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とても素敵でした！

We reserved 5 months prior when there were plenty available rooms. However, we were guided to a room that looks nothing like the pics, more like service room with low ceiling, fake plastic floor and sewage smell. We complained and were changed to a slightly better room next to public toilet. Observing through, obviously they give priority to the Mexican guests for their a few appropriate rooms. For someone with an Asian name, they completely discriminate you. We travel a lot and enjoy luxurious hotels all over the world. This was by far the worst experience. This is 2019. Avoid hotel that discriminates you by your place of origin.

部屋内に冷蔵庫がなかったこと。 テレビが映らなかったこと。 それ以外は良かった。

観光の中心地にあり、どこに行くにも便利。 朝に散歩がてら市場までいける。 また、ゲラゲッツァの会場や一等バスターミナルまでは30分ほどで歩いて行ける。

観光に最高の立地。美しいパティオのあるコロニアルなホテルです。 部屋もバスルームも広くて清潔です。中庭は噴水や植木で飾られ、メキシコらしいスペイン建築を楽しめます。年配の人も落ち着けると思います。 屋上にも上がってくつろいだり町を眺める事が出来ます。 英語スタッフはいますが日本語スタッフはいません。

Fantastic location. Happy helpful staff. This is a very unique hotel that gives you the best of Oaxaca.

A small quiet intimate hotel with friendly staff in a great part of vibrant Oaxaca

The historic nature of the hotel and staff attentiveness. The location is also great in the heart of town.

Overall it was a good stay. I found the rooms to clean and well maintained. The beds are comfortable but I wish there were more covers. The bathroom was very nice and updated. The food at the restaurant was superb. If you don’t speak Spanish then make sure you have a smart phone because almost nobody speaks a second language. I don’t expect them to speak English as I’m a guest in their country so this doesn’t factor into my evaluation. The only reason I can’t give this a 5 start is the noise. There’s a beautiful courtyard which is also the restaurant. Most of the rooms of the lower level face the courtyard and the staff makes no or minimal effort to suppress loud conversations at the crack of dawn. Forget about sleeping in if this is something that you like to do.

La ubicacion del hotel

Its was serving it purpose. Very good location

The rooms are not what pictures look like.

Our room was lovely and the hotel has a nice courtyard. It's only 2 blocks from the zocalo which is very convenient. But, our room was right off the courtyard and was often noisy when people were in the restaurant. However, it was quiet at night. It's a beautiful building, and of the 4 hotels we stayed in in Mexico it did the best job of trying not to use an endless supply of single use plastic water bottles. Instead we were given a glass bottle for drinking water. We also stayed in another hotel in Oaxaca that was about ½ the price, further from Zocalo, but nicer facility overall with pool. And, breakfast was included. In my opinion Casa de Sierra Azul is nice but overpriced.

Chambre propre mais qui aurait besoin d'un rafraîchissement

La habitación estaba bien

Ubicación y limpieza

The hotel itself is beautiful, but unfortunately our stay was disappointing due to the room we were assigned. I had clearly stated that we were traveling with a toddler, yet the room had stairs and a large drop/separation between the living area and the beds, which was unsafe for a walking child. The bathroom also had a very strong sewage/drain smell. While the shower was not working properly and required three calls to report, it was eventually fixed a day before we checked out. Because of the safety concerns for my child and the overall experience, I would not stay here again and would not recommend this hotel for families with young children.

Room was clean and comfy. The whole place felt like a home away from home.

Everything was amazing! The staff is super friendly and rooms are really clean with a great location!

Todo muy bien excepto la TV NO SE VEÍA