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El staff fue sumamente amable y atento. El hotel estuvo muy limpio y cómodo.

Love it

Staff very helpful and courteous. Breakfast was very good each morning. Hotel and room was ckean

Yes and the staff and amenities are all very good. The only thing is I have not received my platinum VIP arrival gift of a bottle of wine

Trevlig personal och fint rum

Ambiance music and voices in the lobby where heard inside the room at all times; breakfast is slow and limited; parking lot has trash and no one is not responsible for car damage; room is over priced. Staff members were helpful.

Väldigt snäll personal. Vi bodde i villan som var belägen i ett fantastiskt område ca 1,5 km Norr om hotellet och fick frukosten budat till oss med taxi.

La villa muy cómoda, amplia y el personal excepcional

El hotel está limpio bonito y buena ubicación al 100 recomendable Gracias

Ok

The staff were great, the breakfast was great but it just want the sort of place you wanted to return to if you wanted to relax.

Throughout our stay, we noticed how well the Villa was kept. It was always clean, the Staff was very nice and receptive to all of Our needs. The location was close to Zocalo. We highly recommend this Villa because we truly enjoyed our stay here.

Se me hizo muy cómoda mi habitación y limpio

매우 친절했습니다

Beautiful boutique hotel, great location with wonderful staff. Really would have otherwise been a 5/5, it was exactly what we were looking for to celebrate a special occasion. But, the room we had booked two months ago (with a King bed) wasn't held for us, or was double booked, or we got bumped. Not entirely sure but they just said nope, we don't have a King bed for you as reserved. Instead we were offered a room with two double beds. Which was lovely enough, but again not what we had reserved. Two separate beds really isn't the secret to a romantic weekend escape with my wife. We were then offered a Villa as the only other option with a King bed. Sounds like an upgrade but it was 20 blocks away from the boutique hotel. Two bedrooms, two living rooms, two bathrooms and a kitchen. Lovely spot if you're travelling with friends or family. But it's isolated, on a noisy corner at street level with no real access to the boutique amenities we chose this hotel for. As our only option with a bed that would allow my wife and I to be together (I'm 6'2" and consume more than a little space) we took it, and made the best of it. Staff tried really hard to help us bridge the gap, they went above and beyond. They were awesome. But ya, it is what it is. This was my wife's 50th birthday weekend, of course I wanted everything to be perfect. And it wasn't. So 3/5 is the best I can do, given how this played out.

¡Excelente experiencia! Nos hospedamos en una villa, la cual está separada del Hotel, es muy amplia y bastante cómoda. El personal estuvo siempre al pendiente de nuestra llegada y resolvieron todas las dudas al instante durante toda la estancia, excelente servicio y atención ¡Lo recomendamos ampliamente! El último día conocimos a la camarista, Carmen, excelente actitud de servicio y amabilidad.

El staff fué muy amable y atento con nosotros.

Yes

Our stay was great, the staff were very friendly and helpful. The place is very charm and great location

Es una hermosa propiedad, con un desayuno muy sabroso, y personas amables. Lo único que criticaría es la falta de aireación que hace que a veces huela a humedad ligeramente