a estadia! Com ctz vale a pena se hospedar nele. Localização ótima tbm!!

Loved this hotel. Clean and great location.