部屋や設備　は綺麗でとても快適だった。 ただ受付のスタッフが、私が英語をほとんど話せないとわかってからずっと無視され悪態をつかれた。 英語を話せないこちらも悪いが、あまりにも差別的態度だった。

朝食が付いてきました。 コンシェルジュがとても親切です。チェックアウト時に大切な荷物を部屋に忘れてしまいましたが、後日問い合わせると、荷物を保管してくれていて、無事に受け取ることができました。とても親切で良い体験をすることができました。ありがとうございます！

Normal condominium stay. at front of mitsukoshi. no service for change the towel and bed sheets.

Excellent staff. Clean and excellent location. Will book again next time. ❤️👍

Staff was very helpful and responsive. Thank you

Not a hotel great location no amenities terrible breakfast

Awesome

Staff were very responsive and so helpful with our stay. Room was very clean and bed super comfortable. Really enjoyed our stay here

Very hard to locate the EG private house in BGC. You have to specify that it is inside the Uptown parksuite tower 2. Checking in is very Complicated, front desk doesnt help you they will just call, it would be helpful if you have a representative at the ground floor

Our hotel is close to the malls. Very convenient with food and shopping. Room service is great. Place is clean. Free shuttle ride to and from the airport is great.Things that I don’t like were stairs at the facade of the building. We were scared of falling and possibly breaking our bones. It is not conducive for persons with disabilities.Second complaint was our balcony. A roof was blocking our view. Third complaint was breakfast with coffee delivered to your room daily. I regretted ordering it during our entire stay. Fourth complaint was the guy at the check in counter. He needs re training with costumer relations 101. The guy was so arrogant as if he owns the building. Otherwise, it was an enjoyable experience.

Bathroom was flooding

Don't want to leave any comment ,

The room staff is good but the door guard need to be more helpful.

The location was great. Very fast response time from management and housekeeping. The welcome gift was an unexpected surprise. The donuts were delicious, also grateful for other items. Courteous staff. Also got free breakfast when requested, which is going above and beyond. Will stay here again.

Staffs are courteous n nice Nice view frombour room

Loved our stay! Excellent location and amazing staff who made us feel welcome.

Yes, Staff was very attentive and prompt.

Yes everything was great, staff very ready and available to assist us. Will stay there again.

EG Private House exceeded my expectations. The staff at all levels were just awesome. I was well taken care of.

The unit was in fair condition. Paint on the inside of bathroom door was peeling. Toilet seat was not properly secured and sliding around when you sit on it. There was cardboard with duct tape covering a hole in the wall under the bathroom sink. Had to call to request towels upon arrival as there were no towels provided.