バラカ タワーホテル

イマイチ

Very sketchy neighborhood. Inside the hotel is ok. The breakfast buffet is a joke. Very limited choices. No beverages were available. They did have 3 empty beverage dispensers. 3 of the 6 warmers were out of food. The others were cold. No napkins. I asked the staff if I could get a napkin but never did.

Very bad area, unless you want to stay locked in your room the entire time, then don’t book here, it’s not safe, staff not helpful. I got locked in the bathroom in the lobby and was crying and afraid. The hotel is in a Somali only neighborhood so nothing like the real Nairobi.

Everything about the room was good

Staff was very friendly and accommodating.

Clean room , excellent staff

Service et accueil au top

Poor customer service

Good place

I stayed five nights at Baraka Tower Hotel, checking in on 24/01/2026, and this was my second stay. Once again, the experience was absolutely wonderful from start to finish. The customer service was excellent — very quick, friendly, and highly professional. I was welcomed with smiling faces that immediately made me feel comfortable and valued. The staff made sure I received the exact type of room I wanted, which I truly appreciated. Especially sister Zamzam and her team. I also want to highlight the buffet breakfast, which has clearly improved since my last visit. A new lady joined the breakfast service (I regret that I forgot her name), and she was absolutely wonderful. The menu was improved, and I really appreciated that my breakfast preferences were considered this time — the breakfast style was very good. Please keep it up! Thank you to the Baraka Tower Hotel management and all the staff for the outstanding service. I’m a very happy guest and will definitely return again. Abdi

Mein gebuchtes Zimmer war sauber und ordentlich. Man muss ehrlicher weise schreiben das es in einem islamischen Teil von Nairobi geführt wird einschließlich lautstarken Gebeten. Desweiteren kein Alkoholgenusss gewünscht wird. Das Personal war immer sehr zuvorkommend und sehr freundlich. Ich habe mich wohl gefühlt.

The breakfast menu was so limited and the waiters don't really care about you but the receptionists are really good and any other services very good

Excellent Stay with Outstanding Reception – Minor Breakfast Service Issue I stayed at Baraka Tower Hotel in Eastleigh, Nairobi, Kenya, for four nights, and overall I had a very pleasant experience. The customer service at the reception was absolutely excellent. Zamzam and her team were first class, always welcoming, professional, and willing to go the extra mile to help guests. Their warm attitude truly made me feel at home. The cleanliness, safety and security, and the location of the hotel were all outstanding. I felt comfortable and secure throughout my stay, and the accommodation itself deserves a five-star rating in terms of comfort and standards. However, the only downside was the included breakfast and the service in the breakfast area, which was quite poor. In particular, one staff member (Adlate) lacked a welcoming attitude and customer service skills, which affected the breakfast experience. Despite this, I would still highly recommend Baraka Tower Hotel. The accommodation and reception service are exceptional, and with improvement in the breakfast service, the hotel would be truly outstanding. Happy customer, Abdi

Clean room, friendly staff and amazing breakfast

Yes

great value

The area is super noisy, the building does not keep the noise out, could not sleep, I had to move and there was no refund

The hotel was amazing.. the wait staff was incredibly pleasant... The cleaning staff worked non-stop to ensure that the health conditions were pristine. Everyone was attentive to your needs. I miss it already. The staff always smiled and was very helpful and took their time with all your questions. Must know facts: 1. You might be shocked by the activity outside the hotel and the announcements for the Muslim community might be a little off-putting if you like quiet. But if you can look past those things it's an incredible stay. 2. Many Ubers canceled because of the location and the high traffic. IT was very hard to get someone to pick us up sometimes and we ended up having to take the motorcycles several times.

The property is good but the area is noisy since it’s market place and also there is no parking and the traffic is bad but the staffs are friendly and the room is very clean

Overall a very nice place to stay. The location is great and the staff very friendly