マリーナ ラバト スイーツ & アパートメンツ

Service_apartment
7.8
/10
良い!
50 件のレビュー

宿泊者の口コミ

youssef

10.0
/ 10
A beautiful place in a lovely area, conveniently located just a 2-minute walk from the tram stop and about a 10-minute walk to the train station. The neighborhood is quiet and feels very safe. The apartment manager, Youssra, was extremely helpful and provided clear instructions and assistance whenever needed. Thank you for everything.
翻訳を見る

Karim

10.0
/ 10
I highly recommend this apartments.Yousra was great and knowledgeable she provided a great services. The apartment was clean and has a great view.
翻訳を見る

Fatoumata

10.0
/ 10
The room was, the restaurant was very good even though it is around 10mins walking distance. Special thanks to Yusra who went out of his way to make my stay as comfortable as possible. Highly recommended
翻訳を見る
エリア内
地図を見る
ラバト=サレ=ケニトラ地方, ラバト, Marina Bouregreg, Avenue de Fes, モロッコ

設備・サービス

詳細
Wi-Fi
セール (バブ・ラマリッサ周辺)
詳細
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

所在地

ラバト=サレ=ケニトラ地方, ラバト, Marina Bouregreg, Avenue de Fes, モロッコ
地図を拡大する
外観 Marina Rabat Suites & Apartments
外観 2 Marina Rabat Suites & Apartments

マリーナ ラバト スイーツ & アパートメンツの詳細情報

General


セール (バブ・ラマリッサ周辺)

Location


セールのバブ・ラマリッサにあるマリーナ ラバト スイーツ & アパートメンツに宿泊すれば、マリーナ・ブーレグレグ・サレ、サレ・シティ・ビーチまで歩いて 10 分かかかりません。 このビーチ沿いのアパートスタイルホテルは、グランドモスク&メデルサまで 1.6 km、アル ボルジまで 1.8 km です。

Attractions


距離の最小表示単位は 0.1 km / 0.1 マイルです。

マリーナ・ブーレグレグ・サレ - 0.7 km / 0.4 マイル
サレ・シティ・ビーチ - 0.8 km / 0.5 マイル
グランドモスク&メデルサ - 1.5 km / 0.9 マイル
コンシュル通り - 1.6 km / 1 マイル
グランド モスク - 1.6 km / 1 マイル
アンダルシア庭園 - 1.7 km / 1 マイル
国立宝飾博物館 - 1.8 km / 1.1 マイル
世界の人形展 - 1.8 km / 1.1 マイル
ラバトのグランドシアター - 1.9 km / 1.2 マイル
アル ボルジ - 1.9 km / 1.2 マイル
ウダイアの門 - 1.9 km / 1.2 マイル
アートギャラリー・ミルディ・ヌイガ - 2 km / 1.2 マイル
ハッサンの塔 (建造物) - 2 km / 1.2 マイル
セマフォールのプラットフォーム - 2.1 km / 1.3 マイル
ラバト ビーチ - 2.1 km / 1.3 マイル

アクセス可能な空港:
サレ空港 (RBA) - 8 km / 5 マイル
ムハンマド 5 世空港 (CMN) - 119.7 km / 74.4 マイル

Facilities


テラスや庭園からの眺めを楽しみ、WiFi (無料)などをお使いいただけます。

Business Facilities


フロント受付時間が定められています。空港送迎シャトルサービスをご利用いただけます (有料)。セルフパーキング (無料)も備わっています。

Dining


このアパートスタイルホテルでは、併設のレストランで、ランチ、ディナーにお食事をお召し上がりいただけます。コーヒーショップ / カフェでもお食事をお楽しみいただけるほか、ルームサービス (営業時間限定)もご利用いただけます。

Rooms


全 7 室ある冷房完備の客室には、暖炉、薄型テレビが備わっています。専用キッチンには、大型冷蔵庫 / 冷凍庫、オーブン、コンロがあります。WiFi (無料)をお使いいただけるほか、衛星放送の番組をご覧いただけます。電子レンジ、コーヒー / ティーメーカーをご利用いただけ、ハウスキーピング サービスは、日にち限定で行われます。

マリーナ ラバト スイーツ & アパートメンツでご利用いただけるすべての施設

共用スペース Marina Rabat Suites & Apartments
共用スペース
外観 Marina Rabat Suites & Apartments
外観
その他 Marina Rabat Suites & Apartments
その他

共通サービス

  • 喫煙エリア
  • 駐車場
  • テラス

交通機関

  • 空港送迎

アクティビティ

  • 庭園

インターネット

  • 無料 Wi-Fi

ホテルサービス

  • 多言語対応スタッフ

マリーナ ラバト スイーツ & アパートメンツの宿泊ポリシーと基本情報

チェックイン/チェックアウト時間

チェックイン:
開始 15:00
チェックアウト:
最終 12:00

  • クレジットカードのご利用には 3% の手数料がかかります

上記項目以外にも、現地にてお支払いが必要な場合があります。また料金とデポジットには税金が含まれていないことがあり、金額が変更される場合があります。

Pets Not Allowed

法人オーナー / 施設管理者, ベビーベッドなし, 可動式ベッド / エキストラベッドなし

基本情報

こだわり条件
Wi-Fi
チェックイン / チェックアウト時間
15:00から - 12:00まで
マリーナ ラバト スイーツ & アパートメンツの空室状況
7
マリーナ ラバト スイーツ & アパートメンツの別の施設
喫煙エリア, 駐車場, テラス, 空港送迎, 庭園

マリーナ ラバト スイーツ & アパートメンツに関するよくある質問

マリーナ ラバト スイーツ & アパートメンツでご利用いただける施設は?
マリーナ ラバト スイーツ & アパートメンツにはWi-Fiなどの充実した施設があります(一部有料)。
マリーナ ラバト スイーツ & アパートメンツのチェックイン・チェックアウト時間は?
マリーナ ラバト スイーツ & アパートメンツのチェックインは 開始 15:00 から、チェックアウトは 最終 12:00 までです。
マリーナ ラバト スイーツ & アパートメンツの星の評価は何ですか?
マリーナ ラバト スイーツ & アパートメンツは3.5つ星ホテルです。
マリーナ ラバト スイーツ & アパートメンツの部屋数はいくつですか?
マリーナ ラバト スイーツ & アパートメンツの総客室数は7室です。
マリーナ ラバト スイーツ & アパートメンツでは空港送迎サービスがありますか?
はい、マリーナ ラバト スイーツ & アパートメンツではリクエストに応じて空港送迎サービスをご利用いただけます。詳しくはホテルに直接お問い合わせください。
すべてを見る

マリーナ ラバト スイーツ & アパートメンツの口コミ

7.8
良い!
50 件のレビューより
清潔さ

8.0

快適

8.2

サービス

7.4

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Marina Rabat Suites & Apartments

1ページあたりのレビュー数
20
40
トップレビュー
youssef
icon-ビジネス&レジャー 友人と 一緒に
ビジネス&レジャー 友人と 一緒に
10.0
/10
15週間前にレビューしました

Expedia Group verified review

A beautiful place in a lovely area, conveniently located just a 2-minute walk from the tram stop and about a 10-minute walk to the train station. The neighborhood is quiet and feels very safe. The apartment manager, Youssra, was extremely helpful and provided clear instructions and assistance whenever needed. Thank you for everything.
続きを読む
Karim
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
19週間前にレビューしました

Expedia Group verified review

I highly recommend this apartments.Yousra was great and knowledgeable she provided a great services. The apartment was clean and has a great view.
Atmane
icon-友人&家族 家族旅行
友人&家族 家族旅行
2.0
/10
23週間前にレビューしました

Hotels.com verified review

Room smell like cigarettes. Not the same view as expected. The address is not the same than in the post
Fatoumata
10.0
/10
25週間前にレビューしました

Expedia Group verified review

The room was, the restaurant was very good even though it is around 10mins walking distance. Special thanks to Yusra who went out of his way to make my stay as comfortable as possible. Highly recommended
PAPA MBAYE
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
30週間前にレビューしました

Expedia Group verified review

Staff was pleasant and available. Great view over Rabat, awesole nightly. Just some noisy restaurant underneath the building we were in, was a bit of a problem.
Iyke
icon-レジャー
レジャー
10.0
/10
35週間前にレビューしました

Expedia Group verified review

5 stars Excellent location with security guards ,the apartment is modern with a lot of space and the kitchen is nice too and the living , dining area is spacious ,clean and comfortable and the balcony has nice views and the staff’s are friendly and welcoming and thank you to my host YOUSSRA who was very welcoming and helpful
Jamal
icon-友人&家族 家族旅行
友人&家族 家族旅行
8.0
/10
37週間前にレビューしました

Hotels.com verified review

L’appartement est spacieux et bien conçu mais l’entretien de l’équipement laisse à désirer : néon et ampoule non remplacés, fer à repasser inutilisable, vaisselle non complète, cintres insuffisants (2 au total). C’est dommage.
Chloe
2.0
/10
40週間前にレビューしました

Expedia Group verified review

Room was not available at check in till 7pm even though contract says 3pm and we showed up at 3:30. Lobby not available so receptionist asked us to wait on the street in the sun. She was very rude too.
Abdulla
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
52週間前にレビューしました

Expedia Group verified review

Amazing experience and professional customer service
Abdulla
icon-家族旅行
家族旅行
10.0
/10
52週間前にレビューしました

Expedia Group verified review

Absolutely perfection and good hospitality
aline
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
56週間前にレビューしました

Hotels.com verified review

The marina area of Salé is well located. We booked for the first 2 weeks of April. We arrived at the end of Ramadan which was a statutory holiday. The check in was done very fast and not much information was given to us.all she was interested in was that i leave a good review on booking.She told us that it was a holiday for them today and i felt like i was disturbing her. The apartment was never inspected before the rental. We had water issues in both of the bathroom sinks.and we only had one towel left on the bed. I asked for an extra bath towel and 2 hand towels and i finally got them at 11pm that night. Getting a plumber was also difficult. The apartment is not as described on the hotels.com website. Seems that alot of the furniture was removed, lots of lights didn't work. Patio doors didn't open because handles were missing. We stayed for over 8 days so we were entitled to 2 cleanings. But we never saw a cleaning lady during our stay. The apartment was priced very high considering the amenities..i had never stayed in an apartment that doesn't even give you a starter kit with dishsoap sponge shampoo etc etc no broom or mop to clean up my water on the floor from the leaky sinks. Never had any contact with the lady that booked us in.she never even checked to see if all our issues were resolved. The area is very noisy at night for the scooters racing down the road. The day before we left , i wanted to know where to leave the keys. I was very disappointed with my stay.
続きを読む
Mohammed
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
10.0
/10
66週間前にレビューしました

Expedia Group verified review

Marina Rabat Suites & Apartments is a wonderful place with a fantastic location. The staff is very nice and welcoming, making the stay even more enjoyable. Highly recommend for a great experience.
Jose Manuel
icon-友人&家族 家族旅行
友人&家族 家族旅行
6.0
/10
74週間前にレビューしました

Hotels.com verified review

Hubo poquísima comunicación para poder encontrar el sitio y tener las instrucciones de entrada. Los pisos son amplios y están bien, pero el servicio es mediocre, nos hicieron perder 2 horas para hacer el check in.
Abdul
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
6.0
/10
89週間前にレビューしました

Expedia Group verified review

I recently stayed at Marina Rabat Suites and Apartments, and the experience was far from what I expected. The biggest issue was the air conditioning, which was only available in one bedroom and the living room—not all three bedrooms as we assumed. It wasn’t cooling properly, and despite being told there was a leak, it never got fixed, leaving us uncomfortable day and night. The lack of a fan made it worse. Service was disappointing as well. No one was there to welcome us or provide check-in/check-out instructions; they simply handed over the keys. The cleaning staff seemed uninterested in maintaining the apartment, and when we requested an iron, it took two days to arrive. The apartment itself was spacious and well-decorated, but the location of the on-site restaurant was inconvenient—a 15-minute walk away. The menu lacked variety, felt like fast food rather than traditional Moroccan cuisine, and the service was painfully slow. Meals took over two hours, and items were often missing. Staff were unfriendly, adding to the disappointment. On the last day, despite ordering breakfast in advance, nothing was served, and we were told the restaurant was closed due to staff illness. Overall, the poor air conditioning, inadequate service, and disappointing dining experience overshadowed the apartment’s luxury, and I wouldn’t recommend staying here unless these issues are addressed.
続きを読む
ABDELKADER
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
90週間前にレビューしました

Hotels.com verified review

Je remercie la gérante pour son accueil et sa réactivité. L’appartement est bien équipé et très bien placé. Je recommande vivement.
Sabah
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
92週間前にレビューしました

Hotels.com verified review

Séjour super. Nous étions en famille, l'appartement était très spacieux et propre. Nous étions a proximité de tout. Et pour l option demi pension c était pas mal surtout pour les enfants. Un grand merci a Khadija et Bouchra pour leur professionnalisme 👍
hanane
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
92週間前にレビューしました

Hotels.com verified review

L’endroit parfais appartement spacieux manque juste produit contre les moustiques car nous avons le fleuve en face sinon ras
ALPHA YARIS
icon-友人&家族 家族旅行
友人&家族 家族旅行
6.0
/10
92週間前にレビューしました

Hotels.com verified review

Notre séjour a été convenable pour la famille, le logement est facile d'accès et très proche de la luigne de transport RER.
Sherri
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
6.0
/10
93週間前にレビューしました

Expedia Group verified review

Had to switch apartment the day after. Because it wasn’t what I booked . I had to wait for one to be available .Not all the rooms have lights. There was always problems with something. Internet was very slow, cut off every 15 minutes. TV stations freeze all the time. Toilet was broken. They take their time to respond . Overall the stay wasn’t terrible. I will book this place again. They need to improve and fix those a little things. They need to work on communication. In case of an emergency they will not respond back on time. I gave them three stars Because those a little things that they need to work on.
続きを読む
Issam
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
2.0
/10
102週間前にレビューしました

Expedia Group verified review

The service is the one of amateurs with a bad attitude. I had a reservation to spend the initial portion of my honeymoon at your establishment. I had specifically requested, if possible, a desirable unit with a pleasing view. To my astonishment, upon our arrival, there was no one present to welcome us. Furthermore, the apartment we were assigned faced another building, and we did not receive the half-board dinner and lunch that we had paid for. At first the lady of the restaurant denied us and asked us to wait for a long time while people are being served saying she has no information about our stay later when she came saying that we only have 1 night which is wrong . After 1h of rude behavior we decided to leave . I contacted Khadija, the individual designated as our point of contact, she informed me that all units were fully booked and that the decision-making authority rested solely with the manager, leaving her unable to provide any assistance. For parking at first they asked us to put our car in spot 40 and after 2h they sent us a message saying no we have to move our car to spit 42 . This situation has left us feeling neglected and disregarded, reflecting poorly on the management's concern for customer satisfaction and the delivery of advertised services. Given the lack of responsiveness from the contact person, I will now pursue an official complaint with Expedia
続きを読む
1ページあたりのレビュー数
20
40

ご準備は整いましたか?

すぐに予約しましょう
その他 4 Marina Rabat Suites & Apartments

免責事項

免責事項: 掲載写真はホテルから提供されたものです。Travelokaは写真の正確さについて、一切の責任を負いません。

お探しのものが見つからない場合はこちらをご確認ください。

ラバトにある他の宿泊施設・ホテルを見る
7.8
良い!
50 件のレビューより
清潔さ

8.0

快適

8.2

サービス

7.4

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Marina Rabat Suites & Apartments

1ページあたりのレビュー数
20
40
トップレビュー
youssef
icon-ビジネス&レジャー 友人と 一緒に
ビジネス&レジャー 友人と 一緒に
10.0
/10
15週間前にレビューしました

Expedia Group verified review

A beautiful place in a lovely area, conveniently located just a 2-minute walk from the tram stop and about a 10-minute walk to the train station. The neighborhood is quiet and feels very safe. The apartment manager, Youssra, was extremely helpful and provided clear instructions and assistance whenever needed. Thank you for everything.
続きを読む
Karim
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
19週間前にレビューしました

Expedia Group verified review

I highly recommend this apartments.Yousra was great and knowledgeable she provided a great services. The apartment was clean and has a great view.
Atmane
icon-友人&家族 家族旅行
友人&家族 家族旅行
2.0
/10
23週間前にレビューしました

Hotels.com verified review

Room smell like cigarettes. Not the same view as expected. The address is not the same than in the post
Fatoumata
10.0
/10
25週間前にレビューしました

Expedia Group verified review

The room was, the restaurant was very good even though it is around 10mins walking distance. Special thanks to Yusra who went out of his way to make my stay as comfortable as possible. Highly recommended
PAPA MBAYE
icon-レジャー 家族旅行
レジャー 家族旅行
6.0
/10
30週間前にレビューしました

Expedia Group verified review

Staff was pleasant and available. Great view over Rabat, awesole nightly. Just some noisy restaurant underneath the building we were in, was a bit of a problem.
Iyke
icon-レジャー
レジャー
10.0
/10
35週間前にレビューしました

Expedia Group verified review

5 stars Excellent location with security guards ,the apartment is modern with a lot of space and the kitchen is nice too and the living , dining area is spacious ,clean and comfortable and the balcony has nice views and the staff’s are friendly and welcoming and thank you to my host YOUSSRA who was very welcoming and helpful
Jamal
icon-友人&家族 家族旅行
友人&家族 家族旅行
8.0
/10
37週間前にレビューしました

Hotels.com verified review

L’appartement est spacieux et bien conçu mais l’entretien de l’équipement laisse à désirer : néon et ampoule non remplacés, fer à repasser inutilisable, vaisselle non complète, cintres insuffisants (2 au total). C’est dommage.
Chloe
2.0
/10
40週間前にレビューしました

Expedia Group verified review

Room was not available at check in till 7pm even though contract says 3pm and we showed up at 3:30. Lobby not available so receptionist asked us to wait on the street in the sun. She was very rude too.
Abdulla
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
52週間前にレビューしました

Expedia Group verified review

Amazing experience and professional customer service
Abdulla
icon-家族旅行
家族旅行
10.0
/10
52週間前にレビューしました

Expedia Group verified review

Absolutely perfection and good hospitality
aline
icon-パートナーと 一緒に
パートナーと 一緒に
6.0
/10
56週間前にレビューしました

Hotels.com verified review

The marina area of Salé is well located. We booked for the first 2 weeks of April. We arrived at the end of Ramadan which was a statutory holiday. The check in was done very fast and not much information was given to us.all she was interested in was that i leave a good review on booking.She told us that it was a holiday for them today and i felt like i was disturbing her. The apartment was never inspected before the rental. We had water issues in both of the bathroom sinks.and we only had one towel left on the bed. I asked for an extra bath towel and 2 hand towels and i finally got them at 11pm that night. Getting a plumber was also difficult. The apartment is not as described on the hotels.com website. Seems that alot of the furniture was removed, lots of lights didn't work. Patio doors didn't open because handles were missing. We stayed for over 8 days so we were entitled to 2 cleanings. But we never saw a cleaning lady during our stay. The apartment was priced very high considering the amenities..i had never stayed in an apartment that doesn't even give you a starter kit with dishsoap sponge shampoo etc etc no broom or mop to clean up my water on the floor from the leaky sinks. Never had any contact with the lady that booked us in.she never even checked to see if all our issues were resolved. The area is very noisy at night for the scooters racing down the road. The day before we left , i wanted to know where to leave the keys. I was very disappointed with my stay.
続きを読む
Mohammed
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
10.0
/10
66週間前にレビューしました

Expedia Group verified review

Marina Rabat Suites & Apartments is a wonderful place with a fantastic location. The staff is very nice and welcoming, making the stay even more enjoyable. Highly recommend for a great experience.
Jose Manuel
icon-友人&家族 家族旅行
友人&家族 家族旅行
6.0
/10
74週間前にレビューしました

Hotels.com verified review

Hubo poquísima comunicación para poder encontrar el sitio y tener las instrucciones de entrada. Los pisos son amplios y están bien, pero el servicio es mediocre, nos hicieron perder 2 horas para hacer el check in.
Abdul
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
6.0
/10
89週間前にレビューしました

Expedia Group verified review

I recently stayed at Marina Rabat Suites and Apartments, and the experience was far from what I expected. The biggest issue was the air conditioning, which was only available in one bedroom and the living room—not all three bedrooms as we assumed. It wasn’t cooling properly, and despite being told there was a leak, it never got fixed, leaving us uncomfortable day and night. The lack of a fan made it worse. Service was disappointing as well. No one was there to welcome us or provide check-in/check-out instructions; they simply handed over the keys. The cleaning staff seemed uninterested in maintaining the apartment, and when we requested an iron, it took two days to arrive. The apartment itself was spacious and well-decorated, but the location of the on-site restaurant was inconvenient—a 15-minute walk away. The menu lacked variety, felt like fast food rather than traditional Moroccan cuisine, and the service was painfully slow. Meals took over two hours, and items were often missing. Staff were unfriendly, adding to the disappointment. On the last day, despite ordering breakfast in advance, nothing was served, and we were told the restaurant was closed due to staff illness. Overall, the poor air conditioning, inadequate service, and disappointing dining experience overshadowed the apartment’s luxury, and I wouldn’t recommend staying here unless these issues are addressed.
続きを読む
ABDELKADER
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
90週間前にレビューしました

Hotels.com verified review

Je remercie la gérante pour son accueil et sa réactivité. L’appartement est bien équipé et très bien placé. Je recommande vivement.
Sabah
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
92週間前にレビューしました

Hotels.com verified review

Séjour super. Nous étions en famille, l'appartement était très spacieux et propre. Nous étions a proximité de tout. Et pour l option demi pension c était pas mal surtout pour les enfants. Un grand merci a Khadija et Bouchra pour leur professionnalisme 👍
hanane
icon-友人&家族 家族旅行
友人&家族 家族旅行
10.0
/10
92週間前にレビューしました

Hotels.com verified review

L’endroit parfais appartement spacieux manque juste produit contre les moustiques car nous avons le fleuve en face sinon ras
ALPHA YARIS
icon-友人&家族 家族旅行
友人&家族 家族旅行
6.0
/10
92週間前にレビューしました

Hotels.com verified review

Notre séjour a été convenable pour la famille, le logement est facile d'accès et très proche de la luigne de transport RER.
Sherri
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
6.0
/10
93週間前にレビューしました

Expedia Group verified review

Had to switch apartment the day after. Because it wasn’t what I booked . I had to wait for one to be available .Not all the rooms have lights. There was always problems with something. Internet was very slow, cut off every 15 minutes. TV stations freeze all the time. Toilet was broken. They take their time to respond . Overall the stay wasn’t terrible. I will book this place again. They need to improve and fix those a little things. They need to work on communication. In case of an emergency they will not respond back on time. I gave them three stars Because those a little things that they need to work on.
続きを読む
Issam
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
2.0
/10
102週間前にレビューしました

Expedia Group verified review

The service is the one of amateurs with a bad attitude. I had a reservation to spend the initial portion of my honeymoon at your establishment. I had specifically requested, if possible, a desirable unit with a pleasing view. To my astonishment, upon our arrival, there was no one present to welcome us. Furthermore, the apartment we were assigned faced another building, and we did not receive the half-board dinner and lunch that we had paid for. At first the lady of the restaurant denied us and asked us to wait for a long time while people are being served saying she has no information about our stay later when she came saying that we only have 1 night which is wrong . After 1h of rude behavior we decided to leave . I contacted Khadija, the individual designated as our point of contact, she informed me that all units were fully booked and that the decision-making authority rested solely with the manager, leaving her unable to provide any assistance. For parking at first they asked us to put our car in spot 40 and after 2h they sent us a message saying no we have to move our car to spit 42 . This situation has left us feeling neglected and disregarded, reflecting poorly on the management's concern for customer satisfaction and the delivery of advertised services. Given the lack of responsiveness from the contact person, I will now pursue an official complaint with Expedia
続きを読む
1ページあたりのレビュー数
20
40