バラカ タワーホテル

イマイチ

Perfeito

Supper

The neighborhood is excitingly rough. Very crowded, yet lively. The property itself is quite okay. Infact too good for the location. Security was quite good as well.

They are great

We stayed there five days and were really satisfied with the hotel. The staff helped us with everything, our room and the restaurant were clean and well maintained. Any problems we had got solved immediately. As a westerner going out on the street especially at late hours was risky. We got harrased, shouted at quite often and once even got followed by some creepy person. We found it a lot safer ro order the taxi and stay near the building with the security who were always really helpful.

Very sketchy neighborhood. Inside the hotel is ok. The breakfast buffet is a joke. Very limited choices. No beverages were available. They did have 3 empty beverage dispensers. 3 of the 6 warmers were out of food. The others were cold. No napkins. I asked the staff if I could get a napkin but never did.

Very bad area, unless you want to stay locked in your room the entire time, then don’t book here, it’s not safe, staff not helpful. I got locked in the bathroom in the lobby and was crying and afraid. The hotel is in a Somali only neighborhood so nothing like the real Nairobi.

Everything about the room was good

Staff was very friendly and accommodating.

Clean room , excellent staff

Service et accueil au top

Poor customer service

Good place

I stayed five nights at Baraka Tower Hotel, checking in on 24/01/2026, and this was my second stay. Once again, the experience was absolutely wonderful from start to finish. The customer service was excellent — very quick, friendly, and highly professional. I was welcomed with smiling faces that immediately made me feel comfortable and valued. The staff made sure I received the exact type of room I wanted, which I truly appreciated. Especially sister Zamzam and her team. I also want to highlight the buffet breakfast, which has clearly improved since my last visit. A new lady joined the breakfast service (I regret that I forgot her name), and she was absolutely wonderful. The menu was improved, and I really appreciated that my breakfast preferences were considered this time — the breakfast style was very good. Please keep it up! Thank you to the Baraka Tower Hotel management and all the staff for the outstanding service. I’m a very happy guest and will definitely return again. Abdi

Mein gebuchtes Zimmer war sauber und ordentlich. Man muss ehrlicher weise schreiben das es in einem islamischen Teil von Nairobi geführt wird einschließlich lautstarken Gebeten. Desweiteren kein Alkoholgenusss gewünscht wird. Das Personal war immer sehr zuvorkommend und sehr freundlich. Ich habe mich wohl gefühlt.

The breakfast menu was so limited and the waiters don't really care about you but the receptionists are really good and any other services very good

Excellent Stay with Outstanding Reception – Minor Breakfast Service Issue I stayed at Baraka Tower Hotel in Eastleigh, Nairobi, Kenya, for four nights, and overall I had a very pleasant experience. The customer service at the reception was absolutely excellent. Zamzam and her team were first class, always welcoming, professional, and willing to go the extra mile to help guests. Their warm attitude truly made me feel at home. The cleanliness, safety and security, and the location of the hotel were all outstanding. I felt comfortable and secure throughout my stay, and the accommodation itself deserves a five-star rating in terms of comfort and standards. However, the only downside was the included breakfast and the service in the breakfast area, which was quite poor. In particular, one staff member (Adlate) lacked a welcoming attitude and customer service skills, which affected the breakfast experience. Despite this, I would still highly recommend Baraka Tower Hotel. The accommodation and reception service are exceptional, and with improvement in the breakfast service, the hotel would be truly outstanding. Happy customer, Abdi

Clean room, friendly staff and amazing breakfast

Yes