마리나 라밧 스위트 & 아파트먼트

(Marina Rabat Suites & Apartments)

Service_apartment
7.8
/10
좋음
리뷰 50개

투숙객 후기 및 리뷰

youssef

10.0
/ 10
A beautiful place in a lovely area, conveniently located just a 2-minute walk from the tram stop and about a 10-minute walk to the train station. The neighborhood is quiet and feels very safe. The apartment manager, Youssra, was extremely helpful and provided clear instructions and assistance whenever needed. Thank you for everything.
번역 보기

Karim

10.0
/ 10
I highly recommend this apartments.Yousra was great and knowledgeable she provided a great services. The apartment was clean and has a great view.
번역 보기

Fatoumata

10.0
/ 10
The room was, the restaurant was very good even though it is around 10mins walking distance. Special thanks to Yusra who went out of his way to make my stay as comfortable as possible. Highly recommended
번역 보기
근처 주요 지역
지도 보기
Marina Bouregreg, Avenue de Fes, 라바트, 라바트-살레-케니트라, 모로코

주요 시설

자세히 읽기
WiFi
살레(바브 라므리사)에 위치
자세히 읽기
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마리나 라밧 스위트 & 아파트먼트 주변

Marina Bouregreg, Avenue de Fes, 라바트, 라바트-살레-케니트라, 모로코
더 많은 장소 검색
외관 Marina Rabat Suites & Apartments
외관 2 Marina Rabat Suites & Apartments

마리나 라밧 스위트 & 아파트먼트 자세히 알아보기

General


살레(바브 라므리사)에 위치

Location


살레(바브 라므리사)에 위치한 마리나 라밧 스위트 & 아파트먼트에 머무실 경우 10분 정도 걸으면 마리나 부레그레그 살레 및 살레 시티 비치에 가실 수 있습니다. 이 해변 아파트식 호텔에서 그랑 모스크 & 메데르사까지는 1.6km 떨어져 있으며, 1.8km 거리에는 알 보르즈도 있습니다.

Attractions


거리는 0.1km 단위로 최대한 가깝게 표시됩니다.

마리나 부레그레그 살레 - 0.7km
살레 시티 비치 - 0.8km
그랑 모스크 & 메데르사 - 1.5km
뤼 데 콩슐 - 1.6km
대모스크 - 1.6km
안달루시안 정원 - 1.7km
국립 보석 박물관 - 1.8km
세계 인형 전시회 - 1.8km
라바트 그랜드 극장 - 1.9km
알 보르즈 - 1.9km
우다이아 문 - 1.9km
아트 갤러리 밀루디 누이가 - 2km
하산 타워 - 2km
플라트포름 뒤 세마포어 - 2.1km
라바트 비치 - 2.1km

가장 가까운 공항:
살레 공항 (RBA) - 8km
모하메드 V 공항 (CMN) - 119.7km

Facilities


테라스 및 정원 전망을 감상하고 무료 무선 인터넷 등의 편의 시설/서비스를 이용하실 수 있습니다.

Business Facilities


직원이 있는 프런트 데스크는 정해진 시간에 운영됩니다. 별도 요금으로 왕복 공항 셔틀을 이용하실 수 있고 무료 셀프 주차도 시설 내에서 이용 가능합니다.

Dining


아파트식 호텔에 있는 레스토랑에 들러 점심 식사, 저녁 식사를 즐겨보세요. 이용 가능한 또 다른 다이닝 옵션으로는 커피숍/카페 및 룸서비스(이용 시간 제한) 등이 있습니다.

Rooms


에어컨이 설치된 7개의 객실에는 벽난로 및 평면 TV도 갖추어져 있어 편하게 머무실 수 있습니다. 주방에는 대용량 냉장고, 오븐, 쿡탑 등이 갖추어져 있습니다. 무료 무선 인터넷을 이용하실 수 있으며 위성 채널 프로그램도 구비되어 있어 지루하지 않게 시간을 보내실 수 있습니다. 편의 시설/서비스로는 전자레인지 및 커피/티 메이커 등이 있으며 객실 정돈 서비스는 정해진 횟수로 제공됩니다.

마리나 라밧 스위트 & 아파트먼트 편의 시설 및 주요 서비스

공용 공간 Marina Rabat Suites & Apartments
공용 공간
외관 Marina Rabat Suites & Apartments
외관
기타 Marina Rabat Suites & Apartments
기타

기본 시설

  • 흡연 구역
  • 주차
  • 테라스

교통

  • 공항 이동 서비스

부대 시설

  • 정원

인터넷

  • 무료 Wifi

호텔 서비스

  • 다국어 구사 직원

마리나 라밧 스위트 & 아파트먼트 투숙 정책 및 주의 사항

체크인/체크아웃 시간

체크인:
부터 15:00
체크아웃:
이전 12:00

  • 신용카드로 결제하시는 경우 3%의 추가 요금이 부과됩니다.

위 목록에 명시되지 않은 다른 항목이 있을 수 있습니다. 요금 및 보증금은 세전 금액일 수 있으며 변경될 수 있습니다.

Pets Not Allowed

법인 호스트/관리자, 유아용 침대 이용 불가, 간이/추가 침대 이용 불가

일반 정보

인기 부대 시설
WiFi
체크인/체크아웃 시간
15:00부터 - 12:00까지
마리나 라밧 스위트 & 아파트먼트에서 이용 가능 객실
7
마리나 라밧 스위트 & 아파트먼트 객실 내 편의 시설
흡연 구역, 주차, 테라스, 공항 이동 서비스, 정원

마리나 라밧 스위트 & 아파트먼트 에서 자주 묻는 질문

마리나 라밧 스위트 & 아파트먼트에서 어떤 시설을 이용할 수 있나요?
마리나 라밧 스위트 & 아파트먼트에는 WiFi 같은 최고의 시설이 있습니다.(일부는 추가 비용이 발생할 수 있습니다)
마리나 라밧 스위트 & 아파트먼트의 일반적인 체크인 & 체크아웃 시간은 어떻게 되나요?
마리나 라밧 스위트 & 아파트먼트의 표준 체크인 시간은 부터 15:00부터고, 체크아웃 마감시간은 이전 12:00까지입니다.
마리나 라밧 스위트 & 아파트먼트의 별점은 어떻게 되나요?
마리나 라밧 스위트 & 아파트먼트은(는) 3.5성급 호텔입니다.
마리나 라밧 스위트 & 아파트먼트에는 몇 개의 객실이 있나요?
마리나 라밧 스위트 & 아파트먼트에는 총 7개의 객실이 있습니다.
마리나 라밧 스위트 & 아파트먼트에서 공항 셔틀 서비스를 제공하나요?
예, 마리나 라밧 스위트 & 아파트먼트은(는) 요청 시 공항 픽업 서비스를 제공합니다. 자세한 사항은 호텔에 직접 확인해 주세요.
모두 보기

더 많은 마리나 라밧 스위트 & 아파트먼트 고객 후기

7.8
좋음
리뷰 50개
청결

8.0

편안함

8.2

서비스

7.4

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Marina Rabat Suites & Apartments

페이지당 리뷰 수
20
40
상위 리뷰
youssef
icon-비즈니스 및 여가 친구와 함께
비즈니스 및 여가 친구와 함께
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

A beautiful place in a lovely area, conveniently located just a 2-minute walk from the tram stop and about a 10-minute walk to the train station. The neighborhood is quiet and feels very safe. The apartment manager, Youssra, was extremely helpful and provided clear instructions and assistance whenever needed. Thank you for everything.
자세히 읽기
Karim
icon-여가 파트너와 함께
여가 파트너와 함께
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

I highly recommend this apartments.Yousra was great and knowledgeable she provided a great services. The apartment was clean and has a great view.
Atmane
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
2.0
/10
23주 전에 리뷰함

Hotels.com verified review

Room smell like cigarettes. Not the same view as expected. The address is not the same than in the post
Fatoumata
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

The room was, the restaurant was very good even though it is around 10mins walking distance. Special thanks to Yusra who went out of his way to make my stay as comfortable as possible. Highly recommended
PAPA MBAYE
icon-여가 가족 휴가
여가 가족 휴가
6.0
/10
30주 전에 리뷰함

Expedia Group verified review

Staff was pleasant and available. Great view over Rabat, awesole nightly. Just some noisy restaurant underneath the building we were in, was a bit of a problem.
Iyke
icon-여가
여가
10.0
/10
35주 전에 리뷰함

Expedia Group verified review

5 stars Excellent location with security guards ,the apartment is modern with a lot of space and the kitchen is nice too and the living , dining area is spacious ,clean and comfortable and the balcony has nice views and the staff’s are friendly and welcoming and thank you to my host YOUSSRA who was very welcoming and helpful
Jamal
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
8.0
/10
37주 전에 리뷰함

Hotels.com verified review

L’appartement est spacieux et bien conçu mais l’entretien de l’équipement laisse à désirer : néon et ampoule non remplacés, fer à repasser inutilisable, vaisselle non complète, cintres insuffisants (2 au total). C’est dommage.
Chloe
2.0
/10
40주 전에 리뷰함

Expedia Group verified review

Room was not available at check in till 7pm even though contract says 3pm and we showed up at 3:30. Lobby not available so receptionist asked us to wait on the street in the sun. She was very rude too.
Abdulla
icon-여가 가족 휴가
여가 가족 휴가
10.0
/10
52주 전에 리뷰함

Expedia Group verified review

Amazing experience and professional customer service
Abdulla
icon-가족 휴가
가족 휴가
10.0
/10
52주 전에 리뷰함

Expedia Group verified review

Absolutely perfection and good hospitality
aline
icon-파트너와 함께
파트너와 함께
6.0
/10
56주 전에 리뷰함

Hotels.com verified review

The marina area of Salé is well located. We booked for the first 2 weeks of April. We arrived at the end of Ramadan which was a statutory holiday. The check in was done very fast and not much information was given to us.all she was interested in was that i leave a good review on booking.She told us that it was a holiday for them today and i felt like i was disturbing her. The apartment was never inspected before the rental. We had water issues in both of the bathroom sinks.and we only had one towel left on the bed. I asked for an extra bath towel and 2 hand towels and i finally got them at 11pm that night. Getting a plumber was also difficult. The apartment is not as described on the hotels.com website. Seems that alot of the furniture was removed, lots of lights didn't work. Patio doors didn't open because handles were missing. We stayed for over 8 days so we were entitled to 2 cleanings. But we never saw a cleaning lady during our stay. The apartment was priced very high considering the amenities..i had never stayed in an apartment that doesn't even give you a starter kit with dishsoap sponge shampoo etc etc no broom or mop to clean up my water on the floor from the leaky sinks. Never had any contact with the lady that booked us in.she never even checked to see if all our issues were resolved. The area is very noisy at night for the scooters racing down the road. The day before we left , i wanted to know where to leave the keys. I was very disappointed with my stay.
자세히 읽기
Mohammed
icon-여가 아이와 함께
여가 아이와 함께
10.0
/10
66주 전에 리뷰함

Expedia Group verified review

Marina Rabat Suites & Apartments is a wonderful place with a fantastic location. The staff is very nice and welcoming, making the stay even more enjoyable. Highly recommend for a great experience.
Jose Manuel
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
6.0
/10
74주 전에 리뷰함

Hotels.com verified review

Hubo poquísima comunicación para poder encontrar el sitio y tener las instrucciones de entrada. Los pisos son amplios y están bien, pero el servicio es mediocre, nos hicieron perder 2 horas para hacer el check in.
Abdul
icon-여가 아이와 함께
여가 아이와 함께
6.0
/10
90주 전에 리뷰함

Expedia Group verified review

I recently stayed at Marina Rabat Suites and Apartments, and the experience was far from what I expected. The biggest issue was the air conditioning, which was only available in one bedroom and the living room—not all three bedrooms as we assumed. It wasn’t cooling properly, and despite being told there was a leak, it never got fixed, leaving us uncomfortable day and night. The lack of a fan made it worse. Service was disappointing as well. No one was there to welcome us or provide check-in/check-out instructions; they simply handed over the keys. The cleaning staff seemed uninterested in maintaining the apartment, and when we requested an iron, it took two days to arrive. The apartment itself was spacious and well-decorated, but the location of the on-site restaurant was inconvenient—a 15-minute walk away. The menu lacked variety, felt like fast food rather than traditional Moroccan cuisine, and the service was painfully slow. Meals took over two hours, and items were often missing. Staff were unfriendly, adding to the disappointment. On the last day, despite ordering breakfast in advance, nothing was served, and we were told the restaurant was closed due to staff illness. Overall, the poor air conditioning, inadequate service, and disappointing dining experience overshadowed the apartment’s luxury, and I wouldn’t recommend staying here unless these issues are addressed.
자세히 읽기
ABDELKADER
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
90주 전에 리뷰함

Hotels.com verified review

Je remercie la gérante pour son accueil et sa réactivité. L’appartement est bien équipé et très bien placé. Je recommande vivement.
Sabah
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
92주 전에 리뷰함

Hotels.com verified review

Séjour super. Nous étions en famille, l'appartement était très spacieux et propre. Nous étions a proximité de tout. Et pour l option demi pension c était pas mal surtout pour les enfants. Un grand merci a Khadija et Bouchra pour leur professionnalisme 👍
hanane
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
10.0
/10
92주 전에 리뷰함

Hotels.com verified review

L’endroit parfais appartement spacieux manque juste produit contre les moustiques car nous avons le fleuve en face sinon ras
ALPHA YARIS
icon-친구 및 가족 가족 휴가
친구 및 가족 가족 휴가
6.0
/10
92주 전에 리뷰함

Hotels.com verified review

Notre séjour a été convenable pour la famille, le logement est facile d'accès et très proche de la luigne de transport RER.
Sherri
icon-여가 아이와 함께
여가 아이와 함께
6.0
/10
93주 전에 리뷰함

Expedia Group verified review

Had to switch apartment the day after. Because it wasn’t what I booked . I had to wait for one to be available .Not all the rooms have lights. There was always problems with something. Internet was very slow, cut off every 15 minutes. TV stations freeze all the time. Toilet was broken. They take their time to respond . Overall the stay wasn’t terrible. I will book this place again. They need to improve and fix those a little things. They need to work on communication. In case of an emergency they will not respond back on time. I gave them three stars Because those a little things that they need to work on.
자세히 읽기
Issam
icon-여가 파트너와 함께
여가 파트너와 함께
2.0
/10
102주 전에 리뷰함

Expedia Group verified review

The service is the one of amateurs with a bad attitude. I had a reservation to spend the initial portion of my honeymoon at your establishment. I had specifically requested, if possible, a desirable unit with a pleasing view. To my astonishment, upon our arrival, there was no one present to welcome us. Furthermore, the apartment we were assigned faced another building, and we did not receive the half-board dinner and lunch that we had paid for. At first the lady of the restaurant denied us and asked us to wait for a long time while people are being served saying she has no information about our stay later when she came saying that we only have 1 night which is wrong . After 1h of rude behavior we decided to leave . I contacted Khadija, the individual designated as our point of contact, she informed me that all units were fully booked and that the decision-making authority rested solely with the manager, leaving her unable to provide any assistance. For parking at first they asked us to put our car in spot 40 and after 2h they sent us a message saying no we have to move our car to spit 42 . This situation has left us feeling neglected and disregarded, reflecting poorly on the management's concern for customer satisfaction and the delivery of advertised services. Given the lack of responsiveness from the contact person, I will now pursue an official complaint with Expedia
자세히 읽기
페이지당 리뷰 수
20
40

충분히 살펴보셨나요?

호텔 예약
기타 4 Marina Rabat Suites & Apartments

주의 사항 안내

안내된 사진은 호텔로부터 제공된 사진으로 실제 모습은 다를 수 있습니다. 트래블로카는 사진과 실제 현장의 차이점에 대해 책임지지 않습니다.

트래블로카코리아 유한회사 | 사업자등록번호: 291-86-03397 | 대표자명: LOOI YUNG JOSHUA (루이융조슈아) | 주소: 서울특별시 강남구 테헤란로 431, 5층 5008호 (삼성동) | 한국 콜센터 (월요일~금요일, 오전 9시~오후 6시 (GMT+9) 운영): +82 70 5234 2354 | 이메일: cs@traveloka.com |통신판매업신고번호: 제 2025-서울강남-02676호 |관광사업자 등록번호: 제2025-48호
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7.8
좋음
리뷰 50개
청결

8.0

편안함

8.2

서비스

7.4

정렬 기준
가장 관련성 높은
리뷰 설정
기본

실제 이용 고객 리뷰 Marina Rabat Suites & Apartments

페이지당 리뷰 수
20
40
상위 리뷰
youssef
icon-비즈니스 및 여가 친구와 함께
비즈니스 및 여가 친구와 함께
10.0
/10
15주 전에 리뷰함

Expedia Group verified review

A beautiful place in a lovely area, conveniently located just a 2-minute walk from the tram stop and about a 10-minute walk to the train station. The neighborhood is quiet and feels very safe. The apartment manager, Youssra, was extremely helpful and provided clear instructions and assistance whenever needed. Thank you for everything.
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Karim
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여가 파트너와 함께
10.0
/10
19주 전에 리뷰함

Expedia Group verified review

I highly recommend this apartments.Yousra was great and knowledgeable she provided a great services. The apartment was clean and has a great view.
Atmane
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친구 및 가족 가족 휴가
2.0
/10
23주 전에 리뷰함

Hotels.com verified review

Room smell like cigarettes. Not the same view as expected. The address is not the same than in the post
Fatoumata
10.0
/10
26주 전에 리뷰함

Expedia Group verified review

The room was, the restaurant was very good even though it is around 10mins walking distance. Special thanks to Yusra who went out of his way to make my stay as comfortable as possible. Highly recommended
PAPA MBAYE
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여가 가족 휴가
6.0
/10
30주 전에 리뷰함

Expedia Group verified review

Staff was pleasant and available. Great view over Rabat, awesole nightly. Just some noisy restaurant underneath the building we were in, was a bit of a problem.
Iyke
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여가
10.0
/10
35주 전에 리뷰함

Expedia Group verified review

5 stars Excellent location with security guards ,the apartment is modern with a lot of space and the kitchen is nice too and the living , dining area is spacious ,clean and comfortable and the balcony has nice views and the staff’s are friendly and welcoming and thank you to my host YOUSSRA who was very welcoming and helpful
Jamal
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친구 및 가족 가족 휴가
8.0
/10
37주 전에 리뷰함

Hotels.com verified review

L’appartement est spacieux et bien conçu mais l’entretien de l’équipement laisse à désirer : néon et ampoule non remplacés, fer à repasser inutilisable, vaisselle non complète, cintres insuffisants (2 au total). C’est dommage.
Chloe
2.0
/10
40주 전에 리뷰함

Expedia Group verified review

Room was not available at check in till 7pm even though contract says 3pm and we showed up at 3:30. Lobby not available so receptionist asked us to wait on the street in the sun. She was very rude too.
Abdulla
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여가 가족 휴가
10.0
/10
52주 전에 리뷰함

Expedia Group verified review

Amazing experience and professional customer service
Abdulla
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가족 휴가
10.0
/10
52주 전에 리뷰함

Expedia Group verified review

Absolutely perfection and good hospitality
aline
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파트너와 함께
6.0
/10
56주 전에 리뷰함

Hotels.com verified review

The marina area of Salé is well located. We booked for the first 2 weeks of April. We arrived at the end of Ramadan which was a statutory holiday. The check in was done very fast and not much information was given to us.all she was interested in was that i leave a good review on booking.She told us that it was a holiday for them today and i felt like i was disturbing her. The apartment was never inspected before the rental. We had water issues in both of the bathroom sinks.and we only had one towel left on the bed. I asked for an extra bath towel and 2 hand towels and i finally got them at 11pm that night. Getting a plumber was also difficult. The apartment is not as described on the hotels.com website. Seems that alot of the furniture was removed, lots of lights didn't work. Patio doors didn't open because handles were missing. We stayed for over 8 days so we were entitled to 2 cleanings. But we never saw a cleaning lady during our stay. The apartment was priced very high considering the amenities..i had never stayed in an apartment that doesn't even give you a starter kit with dishsoap sponge shampoo etc etc no broom or mop to clean up my water on the floor from the leaky sinks. Never had any contact with the lady that booked us in.she never even checked to see if all our issues were resolved. The area is very noisy at night for the scooters racing down the road. The day before we left , i wanted to know where to leave the keys. I was very disappointed with my stay.
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Mohammed
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여가 아이와 함께
10.0
/10
66주 전에 리뷰함

Expedia Group verified review

Marina Rabat Suites & Apartments is a wonderful place with a fantastic location. The staff is very nice and welcoming, making the stay even more enjoyable. Highly recommend for a great experience.
Jose Manuel
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친구 및 가족 가족 휴가
6.0
/10
74주 전에 리뷰함

Hotels.com verified review

Hubo poquísima comunicación para poder encontrar el sitio y tener las instrucciones de entrada. Los pisos son amplios y están bien, pero el servicio es mediocre, nos hicieron perder 2 horas para hacer el check in.
Abdul
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여가 아이와 함께
6.0
/10
90주 전에 리뷰함

Expedia Group verified review

I recently stayed at Marina Rabat Suites and Apartments, and the experience was far from what I expected. The biggest issue was the air conditioning, which was only available in one bedroom and the living room—not all three bedrooms as we assumed. It wasn’t cooling properly, and despite being told there was a leak, it never got fixed, leaving us uncomfortable day and night. The lack of a fan made it worse. Service was disappointing as well. No one was there to welcome us or provide check-in/check-out instructions; they simply handed over the keys. The cleaning staff seemed uninterested in maintaining the apartment, and when we requested an iron, it took two days to arrive. The apartment itself was spacious and well-decorated, but the location of the on-site restaurant was inconvenient—a 15-minute walk away. The menu lacked variety, felt like fast food rather than traditional Moroccan cuisine, and the service was painfully slow. Meals took over two hours, and items were often missing. Staff were unfriendly, adding to the disappointment. On the last day, despite ordering breakfast in advance, nothing was served, and we were told the restaurant was closed due to staff illness. Overall, the poor air conditioning, inadequate service, and disappointing dining experience overshadowed the apartment’s luxury, and I wouldn’t recommend staying here unless these issues are addressed.
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ABDELKADER
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친구 및 가족 가족 휴가
10.0
/10
90주 전에 리뷰함

Hotels.com verified review

Je remercie la gérante pour son accueil et sa réactivité. L’appartement est bien équipé et très bien placé. Je recommande vivement.
Sabah
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친구 및 가족 가족 휴가
10.0
/10
92주 전에 리뷰함

Hotels.com verified review

Séjour super. Nous étions en famille, l'appartement était très spacieux et propre. Nous étions a proximité de tout. Et pour l option demi pension c était pas mal surtout pour les enfants. Un grand merci a Khadija et Bouchra pour leur professionnalisme 👍
hanane
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친구 및 가족 가족 휴가
10.0
/10
92주 전에 리뷰함

Hotels.com verified review

L’endroit parfais appartement spacieux manque juste produit contre les moustiques car nous avons le fleuve en face sinon ras
ALPHA YARIS
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친구 및 가족 가족 휴가
6.0
/10
92주 전에 리뷰함

Hotels.com verified review

Notre séjour a été convenable pour la famille, le logement est facile d'accès et très proche de la luigne de transport RER.
Sherri
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여가 아이와 함께
6.0
/10
93주 전에 리뷰함

Expedia Group verified review

Had to switch apartment the day after. Because it wasn’t what I booked . I had to wait for one to be available .Not all the rooms have lights. There was always problems with something. Internet was very slow, cut off every 15 minutes. TV stations freeze all the time. Toilet was broken. They take their time to respond . Overall the stay wasn’t terrible. I will book this place again. They need to improve and fix those a little things. They need to work on communication. In case of an emergency they will not respond back on time. I gave them three stars Because those a little things that they need to work on.
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Issam
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여가 파트너와 함께
2.0
/10
102주 전에 리뷰함

Expedia Group verified review

The service is the one of amateurs with a bad attitude. I had a reservation to spend the initial portion of my honeymoon at your establishment. I had specifically requested, if possible, a desirable unit with a pleasing view. To my astonishment, upon our arrival, there was no one present to welcome us. Furthermore, the apartment we were assigned faced another building, and we did not receive the half-board dinner and lunch that we had paid for. At first the lady of the restaurant denied us and asked us to wait for a long time while people are being served saying she has no information about our stay later when she came saying that we only have 1 night which is wrong . After 1h of rude behavior we decided to leave . I contacted Khadija, the individual designated as our point of contact, she informed me that all units were fully booked and that the decision-making authority rested solely with the manager, leaving her unable to provide any assistance. For parking at first they asked us to put our car in spot 40 and after 2h they sent us a message saying no we have to move our car to spit 42 . This situation has left us feeling neglected and disregarded, reflecting poorly on the management's concern for customer satisfaction and the delivery of advertised services. Given the lack of responsiveness from the contact person, I will now pursue an official complaint with Expedia
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