ノル ホテル マルタ

I don't usually write reviews but I feel I have to. It was one of the worst experiences I've had in a hotel. The people working at the hotel did not care about concerns - saying that they would provide us with slippers and then forgetting about it two times. There was no WiFi in the hotel for two days and they did nothing to fix it.

Das Zimmer war sehr geräumig und auch das Badezimmer war gut ausgestattet mit zwei Waschbecken. Das Frühstück war lecker und auch die Auswahl war gut. Den Spa- Bereich habe ich leider nicht genutzt da ich keine Zeit dafür hatte. Ich habe ihn mir einmal angesehen und optisch war schön.

Muy bien el hotel, el desayuno, la ubicacion y la habitacion estaba bastante bien. me gusto muchisimo con la piscina cubierta.

The bedroom was very nice.

Todo bien

Meille ei ilmoitettu etukäteen hotellilla maksettavasta maksusta (50€/päivä) joka palautetaan jos huoneeseen ei ole aiheutunut tuhoa. Meille se oli yht. 200€ joka on aika paljon. hotellin vieressä työmaa, joka aloittaa kello 7 aamulla työt. huoneeseen kantautuu paljon ääntä porauksesta. aamupalalla olisi voinut olla enemmän valikoimaa mutta muuten hyvä. asiakaspalvelu asiallista.

Quarto bom e café da manhã

Habitación limpia, cómoda, muy espaciosa. Diseño precioso, personal amable. Desayuno muy bien para ser buffet y además en la planta superior con buenas vistas. Es bonito despertar y lo primero que veas sea eso mientras desayunas. Y ha sido un puntazo haber elegido un hotel con spa sobretodo para acabar el día ahí.

Personnel au top !!! Chambre spacieuse et propre. Par contre les chambres et l’extérieur sont très très mal insonorisé On entend tout… aucune intimité pour moi et ma copine; les voisins se sont plein à la réception de nos actes… c’était frustrant au point de se retenir en vacances. La nourriture: petit déjeuner et dîner tres tres moyen; on était déçu ….. ce sont les deux seuls points négatifs importants. Sinon le séjour s’est bien passé, salle de sport fonctionnel ca suffit pour quelques jours et le spa est sympa.

Muy amables y todo perfecto

Nice hotel. Excellent customer service. Very good breakfast.

I’m disappointed with how Expedia handled an issue with my recent stay. The accommodation did not match the description at the point of booking (air conditioning advertised but centrally controlled and switched off, rooftop bar advertised but closed for maintenance, etc.) and I raised this multiple times during the stay with both the hotel and Expedia. Unfortunately, Expedia categorised my complaint incorrectly as a request to waive the cancellation policy, rather than as a “not as described” service issue. As a result, the hotel was asked the wrong question and declined, and Expedia then told me there was “nothing more they could do,” which was very frustrating. While I appreciate the polite communication and the later offer of store credit, I would have expected a proper review of the issue and a monetary refund for a service failure. The experience has left me less confident booking through Expedia again for package holidays where resolution depends entirely on correct case handling.

We had a good experience spending the Christmas holidays at Noru for 9 days! The breakfast was diverse enough, nothing fancy or specific Maltese, but good. The spa was nice to have access to, especially when was raining outside. It’s location is very close to the bus stop and the city centre of St Julian.

tutto

Bon hôtel Petit déjeuner pas toujours très frais. Spa correct

Tudo maravilhoso

Belle camere, ottima pulizia. Personale e servizio eccellenti. Colazione scarsa sul dolce .

Great room, breakfast was brilliant. There is work being done outside the hotel so expect to be awaken by noise very early in the morning. Apart from that, lovely hotel.

Amazing staff, amazing stay! Great location.

Nice one. Deposit needed.