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Staff were very kind. We take dinner and breakfast. Both are so delicious.

This is the best hotel I’ve stayed at. They had everything ready upon arrival, they greeted us warmly and the hospitality was amazing. They made our stay in Fes stress-free, breakfast was beyond delicious and filling. Shoutout to Yousra, Hicham & Youssef for making our stay so memorable. They really treat you like family. Yousra explained Fes to us upon arrival and answered any questions we had with pleasure. I’d definitely recommend this hotel to anyone who wants to stay in Fes. And I’d definitely stay here again if I come back to Fes.

Was upgraded twice for free. Ended up on the honeymoon suite. The pool is small but perfect for a quick dip. The room was beautiful. The bed so comfortable and the service impeccable! The breakfast has many choices and if required anything that is not available the staff will go beyond to make sure you get what you asked for. The staff is friendly and very helpful. I wasn't there for diner but there is a rooftop to go to if you want to see the city day or night. I recommend the night and have diner there. The only downfall is that the hotel is hidden. Hard to find but managed when asked locals for the location. Last but not least, koodos to the staff.

Really enjoyed a few days in this hotel, homely atmosphere, friendly and helpful staff.

Séjour ok globalement mais nous avons vraiment été déçu par la literie , le peti déjeuner, le niveau des prestations et installations en général , c’est jolie comme sur les photos mais c’est très loin du niveau d’un hôtel 5 étoiles vendu, rapport qualité prix très mauvais pour résumer . Un bon point pour le personnel aux petits soins et l’esprit maison d’hôtes présent.

We booked this Riad for our quick impromptu trip to Fez for coupe of days. We had a great experience staying at Le Grand Alcazar - Riad is beautiful, clean, has stunning architecture and convenient located to Fez Medina. It’s walking distance to major sightseeing: Blue gate, Bou Inania Madrasa, Al Attarine Madra and more. Staff were very friendly, especially YUSUF! Yusuf is your go to person for anything you need, he can help you with booking day trip, recommendation for food, can bring you charger if your forgot yours, you name it and he will make it happen for you to make your stay as comfortable as possible. Overall great location, great place, nice view from terrace, lots of vegetarian options for food near by. I highly recommend this place.

The service is great . Staff is wonderful.

Staff is unprofessional, rude, unkind and treat you like crap

Over all is good hotel. good location and staffs are friendly.

Bellissimo riad in ottima posizione. Stanze e ambienti comuni davvero principeschi. Buona la disponibilità della proprietà e del personale.

Wonderful staff and breakfast

Amazing! They will make you feel like royalty. The food is delicious and the staff are very helpful. We did notice two cockroaches on the last day which is why I reduced the rating to 4 stars for cleanliness but otherwise really incredible place!! Must stay. We would definitely stay there again.

Wonderful place. Live like a Nazari Emir in Granada. The house was only built 60 years ago but looks like it is from the 16th century. Very attentive service and great location at the edge of the medina.

Very nice riad, if I return I will stay there again.

O hotel é lindo, mas nao tem um bom café da manhã, o acesso é ruim pois fui abordada por pessoas estranhas na chegada, na reserva diz que tem estacionamento, é mentira.

A pousada é linda, mas o acesso é ruim, café da manhã fraco sem frutas e iogurte, dizem que tem estacionamento, porém é mentira.

Absolutely stunning riad! The staff were gracious and very helpful, I would love to come back!

Localizado dentro da Medina de Fes, não passa carro lá, então tem que se deslocar carregando as malas até o hotel. Como é um Alcazar, não tem elevador, se ficar em andar diferente do térreo (meu caso) terá que subir escadas com as malas.

We had a perfect stay in Fes. The accommodation is perfectly located to discover the Medina. What a beautiful riad.

The staff are very helpful. Property is clean and comfortable. Bathroom and shower set-up is something to get used to, but we had a pleasant overall