プルマン ルアンパバーン

初めてのルアンパバーンでしたが、ホテルの方もきちんと対応してくださり施設もキレイでとても良かったです。

Far location from center. No Enough much hot water, not stable wifi condition. Staff also not correct and careful. I booked 2 rooms but they didn’t confirm how many rooms and gave me only one room at first. They charged transportation fee which we didn’t use. The worst was house keeping. They didn’t clean espresso coffee next day. I really disappointed this hotel and think nothing worse for 250usd/nigt. I really want to refund.

アジアの最後の秘境と言われるラオスの楽しみを倍増してくれたホテルです。空間、お部屋が素晴らしく、またスタッフの笑顔とおもてなしが印象的でした。強いていうなら、食事とスパがまだ世界レベルではありません。しかし、それをも超える体験は待っています。

チェックインが遅い、ロケーションが不便、お湯がなかなか出ない浴室、プールの利用時間は19時まで、と様々な制約条件があり、快適ではない滞在でした。 ホテルの説明によると、シャワーを出し始めて15 分すると、水がお湯になるとのこと。しかしそれでもやや冷たいお湯でした。

施設が広いので歩いているときに、もう少し、表示・サインがあると便利だと思います。プールは右とか、エントランスは左とか。そして、マッサージが部屋で受けられないのも不便かな。

サービスの点では満足していますが、隣の部屋の音がけっこう聞こえてくるので、もう少し防音設備を整えてもらいたいと思います。

ルアンパバーン 市内のナイトマーケットへの送迎もあり。 館内の施設も充実していた。まだ新しいがマネージャーがしっかりとしていて安心。但し、従業員がもうすこし英語が堪能であれば申し分ない。

香港人のトレーナーが一年かけて現地スタッフを教育中のため、プレオープンで非常に安かった。 まだ作りかけの施設やシステムに慣れてる最中という感じだったが、環境・従業員の対応共に全体的に良いホテルでした。

Front desk staff seems very outgoing and helpful. Dining staff seems quite reserved almost unfriendly, however they did get better after a few days. The food served at the restaurant wasn’t so great though. That being said it is a beautiful property, with a lot of potential. The rooms are sometimes setup in a way that if you are unfortunate enough to have inconsiderate noisy guests next to you, you won’t be able to get any sleep. The staff should do better to prevent this. Perhaps post signs to respect the quietness.

The setting of this hotel is stunning - you can see the rice fields from the lobby and the pools. This was the highlight of our Laos trip. Check in staff (and all staff we encountered) were so friendly and we really appreciated an upgrade to a bigger room and a cake for my birthday! The only thing I'd really recommend the hotel improving (or guests staying away from) is the western food which was weird and not great. I wish they had more local and Asian food, for example at the pool bar, H20, only weird/western foods were available.

Pullman Luang Prabang was a fantastic experience: peaceful, tranquil and luxurious. Every member of staff was dedicated to making our stay wonderful, the grounds were tranquil and there were lots of lovely locations to relax in, including 2 large pools. The outstanding service provided by David and the hotel staff is what made our holiday so memorable. David looked after us every day, including his days off! From arranging day tours to bringing lunch to us by the pool, all our needs were more than met. We we also given a room upgrade, which was a wonderful surprise. All room balconies face the lovely rice fields, so there's no fear of missing out, wherever you stay. The hourly shuttle to town centre was very convenient, so there was no need to worry about the hotel being located a bit further than expected. We were even dropped directly at our restaurant! The hotel rabbits, cats and buffalo were a delightful addition to the lovely environment. I'm certain that anyone who stays here will be impressed and leave with fond memories of swaying rice fields, warm local smiles and a feeling of wanting to come back.

It’s a bit out of town but has a good shuttle service. Rooms are lovely, not many people staying here so pretty quiet. Breakfast average. Staff nice and helpful.

Property ( Hotel ) is Great with Large Room Area is very Quiet Only the water presure is a little weak and the Hair Dryer only blows cool air

The quality of breakfast's food is really terrible. I have lost my iPhone and I'm absolutely sure that was in my room but no one have found it.

Muy bonito y las personas muy serviciales

Incredible Resort ! Quite and Authentic! Highly recommended!!

Hotel has everything one would expect from a Pullman. However it's quite out of town and one needs to take the shuttle to reach the city centre. Major problem for me: airport pick up confirmed but nobody showed up and i had to catch a Taxi.

The property’s landscape is extremely beautiful and the stay is very comfortable . The rooms are spacious and very clean. Futhermore the services from all the staff there is exceptional and very helpful especially front desk receptionist ms velra . We would definitely choose to stay here if we visit luang prabang again.

Nos fue excelente, el hotel esta fabuloso, las habitaciones están comodisimas y super bien decoradas, la atención de todo el personal del hotel es increíble.

The hotel was beautiful and the staff was excellent. I will definitely stay at Pullman on my next visit to Luang Prabang.