ホテル ルナ

合格点です。スタッフは非常に親切でした。

清潔で快適。ミュージアムも一見の価値有り。 朝食のコーヒーが今一つだったのだけが、残念でした。

トイレがウォシュレットでよかった 立地が良くどこへ行くにも便利 マッサージがリーズナブルな金額でありながら技術は高くおススメ

ベッド、寝具が快適、エアコンが静か。タオル、歯ブラシ、シャンプー、クローゼット、冷蔵庫、液晶TVなどアメニティもよい。朝食ビュッフェはフルーツが少なかったがそれ以外は十分。徒歩で市内観光でき、周囲は古いスペイン様式の建築が多く、車の通りから離れていて閑静、近くにレストランが多い、と立地は申し分なし。少し高めの値段だが十分満足できた。

世界遺産に登録されたビガンの見学の為、ホテルは Hotel.com を通じ予約致しました。その際滞在先のホテル ルナの口コミを参考にして予約致しました。 充分満足致しました。機会があれば、もう一度宿泊する積もりです。 　

NO OCEAN view in Vigan

The best and friendly staff ever !

Pros:Loved the museum within the hotel. Staffs are very hospitable. Rooms are large enough. Close to the heritage sites. Cons: Can be noisy when people are swimming in the pool as rooms are not sound proof. Can be quite hot outside the rooms.

Short on amenities like hair dryer, toothbrush and etc. Toilet is great.

Great location. Beautiful accommodations.

Loved staying here as it was a block from Calle Cristolgo and the plaza for shopping and dining. The staff was friendly and helpful. Great view from the rooftop bar for relaxing and unwinding after a long day of site seeing.

Aircon not working

Uniqueness and design of Luna Hotel. Comfortable mattress, complete amenities of the room. Staff are very accommodating and respectful.

Staff were very accommodating and courteous

It’s the little things that prevents me from giving it top marks. Our toilet barely worked and the odour from the drain was never properly resolved. The service staff for the rooms was amazing but the staff at the front seemed like I was annoying them at times. They were nicer to my Filipina partner fortunately. I would stay again as the location and the breakfast made it amazing.

We had a wonderful stay at Hotel Luna. We highly recommend this hotel.

Friendly staff and wonderful service

I only stayed for one night. So far everything is fine.

Most everything was fine. However, we had to take cold showers, as the hot water was not working. We informed the front desk we had no hot water for the shower. A maintenance man came and attempted to fix the hot water heater for the shower. There was hot water for about 30 seconds. We lodged another complaint stating that for 2 nights, we took cold showers. When we checked out, no apologies or voucher offers. We made reservations for the Valentines Day dinner buffet at Hotel Luna. It was truly wonderful. The food and service were excellent. The ambience was pleasant without being stuffy or pretentious. I would easily recommend this event to anyone who would visit Vigan City.

Exceptional staff in every position. Very nice hotel from the common areas to the rooms. Only complaint is the musty smell in the room due to the carpet. I would highly recommend removing the carpet. I don't know if all the rooms have carpet, if not I would definitely ask for one without.