ジャマイカ パレス ホテル

Beautifully kept grounds and hotel

Clean room snd bathroom friendly and helpful staff.

Hotel is old. Good horrible

Staff was nice

I checked out the hotel a day early and they refused to refund my money they told me I booked through Expedia so I have to reach out to Expedia and Expedia is now telling me the hotel doesn’t want to refund my money for the night I did not overall the hotel is in a good location close to all the other beaches and rivers but the rooms need updating and bug control they have roaches that’s why i checked out early

Something else

Great

Room service was super slow, breakfast delivered to room in takeout box instead of crockery and silverware. Couldn’t get coffee until 8:15am as coffee not ready. Room service wasn’t available for breakfast as short staff (apparently only 2 staff working). Lunch in restaurant took over hour and a half to 2 hours when only person in restaurant dining. No normal chair in room to work from laptop and none available in hotel. Front desk very rarely answered phone, to keep calling. Hotel could do with providing kettle in room so guests can make coffee themselves. Hotel should be DOWNGRADED TO 3 or 4 star. Very disappointed, would not recommend!!

The room was clean and the staff was nice.

Everything’s exceeded our expectations. The rooms were very spacious and the bathrooms were upgraded. The bed and linen comfortable and soft and the staff were amazing. That Jamaican breakfast was awesome and the servings ample. Everybody should try those chili wings on the lunch menu - simply dynamite.

Well maintained. Staff was amazing. Room dated but clean and provided everything i needed, mosquitos are plenty probably need to a big spray like Gee jam as they are in the same area and i didn't experience mosquitoes there and it was within a day.

beautiful accomodation. room was spotless and very spacious.. breakfast was lovely...staff really friendly... grounds very beautiful..

The room was very clean and the staff were very courteous and friendly.

Great staff and overall service

Good internet .. comfy beds big rooms beautiful building .. staff slow and some not friendly .. nice pool good value

Staf

The staff was absolutely amazing, very accommodating, made all efforts to make you comfortable, only draw back was the dinner menu for me. But overall am awesome experience, would definitely go back.

Ideal location, beautiful garden, property very clean and breakfast was good.

The rooms were very clean and spacious. The staff was extremely pleasant and courteous, especially Damion, who consistently checked in on us to ensure we were comfortable and had everything we needed.

At best the place is just somewhere to sleep. No entertainment, no activities. Limited fiods