EG プライベートハウス - BGC アップタウン

朝食が付いてきました。 コンシェルジュがとても親切です。チェックアウト時に大切な荷物を部屋に忘れてしまいましたが、後日問い合わせると、荷物を保管してくれていて、無事に受け取ることができました。とても親切で良い体験をすることができました。ありがとうございます！

Normal condominium stay. at front of mitsukoshi. no service for change the towel and bed sheets.

This place was fantastic! I’m eagerly looking forward to returning and staying again. The host was incredibly friendly and welcoming..

Two of the rooms were kind of smelly smells like laundry that was not completely dried. No hair conditioner and lotion a first for us

Very prof and courteous staff.

It was excellent and high quality from the booking process to the checkout. The staff were very friendly and helpful during our stay. The accommodation was clean and spacious and had everything we needed. Highly recommended EG to everyone.

The place was average but I felt so unsafe. First morning, the cleaner rang the doorbell at 630am and I went to bed at 2am. Then I put do not disturb sign. 2nd morning the cleaner open the door and came in the room. Apparently do not disturb means don't ring doorbell but come in. Third morning I put a chair against the door. Still the cleaner open the door at 630am but couldn't open enough to come in. I had 3 nights of 5hrs sleep because I kept getting woken at 630am and couldn't go back to sleep because I felt so unsafe. I will not stay here again.

Customer service 5 stars, the staff was awesome. Always polite and courteous. The beds were very uncomfortable and there were a few things broken and missing but they took care of it right away when they were notified. There were plenty of malls and restaurants in walking distance so that was very convenient.

Very comfortable living environment. All amenities within walking distance to enjoy a long term stay.

We enjoyed our stay at EG Private House. It was very hospitable and welcoming! The room was really nice and me and my fiancée would use terms like “Let’s go back home” instead of back to the room. The ONLY complaint I would have is the shower head had been taped up where it had started splitting on the hose, and eventually became unusable. Other than that the communication was excellent and we would love to come back to this location again

I like the location and the unit is very spacious. The host is also very accommodating, considerate, and very responsive. I would definitely stay here again.

The property had a great location to everything close by. Love the breakfast every morning delivered. Upon arriving treat were provided at the hotel, was a great bonus!

I will not be staying here again because the building is falling apart. I’m also pretty sure that it was built on top of a sewer because the area smelled so bad. Our floor also smelled horrendous and the elevator area was all messed up. The room we stayed in was not up to par and the pictures I saw online did not match the place. The walls had patches and the property manager did not even bother to paint over it. The beds were super uncomfortable and the place did not feel clean. The property manager Eric was only responsive in the beginning, but he pretty much stopped responding after a day. He wanted us to keep contacting the front desk and not him. This was after he said that he will be available any time and just text him. He is also not accommodating at all, our flight was delayed and we ended up arriving a day late. I asked for a one day refund and he refused. I also requested for a late checkout because our flight was in the evening and again he refused. I just thought that he would try to at least accommodate us and work with us since we arrived late at the property. Don’t get me wrong, the property location was perfect because it is the heart of BGC. There’s a Lander’s grocery store below, the Uptown Mall, and the Japanese mall are all close by. Overall, not impressed by the property and the pictures are deceiving online. The owner and the property manager can a least make sure that the condo is up to par and clean. I DO NOT RECOMMEND THIS PROPERTY!!

Eric and the Staff were outstanding! The level of service and personal assistance was extraordinary. I will definitely recommend this property to all my friends and family. Already looking forward to our return trip in July!

I noticed some small cockroaches which made the stay very uncomfortable

I recommend this place to stay in. Easy access to shopping, dining, and grocery. Hotel staff are nice. The place is clean too. Only one thing that we didn’t like is the elevator. There is a distinct smell of the elevator. Overall the place is clean. We enjoyed staying in here.

Awesome location

We enjoyed our stay. The staff was very accommodating, and the rooms were clean.

Location is closed to restaurant and mall

Two night stay with our family before leaving the Philippines. Eric was very attentive and responsive. Very helpful with any questions. Even with helping reserve a grab to the airport (much cheaper than private transport) Walking distance to many good restaurants and mall shopping. Not much else to walk to in the area that we could find. Landers grocery next door is membership only but food options on the outskirts here as well. There is no elevator to the lobby, so carrying large luggage up the stairs is not ideal for those that will not be able to carry. The view at night is awesome! I wouldn’t hesitate to come back here.