ル メリディアン エンフィス

チェックアウト時に、利用していないディナー代金が料金に含まれていた。申し出たところ料金は正しく修正されたが、チェックアウトを担当したスタッフからの謝罪はなかった。このホテルに限らないがスタッフの質の差が激しい。 部屋自体は広く快適だが、換気扇やバスルームの壁の亀裂に建物の古さを感じる。 旧市街の喧騒から離れられ、ショッピングモールも向かいにあり、立地は良い。

有名なジャマ・エル・フナ広場からは少し離れていますが、立地はわかりやすいし、徒歩圏内の大きなホテルです。ロビーは落ち着いていてチェックインもスムーズです。部屋は中庭を見下ろす清潔で静かで落ち着けます。また、朝食はバラエティー豊かでいろいろな食材を楽しめました。また、道を挟んだ目の前にショッピングモールがあり、お土産探しも困りません。また、隣接するスーパーの地下には地元のものがいっぱい。チェックアウトもスムーズ。静かにマラケシュの街ですごしたかった私たちは、最高の宿でした。

朝食は、パンが美味しくて、モロッコ料理に飽きた際は良いと思う。 ホテルで砂漠ツアーを申し込んだところ、英語を話せるドライバーとトヨタのランドクルーザー車つきの二泊三日コースがあり、当日の朝、ホテルマンがツアーのガイドの資格を確認し記録を持っていたので安心して出発できた。二泊して砂漠ツアー二泊、帰って来て二泊したが、ホテルマンが、感じが良いと感じた事はなかった。道路をはさんだ向かいにカルフールと小さいモールがあり、日用品は買えます。

落ち着ける中庭やプールエリアはよかった。フロントスタッフの対応には不満足。ロールームキーの渡し違いか、他の客が鍵を開けて入ってきた。フロントに言ったら、調べてかけ直すといったきり落ち沙汰なし。他の国でもメリディアンはよく利用するが、サービスのクオリティ、フロントスタッフの対応、朝食にはがっかり。

Very nice place and location

Property well kept and staff was efficient, helpful, and friendly.

Terrible - I really think this hotel should be closed while their many construction jobs are going on. There’s a constant sound of banging and digging. The gym is one treadmill and one elliptical in a hotel bedroom. Next to the pool is a building site for the new spa and gym. They were building a new conference room outside my bedroom. On my last day they were construction in the only restaurant. It was so loud I had to leave the lobby to make a telephone call as I couldn’t be heard. Also terrible customer relations. One good thing, a super comfortable bed. One photo shows the do not disturb sign. Even if was worthy of being thrown into the bin.

Great location, nice staff.

Super nice staff and friendly. Very welcoming and helpful. Will surely recommend this and worth at least coming back to for sure.

Mere 4 stjerner end 5

everything here is fantastic

The hotel was good, Staff were great - However major disappointment as we booked it due to it having a SPA and a gym (it was advertised as such, and still does) - however when we got there the SPA was being renovated and it completely derailed our plans! We expect some kind of compensation for this, but not had anything from Expedia or the hotel either!

Orta sınıf bir otel

A+

A beautiful property that met our expectations

It would have been nice if Expedia website stated that there was a major refurbishment going on at the hotel! If there was I would not booked the two rooms for four nights. The restricted area for breakfast was good under the circumstances but very noisy before 10.30 when the workforce were meant to start. Staff were pleasant and friendly

Stayed there for little less than a month .people might complaint but hotel is ongoing remodeling which is understandable . House keepers were perfect at taking care of the room .breakfast buffet was excellent.all the stuff were super nice .this was not my first trip and wont be my last for sure

I had a really nice stay. The facilities were very clean, on site dining was delicious and staff was very friendly. I would consider coming back just based on the breakfast buffet alone. My room was beautiful and cozy-- it seems like I got one of the updated rooms. There was quite a bit of construction on the grounds and also on the floor I was staying but it did not bother me nor affect my stay too much. There was some noise and a minimal debris here and there, but again it wasn't enough to make me complain. I am a bit more understanding than the average consumer -- so that might be something that would bother someone else. The hotel is already nice so I imagine whatever they are doing will make the hotel better for future stays.

Nice

Fantastic hotel, friendly staff and and great service 🏆👍😁