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Our room was nice and the facilities were very clean. The staff was friendly and helpful. The check-in was confusing as we had to go to Hotel Aurora to check in (a block away) not at Casa Hipil itself. This could’ve been messaged ahead of time to save confusion. We also had to remind the staff that we had pre-purchased breakfast because they seemed to be unaware of that. But once they took a picture of our hardcopy reservation we received credit for our breakfasts. The breakfast was served in the rooftop restaurant area. The food was tasty but cold, as there were no heaters underneath each of the steam trays. Cold eggs, Chilaquiles, and pancakes plus fruit.

The room was quite small and did not have any windows. It was also located directly beside the front desk, which resulted in noticeable noise and limited privacy. Had this information been disclosed at the time of booking, I likely would have considered other options. The door only had a single lock on the handle and did not include an interior privacy lock, which raised some security concerns. There were also visible cracks around the door, making it easy to hear conversations and activity from outside the room. The hotel itself was generally clean, and the staff were friendly and helpful when available. However, there was confusion regarding whether breakfast was included with our room. Additionally, when we arrived to check in, no one was at the front desk and the phone numbers provided to reach staff were out of service, which made the arrival process frustrating.

Was a great jewel of a find. Has a sister property one block for breakfast!

Habitación y alimentos

Room was in mostly good shape. But AC turned off on its own in the middle of the night. This was a problem because there was a dog somewhere nearby that was barking all.night.long. Then, in the morning, someone was chiseling or jackhammering by 7AM. The staff was excellent and very helpful. I needed help replacing a battery in my rental cars key fob. And they helped find someone who drove to me, and replaced it on the spot. The parking is very tight in their lot. We did not swim. So idk how nice that was.

El hotel muy muy bien, limpio. Muy bonito.. El estacionamiento puede mejorar mucho…

Basic hotel that is well located within valladolid. Given the price though, there are other more competitive options.

Nous avons eu la chambre numéro 1 collée à la réception sans aucune fenêtre et par conséquent beaucoup d’humidité car aucune possibilité d’aérer. Au bout de quelques minutes nous avons demandé à changer de chambre et nous avons dû payer un supplément…. La seconde chambre était très bien. Le petit déjeuner très peu copieux, l’assiette de fruit c’est assez limité il y a 5 petits morceaux. Emplacement idéal et parking inclus.

Nice place close to the main square with a parking option behind the hotel. Served the purpose and the beds were very comfortable. We left early so they prepared a lunch box for us which was simple but delicious and came handy while driving to our next stop. I would go again!

Great location, super friendly staff, the breakfast is a few houses down in their partner hotel on the nice rooftop terrace. Depending on the location the room can be noisy because of the street.

It was pretty good in general. Location is close to the main plaza. Only small points to improve: shower head was clogged with mineral build up and the parking lot is an empty, unsupervised dark empty lot half a block away. This could have been better communicated.

Esa habitación es increíble parque tiene espacio para 5 personas, mis amigas y yo pudimos estar juntas y tener una linda convivencia en nuestro viaje.

The hotel and staff were nice, but I felt it was overpriced. There's nothing negative about the hotel itself

El lugar es muy pequeño pero muy lindo. Son los mismos dueños de un hotel màs grande que està a media cuadra y el restaurante de ese lugar es delicioso y el servicio es excelente. Lo malo es que nos tocò la habitaciòn nùmero 1 que està justo frente a la recepciòn y se escucha ruido desde muy temprano y la ventana de la habitaciòn da a una boutique que està junto al hotel, por lo que no se siente mucha privacidad y se siente un poco encerrada la habitaciòn.

Buen hospedaje , amables

La habitación pequeña pero todo bien, buena ubicación el estacionamiento está a cuadra y media y el desayuno también es en otro hotel a media cuadra, si volvería.

Clean and nice

Es un hotel pequeño, acogedor, muy lindo. El servicio del personal es muy bueno, son muy amables.

Très bien situé, proche du centre ville. Seul petit défaut circulation de la rue très bruyante.

We enjoyed the lush garden and friendly staff.