เพสตานา CR7 มาร์ราเกช

Amazing hotel staff very professional

Huoneessa oli paljon muurahaisia, keittiö ja mikro, mutta ei lautasia tai aterimia, ei roskakoria keittiössä, ei pussia pyykeille, ei kynää millä kirjoittaa, pyykkien takaisinsaanti kesti 28,5h. Osa henkilökunnasta arogantteja. Uima-allasalueen ovi suljettu klo 18, kun aukiolo ovessa selkeästi kirjoitettu klo 19 asti. Erittäin suuri melu klo 24 asti. Huoneen lattia kypruinen. Ei ole millään tavalla 4 tähden arvoinen hotelli.

Room was very cold no heating. Evenings were cold. Staff were not very friendly but ok. They helped when asked but no one really came forward to take care of you. Our phone didn’t work in our room so we had to keep asking staff outside the room to help. When we checked in we got an upgrade which was nice.

Located near several restaurants and shopping stores. The Ménara Mall is about a 20 minute walk away. There is also a great coffee shop next door. And this hotel was a pick up stop for all the activities we chose that offered transportation.

Comfortable room except the AC did not work very well.

Sorry not much to tell I was in & out, few hours sleep...

Hotel au coeur de la ville avec le décor marocain mais les prestations hoteliere d'un grand hotel européen avec la serviabilité et la gentillesse des marocains qui y travaillent. Hotel de grande classe luxueux Seul petit point negatif l'espace piscine meriterai d'être plus grand pour le standing et la capacité de l'hotel en terme d'affluence. MERCI pour ce sejour magnifique

Other than the loud nightlife, enjoyed every second. Room was clean, had everything we needed and staff was pleasant..

Bonjour, Je tiens à exprimer ma profonde déception concernant la qualité du service, et en particulier la négligence de certains membres du personnel. Cela me peine de le dire, car je sais que beaucoup d’entre eux sont souriants et serviables. Cependant, il est regrettable de constater que l’apparence semble jouer un rôle important dans la manière dont les clients sont traités. Certains employés adoptent une attitude presque soumise envers certaines personnes perçues comme « étrangères », tandis que d'autres, pourtant Marocains résidant à l’étranger (MRE), sont parfois traités avec désinvolture, voire déconsidération, simplement parce qu’ils sont discrets et simples dans leur manière d’être. Cette différence de traitement est extrêmement décevante et inacceptable. Par ailleurs, l’état de la salle de sport laisse également à désirer : plusieurs tapis de course ne fonctionnent pas correctement, ce qui est très insatisfaisant. Je tiens malgré tout à remercier chaleureusement Karim et Hamza pour leur bienveillance, leur écoute et leurs excuses suite à l’inconfort que j’ai pu ressentir. Leur professionnalisme mérite d’être souligné.

Excellent, personnel au soin réception ménage etc au top je recommande.

Nice place

The hotel was amazing in location, service, cleanliness, size of the rooms, breakfast and cooperative of the staff.

Perfect!

It was our first time at Morocco and based on the online pictures the Pestana CR7 was not what we thought it was. To start the AC was poorly working in our room and for the most part it smelled like smoke. To add the bathroom door was a clear glass bathroom door giving you no privacy at all. I seriously expected more for the price and for the person who owns it.

Overall we enjoyed our stay. Upon request the staff changed our rooms to a quieter area. Rooms are spacious. Bedding is good. The hotel is hanging on to its “modern” past but now needs to update. Breakfast was good. Nice upscale area and plenty of places to shop and eat, Good place

Incrível, muito bem localizado, silencioso, atendimento espetacular, excelente café da manhã

Bien

Excellent breakfast

Hotel confortável, café da manhã com bastante opção mas esperava mais por ser um 5 estrelas. Não achei o quarto tão aconchegante, apesar da cama ser muito boa, e o banheiro era pequeno. A academia tinha pouco equipamento. No entanto, o complexo onde o hotel fica tem bastante opção de lojas e restaurantes.

Por ser da rede pestana, criamos uma expectativa grande, mas nos surpreendeu de forma negativa.Os quartos que ficamos parecia um flat sem móveis, banheiro extremamente pequeno e sem muito conforto, ame noites sem qualidade, a porta do meu quarto não trancava, o café da amanhã bom e bem sortido, funcionários solícitos e educados.