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フレンドリーで親切なスタッフ...このホテルが中心となることを願っています

素敵です ホテルの周囲はひどい状態ですが、それでも泊まるには良い場所です 環境は静かです 駐車場は広々としています

素敵な宿泊先です。すべてが完璧です。

ロビーから部屋までカーペットの悪臭が漂っていました。

ベッドルームはとても広く、立地も最高です。階下には有名な飲食店がたくさんあり、徒歩圏内にはパブもたくさんあります。セブンイレブンもすぐ下、スーパーマーケットもわずか2ブロック先です。銀行もたくさんあるので、ATMがすぐに必要な時にとても便利です。

- 古いホテルですが、部屋の設備はよく整備されています。- 枕が硬すぎるので、ホテルが枕を変えてくれると嬉しいです。- 駐車場代として一晩RM10を払わなければなりません。- 近くにお店がたくさんあるので、便利な立地です。ただし、日中は非常に混雑しています。- 全体的に、行く価値はあります

このホテルが大好きです。近くには中華料理、ママック、イスラム料理のレストランがあります。ランドリーも近くにあります。

Sangat kecewa... Fasiliti bilik tidak seperti mana di dalam gambar (mgkin apps x update) xberbaloi dengan price rate... Blackout sampai 2, 3 jam, hotel xda sediakan bekalan kuasa (generator).. Tandas pulak xda paip (pili air) untuk membasuh jika membuang.. Lepas tu tualanya kotor, ada banyak rambut² (x dicuci dengan baik).. Guess yang kaciwa😔

Need to improve the wifi. The room just ok. Just close to many local restaurants and easy to accessible

Overall is great. Staffs were so being friendly.

Bau tandas kurang menyenangkan, sachet gula tak disediakan bersama sachet kopi, tea spoon tidak tersedia.

Not as good as before, 1) body shower cream was out & aircon was out in the first room we checked in. After some complain we manage to change room but found out there is body shower cream and hair shampoo in the other room. Thanks to the lazy housekeeping thinking that we are dumb enough to believe him there are providing 2in1 hair and body shampoo. 2) No boiler to make coffee :( 3) Not warm welcome from receptionist, please train them to smile at least, Sabahan are born warm and friendly people. Previously came with family, no issue with anything plus staying here is very convenient when you are not local cause surrounded by shops and foods. What I think is with the price they offer should have better service and accordingly. If keeps going on with what they are offering now, than hotel rate should go down much lower for example below RM100. Thank you

Nice, clean, many food can find around the hotel.

Rooms are rather spacious but some of the reception staff (all receptionists are male, by the way) could have been more friendlier and learn to use basic courtesy like "thank you" and apologise when making a mistake, instead of showing open disdain for customers - your clients are paying to stay at your hotel and without their patronage you would be out of business as a small hotel like yours is relying mostly on room revenue to survive. Also I find housekeeping staff (again all are males) unprofessional and creepy. Twice I hanged the 'do not disturb' sign outside my bedroom door and twice some room attendant flipped the sign around showing 'make up room'; once or twice some room attendant rang my bedroom door bell non-stop when I was sleeping inside and had double locked the door. All these instances look as if the room attendants were insisting to enter and clean you room when you obviously had hanged the do not disturb sign and double locked the door. After I reported to reception about the housekeeping staff flipping the 'do not disturb' sign outside my door, a couple of the room attendants gave me a dirty look when I was at reception counter the next day which left me feeling uncomfortable. Management should educate the room attendants on etiquette, manners and above all respecting hotel huests and their need for privacy. Reception also could improve on customer relation skills, be more open to constructive criticism and treat your customers better. It's not just about collecting money - it's also about providing good service to customers.

On Public holidays & weekend the car park close. Nearby hard to find parking. Need load luggage to reception on 6th floor then check in room another floor. Water heater after make complaint still remain same water not hot/warm.

The price are reasonable pay for what we get.

Bilil luas, besih, staf peramah dan sangat membantu.

We can smell the smoke as soon as we walk out of the lift. The staff is friendly. Parking slots are available both underground and outside of the building but not provided free. The location is surrounded by nice eateries.

No parking. I got summon from DBKK!

Not bad. Great hotel if you wish to eat around as there are plenty of nice foods around.