We reserved 5 months prior when there were plenty available rooms. However, we were guided to a room that looks nothing like the pics, more like service room with low ceiling, fake plastic floor and sewage smell. We complained and were changed to a slightly better room next to public toilet. Observing through, obviously they give priority to the Mexican guests for their a few appropriate rooms. For someone with an Asian name, they completely discriminate you. We travel a lot and enjoy luxurious hotels all over the world. This was by far the worst experience. This is 2019. Avoid hotel that discriminates you by your place of origin.