ホテル マンション

アムステルダムの素晴らしい景観の一部に滞在するという経験ができるホテルでした。 私たちの泊まった部屋は三角屋根の伝統的なオランダ建築の屋根裏部屋で、細長い間取りながらも十分なスペースがあり、清潔でよく手入れされた部屋で心地よく過ごせました。部屋に上がるにはエレベーターを降りてから更に階段(とても狭い！)を2つ上らなければなりませんでしたが、荷物の上げ下ろしはスタッフが手伝ってくれたので問題はありませんでした。 むしろ、その不便ささえ、まるで17世紀のオランダの生活を体験しているような珍しい経験に思えてとても楽しかったです。英語が苦手な私たちでしたが、フロントのスタッフはとても優しく、根気強く対応してくれたのもありがたかったです。

チェックイン前に荷物を預かってもらおうと行くと、すぐに予約確認と荷物預かりをスタッフから申し出てくださり、スムーズに観光にでることができました。中央駅や旧教会からすぐで便利な場所でした。

何も詫びを言われず他のホテルに回されました。 タクシーを呼んでくれたのですが、タクシー代も払わされました。

A good access to the city center, but the price is high when you consider what this 3 star hotel offers. The toilet smells all the time. I dont understand why the pillows are small, the size of cushions!

The hotel is very nicely situated with perfect walking distance to everything. The room was quiet and nice. Most of the staff were very kind and friendly, however, the man checking us in was rude, unhelpful and made it seem as if we were a nuisance. It's a shame to have to write, because the rest of the staff were very nice, but truly, I've never before been met with such behaviour from staff at a hotel, anywhere in the world.

Chambre correct ( en pente ) Isolation à revoir on n’entend vraiment tout Climatisation non réviser depuis plusieurs années ( l’état du ventilo 😐) Pas de frigo

It’s perfect for a short trip

Super

Clouse to the Central Station.

The room was abit cold at night and the tv would only go on one channel

Room was clean and staff nice. Lication great for ciry and station. Only issue was the bed covers were ripped and the wall vent was held on with cellotape.

Responsive and personable staff; calming classical music in the lobby

Location, room amenities, helpful staff

À part les quelques connards qui ont déclenché l’alarme incendie à cinq reprises durant la dernière nuit du séjour, l’hôtel est top. A pieds de la gare centrale et du centre d’Amsterdam. Check in / check out facile, chambre propre et sympathique, douche avec une bonne pression. L’équipe de ménage était très gentille.

From entering the door to check in to check out. I felt like a valued guest. Thanks to all the staff, we loved this hotel. Customer service is amazing

My stay here was ok. The staff was friendly but the hotel itself was not something to get excited about. The first night there our friends had to move rooms because their room lost power. The second day we lost hot water. We didn’t get hot water back until 2 days before we left. They were nice enough to walk us to a near by hotel to shower with hot water but still, it wasn’t ideal when your on a vacation. They had a water leak somewhere and it made the hallways smell extremely bad. Like rotted old wood. We were given a refund of 1 night only. We should have been offered a new hotel to stay at or a refund of 3 nights total since that’s how long the hot water was off for. I understand things happen and some are uncontrollable but when your guests have traveled across the world to visit , you should find a way to make it more accommodating for them.

We enjoyed this hotel and the area.

Quick check-in, friendly staff, good location. On first inspection of room, was clean and tidy but unfortunately a couple days in, noticed blood on the sheets, then had numerous bites on me and my husband from bed bugs. I did not expect this from a superior room and the price I paid as it was quite expensive, this has spoilt our stay, which is a shame as we had such a lovely time so far, glad to be home now in our bed but still very itchy.

Easy online check in. Lady on reception in the evening was very friendly, gentleman in the morning, not so. Room was comfortable and shower room was modern. No noise, which was unexpected, considering location. Had a kettle and 2 English tea bags, no milk or sugar. Vending machine in reception, should you want a water, was cash only.

The staff was very helpful. Location was great. Room was very quiet and comfortable. We enjoyed our stay.