ペスタナ CR7 マラケシュ

People are great they respond to every need costumers ask them. Amazing

Peu concerné par les clients

Ac fungerade inte

Perfect, great room, service and food. Especially liked the breakfast they made for me to take to the airport at 5am,

The room was beautiful, spacious, super luxury and my views were amazing 👏 Special thanks to all the staff for ensuring my stay was comfortable and I had everything I needed. Thanks to Sana and Abdelali and everyone including the lovely ladies at the spa for taking such good care of me and making me feel at home. Will be sure to stay here again when I return to Marrakech

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My first stay at Pestana CR7 left a fantastic impression. The hotel is exceptionally clean, and the location couldn’t be better. What truly stood out, though, was the staff. Every single person—from the doorman to the restaurant team—was genuinely friendly and welcoming. They greet you with a smile every time, and it creates such a positive atmosphere. The breakfast buffet was excellent, and I want to highlight Reda, one of the waiters. He was incredibly professional, warm, and clearly passionate about what he does. His service elevated the whole experience. Another moment that really touched me was seeing Reda help an elderly man with a disability stand up from his seat. He did it with such care, patience, and respect, making sure the gentleman was steady before letting go. It was a small gesture, but it spoke volumes about the heart and culture of this hotel. Overall, I’m just happy I stayed here and witnessed this level of kindness and professionalism.

Location and staff!

Verblijf was super fijn.

Amazing hotel staff very professional

Huoneessa oli paljon muurahaisia, keittiö ja mikro, mutta ei lautasia tai aterimia, ei roskakoria keittiössä, ei pussia pyykeille, ei kynää millä kirjoittaa, pyykkien takaisinsaanti kesti 28,5h. Osa henkilökunnasta arogantteja. Uima-allasalueen ovi suljettu klo 18, kun aukiolo ovessa selkeästi kirjoitettu klo 19 asti. Erittäin suuri melu klo 24 asti. Huoneen lattia kypruinen. Ei ole millään tavalla 4 tähden arvoinen hotelli.

Room was very cold no heating. Evenings were cold. Staff were not very friendly but ok. They helped when asked but no one really came forward to take care of you. Our phone didn’t work in our room so we had to keep asking staff outside the room to help. When we checked in we got an upgrade which was nice.

Located near several restaurants and shopping stores. The Ménara Mall is about a 20 minute walk away. There is also a great coffee shop next door. And this hotel was a pick up stop for all the activities we chose that offered transportation.

Comfortable room except the AC did not work very well.

Sorry not much to tell I was in & out, few hours sleep...

Hotel au coeur de la ville avec le décor marocain mais les prestations hoteliere d'un grand hotel européen avec la serviabilité et la gentillesse des marocains qui y travaillent. Hotel de grande classe luxueux Seul petit point negatif l'espace piscine meriterai d'être plus grand pour le standing et la capacité de l'hotel en terme d'affluence. MERCI pour ce sejour magnifique

Other than the loud nightlife, enjoyed every second. Room was clean, had everything we needed and staff was pleasant..

Bonjour, Je tiens à exprimer ma profonde déception concernant la qualité du service, et en particulier la négligence de certains membres du personnel. Cela me peine de le dire, car je sais que beaucoup d’entre eux sont souriants et serviables. Cependant, il est regrettable de constater que l’apparence semble jouer un rôle important dans la manière dont les clients sont traités. Certains employés adoptent une attitude presque soumise envers certaines personnes perçues comme « étrangères », tandis que d'autres, pourtant Marocains résidant à l’étranger (MRE), sont parfois traités avec désinvolture, voire déconsidération, simplement parce qu’ils sont discrets et simples dans leur manière d’être. Cette différence de traitement est extrêmement décevante et inacceptable. Par ailleurs, l’état de la salle de sport laisse également à désirer : plusieurs tapis de course ne fonctionnent pas correctement, ce qui est très insatisfaisant. Je tiens malgré tout à remercier chaleureusement Karim et Hamza pour leur bienveillance, leur écoute et leurs excuses suite à l’inconfort que j’ai pu ressentir. Leur professionnalisme mérite d’être souligné.

Excellent, personnel au soin réception ménage etc au top je recommande.

Nice place