箱根翠泉

とても綺麗で素敵な雰囲気でした！

こじんまりとした居心地のいい宿です。お部屋も清潔で、温泉もとても綺麗です。全体的にセンスがよく、快適な滞在ができました。またスタッフの方もとても丁寧に対応してくださって好感がもてました。大平台の駅まで近いですが、道を渡る時にやや車が多く渡るタイミングを待たないといけないところはネックですが大きな問題ではないと思います。

紅葉シーズンに合わせて1泊2日で家族利用させていただきました。 温泉に加えて足湯もあり、家族でのんびりしながら時間を過ごすことができ満足でした。 施設内もキレイで快適に滞在することが出来ました。

緑が豊かで、窓からの景色が最高でした。 温泉に浸かり、ゆっくりする事ができました。 ありがとうございました。

very good hot spring, friendly staff and excellent services, really good area, close to bus stop

スタッフさんが若く随所に工夫を感じました。

Really nice hotel with friendly staff. Japanese style room with beautiful views of the mountains. Had 2 onsens and a foot bath, with lounge areas. Had breakfast and bought dinner nearby.

Excellent séjour dans l’établissement. Malgré la barrière de la langue, l’équipe a toujours été très serviable et gentille. L’hôtel est situé à quelques minutes dans une rue de montagne un peu étroite. Elle est située avec des acces en train depuis Hakone Yamamoto et en bus. Je vous recommande de prendre le Hakone Free Pass pour circuler librement. Le petit déjeuner est assez léger mais inclus. Pour ma part j’ai prévu des repas le soir et le matin dans les Konbini. Les onsen sont très agréables et propres. À cause de fortes pluies, le gérant a eu l’amabilité de m’amener en voiture à la station de bus pour rejoindre la gare de Odawara. Je le remercie. Le confort de la chambre est correct, il n’y a pas de douche donc utilisation obligatoire du bain public pour se laver. Aucun problème de mon côté. Seul changement que je suggère ce serait d’avoir un Chromecast dans les chambres pour pouvoir diffuser du contenu (film) depuis son téléphone.

If you're looking to get away to quiet serenity then this is a lovely place. It is removed from easy access to activities in the area, other than the outdoor sculpture park, which is EXTREMELY worth a visit, but it was a beautiful location to spend a peaceful break in the midst of the big cities on our itinerary.

Our stay at Hakone Suisen was wonderful. The hospitality and warmth of the staff made us feel genuinely cared for. They have a well-managed indoor and outdoor onsen. Their breakfast service is also lovely. At checkout, a kind staff member even drove our luggage to the train station, going above and beyond. We would love to return.

Relaxing and clean. Loved the traditional rooms and the onsen.

Wonderful hotel tucked away with gorgeous views! Close walk to bus stop and the train, you’ll just have to prepare to walk uphill a lot lol the onsen is amazing, we used the outdoor one every night. There aren’t many people so both hubby and I had the onsen to ourselves each time! It’s such a peaceful place, it’s where we ended our Japan trip. Just know that restaurants and shops close early (like 5-7pm!) and the busses also stop around 10 so eat early. We got the executive suite, so so worth it I promise!! Oh and we absolutely loved the provided yukatas, wish we could buy them!

Petit hôtel typiquement japonais. Un peu difficile de s’y rendre car on doit marcher 5 minutes sur le bord de la route mais une fois rendu, on n’est pas déçu. Bains thermiques japonais intérieurs et extérieurs vraiment plaisant. Bon petit déjeuner composé de bonnes pâtisseries, soupe, jus, café, thé. Expérience vraiment enrichissante de dormir dans un ryokan. Complément parfait de notre séjour incroyable à Hakone.

nice and clean hotel. Stuffs are very helpful.

Amazing property inside the mountains, in connection with nature. Onsen facilities is great with indoor and outdoor options

Highly recommend!

This feels like a true retreat in the middle of a busy trip. The onsen experience is relaxing and the staff is friendly. We stayed in a traditional Japanese style room and it was a calm and serene environment with a beautiful view of the mountains.

Everything was perfect! Highly recommend if you want to try a real japanese place, my husband and I loved it! :)

Absolutely loved our stay. They were so accommodating with our 12 month old and even had a snack bag, a Yokuta, and baby bath for him. Best part of our trip so far. So beautiful.

Amazing staff, amazing stay, peaceful super clean. Would 100% come back next time