ロマーノ パレス ラグジュアリー ホテル

バーは良かった。日本の基準ではせいぜいスリースター。

敷地は広く南国のリゾート感覚のホテルだが部屋はシンプルで小さめ。湯の出が悪く熱い風呂につかれなかった。5つ星にしては貧弱。室内の備え付けの水は有料。バーの料金が高すぎる。2階のレストランからはエトナ山が見え朝からシャンパンが飲めたのはよかった。空港から意外と遠くタクシーで25ユーロもかかった。出発のときは無料で市内まで送ってもらえた。

海が目の前にあり、ホテル内にも屋外プールがあります。滞在したときにはウェディング？らしき人たちが見えて華やかな感じでした。食事も外で綺麗な庭でいただけました。

Veldig hyggelig personale og fint hotell.

Das Hotel verfügt über 2 Stockwerke, im oberen Stockwerk befinden sich die Superior & Deluxe Zimmer sowie Suiten. Im Preis stets enthalten sind pro Zimmer immer 2 Liegen und 1 Sonnenschirm am Strandabschnitt Arcobaleno, wo man auch frühstücken kann, Mittag & Abendessen kann man dort ebenso einnehmen. Hotel verfügt über einen Pool, Liegen & Badehandtücher sind kostenlos (können auch an den Strand mitgenommen werden). Personal ist - je nachdem, wen man antrifft - sehr hilfsbereit, Bar Personal jedoch lässt einen gerne warten, drum konnten wir nie etwas konsumieren und sind nach 15 Minuten gegangen. Das Restaurant hat zwar eine schöne Lage im Innenhof mit Springbrunnen, aber die Preise sind ziemlich überhöht, die Portionen klein, da ist man in den Lokalen vor dem Hotel am Strand bzw. an der Strasse besser aufgehoben (Il Sole oder das Arcobaleno). Sehr zuvorkommen sind die hoteleigenen Taxifahrer - man kann auch Termine ausmachen und man wird überall hingebracht. Lage des Hotels ist echt gut, und das PreisLeitungs-Verhältnis stimmt, aber in den Zimmern müsste einiges renoviert werden wobei in den Standardzimmern fast überall - so weit wir es bemerkt haben - neue bodentiefe, barrierefreie Duschen eingebaut wurden. Leider gibt es in den Badezimmern gar keine Abstellfläche, zu zweit ist es somit etwas schwierig Toilettutensilien zu platzieren.

Mange mennesker med få solsenge ved poolen. Lidt kaotisk og ingen hjælp fra personalet. Vi skulle bruge en taxa til byen som reception havde booket til os - de glemte bare at fortælle os, at den var aflyst så vi stod og ventede forgæves på den og kom derfor 30 minutter for sent til vores restaurant aftale. Endvidere oplyste receptionen ved tjek in at vi havde morgenmad med i prisen, men da vi tjekkede ud skulle vi betale for morgenmaden - følte os derfor snydt. Vi kan ikke anbefale dette hotel.

Bassengområdet var veldig lite og det var ikke rent. Man forventer helt rent basseng når man er på et slikt hotell

Simply fantastic, amazing location, cudo to the staff. Strongly recommend

L'hotel si qualifica come 5 stelle lusso, ma, a mio giudizio, è molto lontano dagli standard qualitativi richiesti, sia in termini di servizio che di struttura. Il voto finale è comunque 6,5

The property is amazing! The rooms are ample and each have outdoor patio. Nice bathroom with shower. Everything was very clean. The food was great! Looking forward to going back in September.

prima ontbijt, kon geen fitness vinden, heerlijk zwembad

Tutto molto curato e la colazione eccellente

Very nice property.

This hotel may have been nice at some point but needs serious updates. The smoke detector was removed with wires hanging from ceiling, you could not control your room temperature without talking to the front desk (but this was not disclosed at checking ) so we were extremely hot for several hours. We would have called them but the phone did not work. The beds are rock hard. The staff were very nice and the restaurant was excellent but a bit expensive. I would not recommend this hotel.

Unfortunately our room was around 78°F and in order for your AC to turn on, you have to call the front desk. My husband and I called three times to ask them to make the room colder and it never got colder. It was cooler outside than it was in our room. It was just really uncomfortable.

I'm always concerned when you get charged a 15 euro fee for room service, I would drop that nuisance fee.

Zemin kat vermisler oda duvarlar kabarmis oda nem ve rutubet kokuyordu.sineklik yoktu camlarda o yuzdeb sivrisinekler girdi.temizdi fakat cok eskiydi hersey

We arrived at 1pm and were told our room would be available at 2pm. Then more guests arrived and they too were told their rooms would be available at 2pm. I mean, you can't have 3 rooms all done at the same time so if you don't want folks checking in before 2pm, just say so. We requested help with our luggage as we didn't want to drag our bags from the parking lot to the reception (a few mins walk on very bumpy, cobbled grounds), and had to wait a good 15mins for the "bellboy" to show up, after asking reception a few times for an update. Apparently, their luggage trolley was in use so the bellboy just dragged our luggage anyway. Turns out, their staff was using the one luggage trolley this big resort had! We returned at 5pm to check in, and while our room was ready, no one bothered to move our luggage into the room. We picked them up ourselves and dragged them through the resort and up to the second floor. I should note we had to go into the backroom to find our own luggage too since the staff was super helpful [insert sarcasm]! The room was waaay below average. It looked like something from a cheap saudi prince mansion from the 90s, only the walls were bare, the furniture cheap and the bathroom... oh gawd the smell of bleach was horrible! It was old, with grey stains on the tiled floors and I used that shower out of desperation only! The whole resort screams wannabe luxury in the lobby and reception and stops there. Do not recommend!

Remote lobby access from car or taxi drop off. Rooms smell so bad and old Hotel looks scared

Better service at 3-Star hotel. Not worth the extra money.