ケンジ ローズ ガーデン

Front staff’s attitude when we check in was very arrogant and no hospitality at all.

The facilities are very clean. At the shop, they only sell souvenirs, not daily necessities. A rich breakfast is provided. Unfortunately, when I went to the restaurant to have dinner, there was no staff there.

Spa was lovely, breakfast OK and dinner disappointing. Staff were rude when I raised an issue about the room I'd been given not being as expected (and smelling badly of stale smoke despite being a non-smoking room) - one receptionist hung up on me when I called from the room. I was told repeatedly to come back later at reception and they tried to give me a smaller room that the category I paid for. Eventually got a nice room but it ruined the first 2 days of our holiday. Would never go back.

Amazing break

Remote control and tv does not work

Accueil chaleureux personnel très gentil Les chambres sont grandes et agréables revoir la literie matelas et oreillers sinon bien situé et petit déjeuner au top

Lovely hotel, helpful stafff, Mazing food

Super séjour, propreté, personnel, piscines chauffées, emplacement..

I really loved the scent that greeted me when I entered the hotel. The lobby smelled like a SPA, setting a great tone. Check-in was seamless; our bags were held and taken to our room when it was ready. The room itself was very clean. Most staff were polite. The bellhops and housekeeping staff seemed friendliest, even though they didn’t fully speak English. And the food was flavorful. The hotel’s near the airport, and the location is close to restaurants, shopping spots, and nighttime activities. As an English-speaking tourist, I understand I’m a guest in a country where English isn’t the national language. I confirmed the hotel could accommodate me before booking. Having said that, the language barrier did create a few communication errors. On 2 occasions, I inquired with the front desk staff and got wrong information because they misunderstood my request. I let it go. SPA services seem more cultural than international, so I’d thoroughly inquire before booking a service to prevent disappointment. All in all, I’d rate the hotel a 4 out of 5.

Allt för allt är perfekt från personalen är jätte trevliga och hotellet renhet och bekvämlighet är super fint

Very clean spacious room, staff excellent, buffet breakfast was great, all in all an excellent experience 5 *

Ver great

The room is clean nice location . Highly recommend

Staff is great

Veillissant pour un hotel 5 etoiles. Le personnel est peu accueillant. Le clou acces a la piscine payante !

Room clean and bed very comfortable. Nice garden view

N

I stayed here to attend AFCON Nigeria Algeria match. Hotel was good, clean, friendly staff. The carpet in the hallways were difficult to walk on but nothing serious. I like hotels with big bustling lobbies. This wasn’t one. It has an average lobby. The food was good. Freshly made pancakes and Fruit juices.

Lovely hotel with great facilities

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